Technical Support Manager jobs in Benton Harbor, MI
Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Technical Support Manager jobs
Maintenance and Technical Training Superintendent
- Holtec International
-
Covert, MI
FULL_TIME
-
Maintenance and Technical Training Superintendent
Holtec Decommissioning International (HDI) is currently seeking a Maintenance and Technical Training Superintendent to join the Palisades Nuclear Plant team in Covert, MI.
We are proud of our reputation for professional and technical excellence, and we recognize that the key to upholding that reputation resides in the excellence of our employees. We are looking for talent who brings value to the organization and contributes to advancing our business and reputation.
Palisades Nuclear Power Plant may soon become the first nuclear power plant in the United States to restart after previously entering the early stages of decommissioning. By joining our team, you will be part of a unique and historic undertaking for the industry and the nation!
JOB SUMMARY/PURPOSE
Manages the execution of all M&T training programs, provides overall direction, planning and performance for all M&T training group activities to ensure achievement of goals, and integrates M&T training activities into plant operations to ensure safe, reliable, efficient operation.
JOB DUTIES/RESPONSIBILITIES
Provides organizational guidance, direction, leadership, and planning for M&T training related activities. Routinely interfaces with the M&T training line owners to explore opportunities for leveraging training solutions to improve worker performance. An ideal candidate at this level should have in-depth knowledge of instructional design theory (SAT/TSD). Ensures compliance and maintenance of the Systematic Approach to Training (SAT) process. Identifies training needs, contract support, and oversight for training departmental corrective action, training, projects, and work activities as related to M&T training. Works effectively with the management team setting priorities, allocating resources, and driving operational leadership. Establishes an environment that fosters a strong safety culture and ensures training reinforces these principles in all training settings. Gathers data, makes recommendations and decisions for complex problems. Has strong oral and written communication skills, strong management and leadership skills, and strong teamwork and problem-solving skills. Ensures compliance with applicable requirements, regulations, procedures, and specifications. Supports station business initiatives, refueling outages, Emergency Planning (EP) duties, and other projects.
MINIMUM REQUIREMENTS- Previous nuclear training supervisor/superintendent or line owner of an accredited training program.
- Familiarity with INPO Academy Documents (ACADs), accreditation maintenance process, and accreditation objectives and criteria.
- Complete knowledge, understanding and application of SAT/TSD instructional theory.
- Ability to evaluate the effectiveness of M&T training programs and implement appropriate interventions to correct challenges.
Minimum education required of the position:
Bachelor’s degree from an accredited institution in engineering or other scientific discipline associated with power plant operations or an equivalent combination of education and experience directly related.
Minimum experience required of the position:
Four years previous experience as a supervisor; with eight years of commercial nuclear power plant training or operations experience.
Minimum knowledge, skills, and abilities required of the position:- Technical proficiency in training and an understanding of the systematic approach to training.
- Broad technical understanding of nuclear generation principles and operation.
- Strong oral and written communication skills.
- Strong management and leadership skills.
- Strong teamwork and problem-solving skills.
Any certificates, licenses, etc., required for the position:
SRO license or certification on BWR, PWR or both.
ANSI Required:
No
HDI offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, hospitalization, and other valuable voluntary options; time-off programs; 401(k) with employer match; professional and career development opportunities; and an unmatched culture focused on client-service, quality, and tireless pursuit of excellence in all we do. HDI is an equal opportunity, drug-free employer committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability.
- 7 Days Ago
Draftsman / Technical Writer
- International Search Partners
-
Riverside, MI
FULL_TIME
- DRAFTER/ TECHNICAL WRITERTechnical Writer Essential Duties and Responsibilities include the following. Other duties may be assigned.Follows production schedule to ensure manuals completed on time.Fami...
- 22 Days Ago
Draftsman / Technical Writer
- International Search Partners
-
Riverside, MI
FULL_TIME
- DRAFTER/ TECHNICAL WRITERTechnical Writer Essential Duties and Responsibilities include the following. Other duties may be assigned.Follows production schedule to ensure manuals completed on time.Fami...
