Technical Support Manager jobs in Champaign, IL

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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(460) Computer Support Assoicate - I - IT Support
  • Staff Finders Technical of Oregon
  • Champaign, IL CONTRACTOR
  • This is a 1st Shift onsite with flex start 7/8amam- 5/6pm

    Job Description: Will provide onsite deskside Tier 2 support to the World Headquarters location through performing the following duties

    Job Duties:
    • Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
    • Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
    • Responsible for effective e-mail communications and ability to create and maintain basic
    • documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates – exterior ship orders --inventory, maintenance, or other service records--handling standard facilities administration requests
    • Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
    • Maintains equipment, supplies, data supporting processes or operations. Typical examples include scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers
     Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.

    Job Requirements:
    • Knowledge of computing and networking concepts and fundamentals-
    • Experience with AV/Conference Room support is required
    • Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
    • knowledge with agile methodologyKnowledge of computer security policies and a general overall knowledge of computer security concepts.1 year or more IT experience preferred
  • Just Posted

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TECHNICAL SUPPORT III
  • Mindlance
  • Clinton, IL FULL_TIME
  • Company DescriptionMindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com. Job Descripti...
  • 14 Days Ago

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Technical Support Analyst
  • utah
  • Campus, IL FULL_TIME
  • The primary role of the (VT1) Video Tier 1 Support Group is to serve as the main point of contact for IVC stakeholders providing daily operational support and troubleshooting services for UETN IVC sys...
  • 1 Month Ago

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SWFT Technical Support Assistant Student Intern
  • Parkland College
  • Champaign, IL INTERN
  • SWFT Technical Support Assistant Student InternAPPLICATIONS ACCEPTED UNTIL POSITION(S) FILLED.The SWFT Technical Support Assistant Intern works in the Technology Client Services Group and provides tec...
  • 21 Days Ago

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Technical Project Manager - Cloud Development (Independent Contractor)
  • Wolfram
  • Champaign, IL CONTRACTOR
  • Job title: Technical Project Manager Wolfram, creator of Mathematica, Wolfram|Alpha and Wolfram Language, is searching for a proactive individual with exceptional interpersonal and organizational skil...
  • 24 Days Ago

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Travel Nurse RN - Med Surg - $2,721 per week
  • Healthcare Support
  • Urbana, IL FULL_TIME
  • Healthcare Support is seeking a travel nurse RN Med Surg for a travel nursing job in Urbana, Illinois.Job Description & RequirementsSpecialty: Med SurgDiscipline: RNStart Date: 04/10/2024Duration: 14 ...
  • 19 Days Ago

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0 Technical Support Manager jobs found in Champaign, IL area

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Wealth Management Middle Office Service Support Specialist
  • First Busey Corp
  • Urbana, IL
  • ** Wealth Management Middle Office Service Support Specialist** **Job Category****:** Service Support **Requisition Numb...
  • 3/28/2024 12:00:00 AM

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Travel EEG Technologist - $1,958 per week
  • Stability Healthcare
  • Urbana, IL
  • Genie Healthcare is seeking a travel EEG Technologist for a travel job in Urbana, Illinois. Job Description & Requiremen...
  • 3/28/2024 12:00:00 AM

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System Administrator - Scheduling
  • Carle
  • Urbana, IL
  • System Administrator - Scheduling + Department: Staffing Office_10_19 + Entity: Champaign-Urbana Service Area + Job Cate...
  • 3/28/2024 12:00:00 AM

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FT Consumer Support Specialist - 100% Work From Home>
  • Keeper
  • Champaign, IL
  • [Customer Service / Remote] - Anywhere in U.S. / $20.25 per hour / Medical, Dental & Vision / 401k / PTO / M-F 8:30a-5:0...
  • 3/28/2024 12:00:00 AM

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[Work From Home] Part-time Tech Support Specialist (20-30 hours /week); Job Location: Illinois
  • meShare Inc.
  • Champaign, IL
  • **[Work From Home] Part-time Tech Support Specialist (20-30 hours /week); Job Location: Illinois** Customer Care Champai...
  • 3/28/2024 12:00:00 AM

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Travel CVOR Technologist - $3,043 per week
  • Stability Healthcare
  • Urbana, IL
  • Genie Healthcare is seeking a travel CVOR Technologist for a travel job in Urbana, Illinois. Job Description & Requireme...
  • 3/26/2024 12:00:00 AM

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Surgical Technology Program Laboratory Assistant II
  • Parkland College
  • Champaign, IL
  • Surgical Technology Program Laboratory Assistant II The Lab Assistant II is responsible for providing support to the sur...
  • 3/25/2024 12:00:00 AM

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IT Help Desk II Hybrid Office/Remote Champaign, IL
  • Rosecrance
  • Champaign, IL
  • Let's change lives together. Join a purpose-driven community of champions. Position Purpose: Provide direct end user sup...
  • 3/24/2024 12:00:00 AM

Champaign (English: /ˌʃæmˈpeɪn/) is a city in Champaign County, Illinois, United States. The city is 135 miles (217 km) south of Chicago, 124 miles (200 km) west of Indianapolis, Indiana, and 178 mi (286 km) northeast of St. Louis, Missouri. The United States Census Bureau estimates the city was home to 87,432 people as of July 1, 2017. Champaign is the tenth-most populous city in Illinois, and the state's fourth-most populous city outside the Chicago metropolitan area. It is included in the Champaign–Urbana metropolitan area. Champaign is notable for sharing the campus of the University of Il...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$120,643 to $160,764
Champaign, Illinois area prices
were up 1.3% from a year ago

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Candidates for this position would need good hands on management skills as well as experience managing client support in a technology environment (software). This position reports directly to executive management.
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Technical Support Manager in Erie, PA
Some, called computer network support specialists, support information technology (IT) employees within their organization.
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