Technical Support Manager jobs in Grand Prairie, TX

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Product and Customer Support Manager
  • Synerfac Technical Staffing
  • Mesquite, TX FULL_TIME
  • Primary Purpose:
    The Product and Customer Support Manager is responsible for leading the post-sale product support functions for our client. The Product and Customer Support Manager coordinates both an outsourced and an internal customer service contact center, as well as technical, warranty, parts and accessory support teams. In this role you will be responsible for providing analysis and summarized reporting of customer reviews, call center interactions and warranty issues. This is an integral role that helps ensure all FNA products and brands are meeting our client's Best-In-Class reputation, and most importantly, customer expectations.

    Qualifications:
    • 5 years of supervisory experience in product support, with contact center experience, working with a manufacturer or in the power industry
    • Proven ability to analyze data and implement process improvement initiatives.
    • Experience in Outdoor Power Equipment or Durable Goods Industries is a plus.
    Education/Certification:
    • Bachelor's degree in business management is preferred, but will consider equivalent combination of education and experience.
  • 14 Days Ago

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Technical Support Manager
  • Luminator Technology Group
  • Plano, TX FULL_TIME
  • Are you an experienced leader in the realm of technical support, ready to take on a dynamic role where your expertise will drive customer satisfaction to new heights? If so, we want you to lead our te...
  • 2 Days Ago

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Technical Support Manager
  • Cytracom
  • Allen, TX FULL_TIME
  • About Us: Cytracom delivers infrastructure software purpose-built to empower managed service providers (MSPs) and IT professionals (ITSPs) with cloud solutions that connect and secure both traditional...
  • 6 Days Ago

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Manager, Technical Support
  • Securonix
  • Addison, TX FULL_TIME
  • Securonix is leading the evolution of SIEM for today’s hybrid cloud, data-driven enterprises. Securonix Unified Defense SIEM provides organizations with content-driven threat detection, investigation,...
  • 6 Days Ago

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Technical Support Project Manager
  • Safran Helicopter Engines
  • Grand Prairie, TX FULL_TIME
  • Summary of Job Purpose: The Technical Support Project Manager is responsible to oversee all company technical support projects, coordinate project teams and ensure technical support projects are compl...
  • 2 Months Ago

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Level 1-3 Technical Support - Law Firm
  • JMS Technical Solutions
  • Dallas, TX FULL_TIME
  • Job DetailsWe are seeking an experienced IT Support Specialist to provide comprehensive technical assistance and support to our clients. The ideal candidate will possess advanced proficiency in a wide...
  • 13 Days Ago

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0 Technical Support Manager jobs found in Grand Prairie, TX area

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TST- National Technical Services Mgr
  • Samsung HVAC America, LLC
  • Roanoke, TX
  • Job Description Job Description Job Title: National Technical Services Manager Department: Technical Services FLSA Statu...
  • 4/19/2024 12:00:00 AM

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Network Support Manager
  • Mastech Digital
  • Irving, TX
  • Note: Only W2 no C2C opportunity Location: Irving, TX / Enon, OH (Hybrid) Qualifications: Understanding of connectivity ...
  • 4/19/2024 12:00:00 AM

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Instruction Support Manager - REMOTE
  • MasteryPrep
  • Garland, TX
  • Ignite student success with unrivaled operational brilliance Organization meets opportunity in the role of Instructional...
  • 4/18/2024 12:00:00 AM

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Instruction Support Manager - REMOTE
  • MasteryPrep
  • Dallas, TX
  • Ignite student success with unrivaled operational brilliance Organization meets opportunity in the role of Instructional...
  • 4/18/2024 12:00:00 AM

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Network Support Manager
  • Mastech Digital
  • Irving, TX
  • Note: Only W2 no C2C opportunity Location: Irving, TX / Enon, OH (Hybrid) Qualifications: Understanding of connectivity ...
  • 4/17/2024 12:00:00 AM

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Help Desk Manager (Hybrid DFW, TX)
  • Elan Partners
  • Irving, TX
  • TITLE: Help Desk Lead (Hybrid DFW, TX) Direct Hire Opportunity No Sponsorship Hybrid - Onsite first 3 months in Irving, ...
  • 4/17/2024 12:00:00 AM

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Regional System Support Manager
  • Accurate Personnel LLC
  • Irving, TX
  • Job Description: Regional System Support Manager Position Summary: The Regional System Support Manager oversees IT and t...
  • 4/17/2024 12:00:00 AM

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Warehouse Manager
  • Fractal Design
  • The Colony, TX
  • Job Description Job Description Position Summary: The Warehouse Manager will collaborate closely with the Technical Supp...
  • 4/15/2024 12:00:00 AM

Grand Prairie is a city in Dallas County, Tarrant County, and Ellis County, Texas, in the United States. It is part of the Mid-Cities region in the Dallas–Fort Worth metroplex. It has a population of 175,396 according to the 2010 census, making it the fifteenth most populous city in the state. Grand Prairie is located along the border between Tarrant and Dallas counties, with a small portion extending south into Ellis County. The city is bordered by Dallas to the east, Cedar Hill and Midlothian to the southeast, Mansfield to the southwest, Arlington to the west, Fort Worth to the northwest, an...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$125,585 to $167,354
Grand Prairie, Texas area prices
were up 2.2% from a year ago

Technical Support Manager in Muskegon, MI
ADBA members can rest assured that they have access to the latest technical information, interpretation of regulations and personal advice from our expert team.
December 19, 2019
Technical Support Manager in Spartanburg, SC
Candidates for this position would need good hands on management skills as well as experience managing client support in a technology environment (software). This position reports directly to executive management.
December 12, 2019
Technical Support Manager in Erie, PA
Some, called computer network support specialists, support information technology (IT) employees within their organization.
December 08, 2019