Technical Support Manager jobs in Cedar Falls, IA

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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EHS Technical Manager
  • Zoetis, Inc
  • Charles, IA FULL_TIME
  • Job Description:

    This role will be based onsite at our Charles City, IA manufacturing site. Remote and/or hybrid candidates will not be considered.

    The EHS Technical Manager will partner with the EHS Lead to execute the company's EHS strategy and goals in a fast paced and complex environment. This position supports day-to-day operations of all functions and groups on site. This role will support the Environment, Health, Safety (EHS) and Sustainability programs for the Site to assure safe, compliant and reliable manufacturing and supply operations. We are looking for an energetic leader with a passion for EHS who will work with our colleagues to identify the best ways to complete the job safely, efficiently and in accordance with regulatory and company requirements.

    Primary responsibilities include developing, implementing, and enforcing all EHS requirements to assure compliance; building world-class environmental, safety, health/wellness, industrial hygiene, and loss prevention programs and culture; driving continuous improvement of EHS performance; and, serving as the key site contact for EHS-related government agencies (i.e., OSHA, EPA, FDA, etc.). This role will also analyze existing and planned operations, projects, process, equipment, and facilities and develop cost effective action plans to ensure risk control and compliance with all applicable requirements.

    Position Responsibilities:

    • Provides guidance, training, and operational support to all levels of the organization and across all functional groups. Provides day-to-day program supervision and compliance with site, corporate and regulatory standards, and requirements. Serves as an environmental, health, and safety resource to the site.
    • Supports and leads EHS improvement projects, EHS risk assessments, self-assessments, audits, and inspection processes.
    • Build strong partnerships with Site Leadership Team, Value Stream operations and enabling functions including supply chain, quality, engineering, technical services, and logistics.
    • Effectively represent the organization on key projects and interact with internal and external leaders on matters requiring multi-organizational collaboration.
    • Integrate EHS and Sustainability into key business processes (Capital projects, product/process transfers, equipment, and material purchases, Management of Change, etc.).
    • Establish effective working relationships with regulatory agencies that permit beneficial negotiations pertaining to company interest.
    • Efficiently implement EHS requirements within Zoetis philosophy and policies. Key elements of this responsibility include management and participation in assessment and monitoring programs to identify EHS aspects, impacts and risks.
    • Develop and administer environmental, industrial hygiene, safety, health/wellness, process safety, ergonomic and/or loss prevention programs and processes to assure that actions resulting from business decisions comply with applicable laws and regulations.
    • Implement site actions plans, documents, processes, methods, and tools to limit EHS risk and impacts.
    • Manage actions related to regulatory obligations (legal registry/compliance calendar) and stakeholder requests (CSR/Sustainability reporting, FM Global, BCP, etc.).
    • Subject Matter Expertise (Environment: air, water, waste; Health: occupational hygiene/IH; Safety: occupational safety, process safety).
    • Manage Zoetis expectations for EHS capital projects including conducting HAZOPS and pre-startup safety reviews, event investigations, audits and inspections, EHS onboarding, permit to work management, etc.
    • Identify significant EHS risk (operational, business continuity, legal, financial, etc.), communicate opportunities and implement mitigation plans.
    • Drives and promotes awareness of Home Safe, Every Day EHS culture and programs through communication and collaborative team interaction.
    • Coach shop floor problem-solving for EHS concerns/investigations using DMAIC principles to identify and solve root cause.
    • Track and trend key EHS and Sustainability KPIs and provide digital/data analytics to help drive progress on initiatives and to aid in decision making and provide oversight of site Sustainability Plan and drive to Carbon Neutral.
    • Maintain knowledge and understanding of current good manufacturing (cGMP) and laboratory practices (GLP) as they relate to Charles City Operations
    • Prepare regulatory submissions including facility reports, and technical documents.
    • Facilitates and/or participates on various site committees and teams, such as Energy Conservation, Site Safety, and Spill/Emergency Management.
    • Organize and prioritize work schedule to meet project and task deadlines.

