Technical Support Manager jobs in Kansas
Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Technical Support Manager jobs
Technical Support
- TkFast
-
Wichita, KS
FULL_TIME
-
Job Location: Wichita, Kansas
Job Title: Tier 1 Technician
Job Description:
TkFast is seeking a Tier 1 Technician to contribute and share in our company�s rapid growth. This is an excellent opportunity for someone looking for a career in the field of computer, web, phone, and automation technology.
Essential Duties and Responsibilities:- Receive and respond to client incoming telephone calls utilizing standard customer service skills.
- Monitor and respond to client incoming emails using standard email etiquette and/or predefined standard email responses.
- Undertake initial diagnostics of incident or received service request, use available tools (knowledge management, remote control & incident management applications) and resolve as many contacts as possible on first contact.
- Meet or exceed the level of service defined for each client when responding to all incoming incidents.
- Escalate to other resolving teams in a timely manner when not able to resolve.
- Communicate effectively with Sales Account Managers
- Troubleshooting and repairing issues with the following:
- Servers
- Workstations
- Network Printers
- Local Area Networks both wired and wireless
- Firewalls
- Antivirus/Malware Software
- Industry specific software applications
- Setup printers, patch and plug in phones and desktops to the network, configure network setting on devices.
- Replace equipment as needed, update and install software as needed, troubleshoot and monitor the smooth operation of the end user devices.
Minimum Qualifications:
- Associates Degree
- 1 or more year of experience preferred in related field
- Effective troubleshooting skills
- Effective analytical skills
- Effective organizational skills
- Ability to work flexible hours and/or on-call as needed
- Requires strong knowledge of Microsoft Office; i.e.: Word, Excel, Outlook
- Excellent interpersonal and collaboration skills to work effectively with customers and teams throughout organization
- Professional telephone etiquette
- Technical Skills:
- Windows 7, Windows 10
- Active Directory
- Business Class Firewalls
- Microsoft Office
- Network/LAN connectivity
- Associates Degree or higher
- Knowledge of TCP/IP and LAN/WAN topologies and configurations
- Fair Value Hourly Pay
- Health & Dental Plans
- Simple IRA Matching
- Flexible Work Hours, Vacation & Sick Time
- Various Discounts: YMCA Membership, Employee Purchases, etc.
Preferred Qualifications:
Compensation Package:
Contact Information:
Please send resumes to jobs@tkfast.com or fax (316) 260-4242. - 11 Days Ago
Behavioral Health Case Manager - Field
- Healthcare Support
-
Atchison, KS
FULL_TIME
- HealthCare Support is currently seeking an experienced Behavioral Health Case Manager to fill an opening with a local managed care company in Kansas. Daily Responsibilities for Field Behavioral Health...
- 20 Days Ago
Experienced Project Manager
- MTNT Technical Services, LLC
-
Kansas, KS
FULL_TIME
- Senior Project Manager Company: MTNT Technical Services, LLC Location: Kansas City, KS Reports To: Corporate Office Position Type: Full-Time MTNT delivers a variety of services to Federal customers in...
- 22 Days Ago
Tier 2/3 Technical Support
- OneSource Technology, Inc.
-
Wichita, KS
FULL_TIME
- Job Summary Join the Team at OneSource Technology and help us fulfill out mission to "Change The World One Network At A Time". We're currently searching for an additional Tier 2 Support Engineer to jo...
- 9 Days Ago
Technical Support Specialist
- Flight Schedule Pro
-
Hybrid remote in Overland Park, KS
FULL_TIME
- Flight Schedule Pro is looking for a resourceful & helpful Technical Support Specialist to join our growing aviation software company. At Flight Schedule Pro, you’re not just a number . . . you’re a k...
- 15 Days Ago
Technical Support Network Engineer
- BESHENICH MUIR & ASSOCIATES LLC
-
Fort Leavenworth, KS
OTHER
- Job Details Level: Experienced Job Location: Undisclosed Position Type: Full Time Education Level: Bachelor's Degree Salary Range: Undisclosed Travel Percentage: Occasionally Job Shift: Day Job Catego...
- 16 Days Ago
Technical Support Manager jobs at Popular Companies
Technical Support Manager
- Dahua Technology USA
-
Irvine, CA
- Who we are: Dahua Technology USA Inc. is a subsidiary of Dahua Technology, a global leader of video security equipment m...
- 4/19/2024 12:00:00 AM
Technical Support Manager
- Spectrum Staffing Services/HRStaffers Inc.
-
- SUMMARY The Technical Support Manager is responsible for the hiring, development and retention of the Technical Support ...
- 4/18/2024 12:00:00 AM
Technical Support Manager
- Luminys Systems Corporation
-
Irvine, CA
- Job Description Job Description Who we are: At Luminys Systems Corporation, we combined exceptional customer service wit...
- 4/18/2024 12:00:00 AM
Senior Technical Support Manager
- Sodexo
-
HOUSTON, TX
- Unit Description: Are you a strategic, innovative facilities leader ready to help clients optimize their business? Sodex...
- 4/18/2024 12:00:00 AM
Technical Support Manager
- Visionaire Partners
-
- Technical Support Manager This is an exciting opportunity to join a top-notch company in this newly created position due...
- 4/18/2024 12:00:00 AM
Technical Support Manager
- Dahua Technology Usa
-
Irvine, CA
- Who we are: Dahua Technology USA Inc. is a subsidiary of Dahua Technology, a global leader of video security equipment m...
- 4/17/2024 12:00:00 AM
Technical Support Manager
- General Dynamics Information Technology
-
Oklahoma City, OK
- Seize your opportunity to make a personal impact as a Technical Support Manager supporting the United States Postal Serv...
- 4/15/2024 12:00:00 AM
Technical Support Manager
- ConsultNet
-
American Fork, UT
- Technical Support Manager Contract to Hire Provo, Utah Metro area Target Pay $80,000+ / year base salary Job Summary: Th...
- 4/15/2024 12:00:00 AM
About Kansas
Kansas /ˈkænzəs/ (listen) is a U.S. state in the Midwestern United States. Its capital is Topeka and its largest city is Wichita, with its most populated county being Johnson County. Kansas is bordered by Nebraska on the north; Missouri on the east; Oklahoma on the south; and Colorado on the west. Kansas is named after the Kansa Native American tribe, which inhabited the area. The tribe's name (natively kką:ze) is often said to mean "people of the (south) wind" although this was probably not the term's original meaning. For thousands of years, what is now Kansas was home to numerous and divers...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$121,378 to $161,747
Most Popular Cities in Kansas for Technical Support Manager Jobs
What does a Technical Support Manager do?
Technical Support Manager in Anaheim, CA
The Technical Support Manager will provide leadership and management of the Technical Division which is responsible for the full life cycle of all technology products and services.
January 07, 2020
Technical Support Manager in Melbourne, FL
The job of a manufacturing technical support manager is to plan and supervisor all technical repair, maintenance, upgrade and installation works of technical aspects such as machinery, spare parts and electrical fittings.
February 08, 2020
Technical Support Manager in Fort Smith, AR
Serve as the top-line escalation point for high-priority support cases including overall triage and management.
December 29, 2019