- 22 Days Ago
Store Support
- The Home Depot
-
Benton, MI
FULL_TIME
- Job DescriptionPosition Purpose:Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experien...
- Just Posted
Lab Technical Specialist Chemistry Lead Full Time
- Corewell Health
-
Joseph, MI
FULL_TIME
- Job SummaryPerforms routine and complex laboratory procedures involving the testing, preparation, and reporting of patient samples. Plans and oversees employee scheduling to ensure the effective opera...
- 1 Month Ago
SMI Peer Support Specialist
- Riverwood Center
-
Benton, MI
OTHER
- At Riverwood Center we have a team of caring and committed professionals providing a wide array of personalized services to individuals with behavioral health, intellectual & developmental disabilitie...
- 2 Days Ago
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0 Technical Support Manager jobs found in Benton Harbor, MI area
SeniorSoftware Engineer, Full Stack (Java, Go, React, Angular, AWS)
- Hiring Now!
-
South Bend, IN
- 77 West Wacker Dr (35012), United States of America, Chicago, Illinois SeniorSoftware Engineer, Full Stack (Java, Go, Re...
- 5/10/2024 12:00:00 AM
Senior, Software Engineer
- Capital One
-
South Bend, IN
- 77 West Wacker Dr (35012), United States of America, Chicago, Illinois Senior, Software Engineer Do you love building an...
- 5/10/2024 12:00:00 AM
Systems Administrator
- Management Business Solutions
-
Saint Joseph, MI
- Job Description Job Description SUMMARY: Management Business Solutions is seeking a Systems Administrator for its client...
- 5/8/2024 12:00:00 AM
Network Administrator
- Management Business Solutions
-
Saint Joseph, MI
- Job Description Job Description SUMMARY: Management Business Solutions is seeking a Network Administrator for its client...
- 5/8/2024 12:00:00 AM
Parts Specialist>
- O'Reilly Automotive
-
Dowagiac, MI
- O'Reilly Automotive - 56301 M51 South [Retail Sales / Retail Associate / Team Member] As a Parts Specialist at O'Reilly ...
- 5/8/2024 12:00:00 AM
Board Certified Behavior Analyst (Bcba)
- Centria Autism
-
St. Joseph, MI
- Centria Autism is the largest provider of Applied Behavior Analysis (ABA) for children with Autism Spectrum Disorder (AS...
- 5/7/2024 12:00:00 AM
Network Administrator - Cisco
- Lincoln Search Consultants
-
Saint Joseph, MI
- Ready to Make Your Mark? If you're passionate about technology and ready to take your career to new heights, we want to ...
- 5/7/2024 12:00:00 AM
Service Desk Support Analyst (IT Support Tech)
- COLSON GROUP HOLDINGS, LLC
-
Three Oaks, MI
- Description Service Desk Support Analyst Reports To:Global Director of Infrastructure and Security Information Technolog...
- 5/7/2024 12:00:00 AM
About Benton Harbor, Michigan
Benton Harbor is a city in Berrien County in the U.S. state of Michigan which is located southwest of Kalamazoo, and northwest of South Bend, Indiana. In 2010, the population was 10,038 according to the census. It is the smaller, by population, of the two principal cities in the Niles–Benton Harbor Metropolitan Statistical Area, an area with 156,813 people.
Benton Harbor and the city of St. Joseph are separated by the St. Joseph River and are known locally as the "Twin Cities".[not in citation given] Fairplain and Benton Heights are unincorporated areas adjacent to Benton Harbor.
According to...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$123,581 to $164,678
Benton Harbor, Michigan area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Technical Support Manager do?
Technical Support Manager in Muskegon, MI
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Candidates for this position would need good hands on management skills as well as experience managing client support in a technology environment (software). This position reports directly to executive management.
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Technical Support Manager in Erie, PA
Some, called computer network support specialists, support information technology (IT) employees within their organization.
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