    Organizational Relationships:

    • Knowledge of pharmaceuticals, life sciences, or animal health business operations preferred.
    • Manufacturing site EHS management experience required, with track record of strong EHS performance.
    • Extensive experience developing and managing safety programs in all project stages from design, procurement, construction, commissioning, qualification, and handover to end-user.
    • Experience evaluating complex processes and completing HAZOP evaluations.

    Education and Experience:

    • Minimum education of bachelor's degree in science, engineering, environmental, health and safety or other relevant discipline.
    • 6-10 years of relevant professional experience in EHS.
    • Certified Safety Professional (CSP), Certified Industrial Hygienist (CIH) or Certified Hazardous Materials Manager (CHMM) certification preferred.
    • Advanced degree and/or certifications in EHS or risk management desirable.
    • OSHA 500 (Construction) and the OSHA 501 (General Industry) certification; OSHA Authorized Outreach Trainer (or willing to obtain as Individual Development Planning)
    • Excellent interpersonal, verbal and written communication skills.
    • Ability to identify complex EHS technical problems, analyze effectively and work in teams to solve.
    • Technical knowledge and ability to solve practical environmental, worker health and safety problems.
    • Working knowledge of federal and state waste and water/wastewater regulations.
    • Partner with teams of subject matter experts from other functions to analyze and solve problems.
    • Ability to work on multiple projects simultaneously and collaborates effectively.
    • Experienced with EHS management systems development and certification experience (ISO, VPP or similar) is desirable.
    • Ability to influence decision-making.

    Technical Skills Requirements:

    • Proven leader with a sustained EHS performance record - a technical expert in principles, methodologies, and the successful implementation of EHS culture.
    • Thorough working knowledge and interpretation of Federal and Iowa EHS regulations.
    • Experience with Cority EHS Management system, preferred.
    • Proven ability to develop and implement successful compliance programs in large and/or complex organizations.
    • Demonstrated agility and ability to work successfully across a complex organization.
    • Demonstrated track record in influencing customers and EHS professionals (and others not in direct line) to achieve results/ continuous performance improvement.
    • Strong oral and written communication and organizational development skills.
    • Works effectively with others in the organization outside the line of formal authority (such as peers in other units or senior management, shared service models) to accomplish organizational goals and to identify and resolve problems.
    • Proficiency in English, written and oral, required.

    Physical Requirements:

    • Candidate must have the ability to sit and stand for long periods of time, travel, drive and have flexibility to work weekends and holidays, as requested. This position is based at the Charles City site and must be able to walk and climb ladders to all work areas.
    • Ability to use hearing, respiratory and eye protection is required.
    • Ability to manage emergency situations under stressful conditions.
    • Ability to pass an ERT physical exam. Ability to lift 50 - 75 pounds occasionally. Ability to enter and work within permit required confined spaces.
    • Must be able to reach above shoulder level, bend/stoop, kneel, push/pull, and handle/grip frequently.
    • Repetitive motion and substantial movement of the wrists, hands, and/or fingers.

    Full time

    Regular

    Colleague

    Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

    Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

    Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

     

  • 25 Days Ago

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Customer Support Agent for Emergency Road Service - REMOTE in select states
  • Ascent Pro Support
  • Mason, IA OTHER
  • Ascent Pro Support operates a 24/7/365 contact center in support of one of the largest tire and rubber companies in the world. We are based in Muscatine, IA, but our agents work 100% remotely. We have...
  • 1 Day Ago

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Travel Nurse RN - Telemetry - $2,422 per week
  • Healthcare Support
  • Marshalltown, IA FULL_TIME
  • Healthcare Support is seeking a travel nurse RN Telemetry for a travel nursing job in Marshalltown, Iowa.Job Description & RequirementsSpecialty: TelemetryDiscipline: RNStart Date: 03/11/2024Duration:...
  • 8 Days Ago

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Travel LPN / LVN - Long Term Care - $1,664 per week - Urgently Hiring
  • Healthcare Support
  • Waverly, IA FULL_TIME
  • Healthcare Support is seeking a LPN / LVN Long Term Care for a travel job in Waverly, Iowa.Job Description & RequirementsSpecialty: Long Term CareDiscipline: LPN / LVNStart Date: 03/11/2024Duration: 8...
  • 1 Month Ago

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(573) Windchill Creo Assistant Engineer
  • Staff Finders Technical of Oregon
  • Cedar, IA CONTRACTOR
  • Job Description:Experience in using Windchill PLM and Creo a Must.Knowledge of Microsoft Office Package and SAPCandidate will be working directly with Engineers and Technicians to create detailed asse...
  • 7 Days Ago

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Travel RN - Medical Surgical / Telemetry (Nights)
  • Healthcare Support Staffing, Inc
  • Marshalltown, IA OTHER
  • HealthCare Support is actively seeking a Travel RN - Medical Surgical / Telemetry (Nights) to fill an opening in Marshalltown, IA for a 13-week assignment. Benefits of this Travel RN - Medical Surgica...
  • 1 Month Ago

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0 Technical Support Manager jobs found in Cedar Falls, IA area

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Aftermarket Technical Support Associate
  • Crown Iron Works
  • Waterloo, IA
  • CPM Holdings, Inc. is a diversified leading global supplier of process equipment and engineered technologies that sustai...
  • 4/17/2024 12:00:00 AM

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Computer Support Associate - Waterloo
  • RK Management Consultants, Inc. (RKMC)
  • Waterloo, IA
  • Job Duties: " Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in ...
  • 4/17/2024 12:00:00 AM

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Parts Order Fulfillment Analyst
  • Randstad
  • Cedar Falls, IA
  • Role in onsite in Cedar Falls, IA. Hours will be 6am-4pm depending on meetings, no OT expected Skills needed: • Experien...
  • 4/17/2024 12:00:00 AM

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Quality Engineer I
  • US Tech Solutions
  • Waterloo, IA
  • Role: Quality Engineer I Duration: 12, 24 & 36 Months with possible extension/hire Location: Waterloo IA Openings: 15+ O...
  • 4/14/2024 12:00:00 AM

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Help Desk Specialist
  • Acro Service Corp
  • Waterloo, IA
  • Onsite position. Standard business hours. Job description: We are seeking experienced and motivated individuals to join ...
  • 4/13/2024 12:00:00 AM

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Configuration Analyst - Product Engineering Support
  • Rose International
  • Waterloo, IA
  • Date Posted: 04/05/2024 Hiring Organization: Rose International Position Number: 461799 Job Title: Configuration Analyst...
  • 4/13/2024 12:00:00 AM

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Desktop Support Technician-Onsite
  • Ovation Workplace Services Inc.
  • Charles City, IA
  • Job Description Job Description Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to...
  • 4/13/2024 12:00:00 AM

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Route Sales Team Lead
  • Cygnus Home Service, LLC
  • CEDAR FALLS, IA
  • $60,000 - $65,000 Most Weekends Off! Benefits Offered! In this role, you will provide the Area Manager with leadership s...
  • 3/25/2024 12:00:00 AM

Cedar Falls is a city in Black Hawk County, Iowa, United States. As of the 2010 census, the city population was 39,260. It is home to the University of Northern Iowa, a public university. Cedar Falls is located at 42°31′24″N 92°26′45″W / 42.52333°N 92.44583°W / 42.52333; -92.44583 (42.523520, −92.446402). According to the United States Census Bureau, the city has a total area of 29.61 square miles (76.69 km2), of which, 28.75 square miles (74.46 km2) is land and 0.86 square miles (2.23 km2) is water. Natural forest, prairie and wetland areas are found within the city limits at the Hartma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$117,553 to $156,650
Cedar Falls, Iowa area prices
were up 0.8% from a year ago

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