Technical Support Manager jobs in Miami, FL

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Knowledge Manager
  • Parsons Technical Services, Inc.
  • Miami, FL FULL_TIME
  • In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for. Job Description: Parsons is looking for a talented Knowledge manager to join our team! In this role you will get to provide content development and management, train users to apply good data management/records management practices according to command policies, help organize and standardize directorate content within their SharePoint websites, and make sure everything is properly tagged for optimized search and for records management compliance. What You'll Be Doing: Management, standardization, development and maintenance of SharePoint Design websites so that there is a cohesive look, feel and functionality across the command. Creating endpoints in the SharePoint and Microsoft Office 365 environment with Power Automate and work with the developers to share the content so that it can be actioned for visualizations Training users to apply good data management/records management practices according to command policies Organize and standardize directorate content within their SharePoint websites, and ensure everything is properly tagged for optimized search and for records management compliance. What Required Skills You'll Bring: Skill in management technologies. Design, build, implement, and maintain a knowledge management framework utilizing MS SharePoint that provides end-users access to the organization’s intellectual capital. Bachelor's Degree in Engineering or an equivalent technical/scientific discipline degree related to area of specialty 3 Years experience managing organizational level information Ability to obtain a government clearance which requires U.S. citizenship What Desired Skills You'll Bring: Knowledge of computer networking concepts and protocols, and network security methodologies. Manage the indexing/cataloguing, storage, and access of explicit organizational knowledge (e.g., hard copy documents, digital files). Construct access paths to suites of information (e.g., link pages) to facilitate access by end-users. Knowledge of Personally Identifiable Information (PII) data security standards. Knowledge of an organization’s information classification program and procedures for information compromise. Minimum Clearance Required to Start: Not Applicable/None This position is part of our Federal Solutions team. Our Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our diverse, intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now. Salary Range: $92,200.00 - $161,400.00 The position may require a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief as required by customer requirements and some cases federal, state, provincial or local mandates. Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company’s core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ . We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY! Founded in 1944, Parsons Corporation, a digitally enabled solutions provider, is focused on creating the future of the defense, intelligence, and critical infrastructure markets. From Earth to outer space, we deliver tomorrow’s solutions today. Equipped with the capabilities required to take on any defense, intelligence, or critical infrastructure challenge, our agile, innovative, and disruptive approach enables us to deliver solutions at the speed of relevance. Our people are our greatest asset. We strive to be an employer of choice that engages employees in the community and creates rewarding career paths to cultivate a resilient workforce that is ready for the future. For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.
  • 20 Days Ago

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Technical customer support
  • Danaher
  • Miami, FL FULL_TIME
  • Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move...
  • 2 Days Ago

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Multimedia Technical Support Specialist
  • Stearns Weaver Miller Professional Staff
  • Miami, FL FULL_TIME
  • Stearns Weaver Miller, a full-service commercial law firm serving clients throughout Florida, is seeking a full-time Multimedia Technical Support Specialist to work in our downtown Miami Office. The M...
  • 8 Days Ago

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Data Technical Support
  • Iron EagleX
  • Homestead, FL OTHER
  • Overview Iron EagleX is a veteran owned defense contracting company based in Tampa, FL. It is our mission to provide solutions to the most challenging technical problems facing the Department of Defen...
  • 15 Days Ago

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Customer Technical Support Representative
  • LaunchPointPEO
  • Miami, FL FULL_TIME
  • LaunchPoint PEO is a professional employer organization that works with other companies to handle their Human Resources functions, including benefits, payroll, and recruiting, to enable them to better...
  • 18 Days Ago

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Sr. Technical Support Engineer
  • Danaher
  • Miami, FL FULL_TIME
  • Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move ...
  • 1 Month Ago

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0 Technical Support Manager jobs found in Miami, FL area

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Construction Support Manager - Battery Storage
  • Black & Veatch
  • Miami, FL
  • **Construction Support Manager - Battery Storage** Date: Mar 26, 2024 Location: US Houston, TX, US Company: Black & Veat...
  • 3/28/2024 12:00:00 AM

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Construction Support Manager - Battery Storage
  • Black & Veatch
  • Pompano Beach, FL
  • **Construction Support Manager - Battery Storage** Date: Mar 26, 2024 Location: US Houston, TX, US Company: Black & Veat...
  • 3/28/2024 12:00:00 AM

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IT Help Desk Manager
  • PDC Technologies
  • Fort Lauderdale, FL
  • Job Description Job Description The IT Helpdesk Manager is responsible for providing leadership for the IT helpdesk staf...
  • 3/28/2024 12:00:00 AM

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Culinary Operations Support Manager
  • NexDine
  • Fort Lauderdale, FL
  • NEXDINE HOSPITALITY, one of the industry's fastest growing Dining & Hospitality providers is experiencing rapid growth t...
  • 3/26/2024 12:00:00 AM

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HELPDESK, LEVEL 1
  • Catholic Health Services
  • Fort Lauderdale, FL
  • Summary & Objective Serving as the first line of customer contact. Logging issues and asking follow-up questions to ensu...
  • 3/26/2024 12:00:00 AM

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Support Center (Service Desk) Manager
  • Contact Government Services, LLC
  • Hollywood, FL
  • Support Center (Service Desk) Manager Employment Type: Full Time, Mid-level Department: Information Technology CGS is se...
  • 3/25/2024 12:00:00 AM

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Customer Support Manager - USA (m/w/x)
  • Grover Tech, Inc.
  • Miami, FL
  • **Customer Support Manager - USA (m/w/x)** at Grover Miami, Florida, United States **MORE TOMORROW NOW.** Grovers vision...
  • 3/25/2024 12:00:00 AM

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Accounts Payable Helpdesk
  • Greenberg Traurig
  • Miami, FL
  • Description Greenberg Traurig, a global law firm, currently has an excellent full-time employment opportunity in the Acc...
  • 3/25/2024 12:00:00 AM

Miami, officially the City of Miami, is the cultural, economic and financial center of South Florida. Miami is the seat of Miami-Dade County, the most populous county in Florida. The city covers an area of about 56.6 square miles (147 km2), between the Everglades to the west and Biscayne Bay on the east; with a 2017 estimated population of 463,347, Miami is the sixth most densely populated major city in the United States. The Miami metropolitan area is home to 6.1 million people and the seventh-largest metropolitan area in the nation. Miami's metro area is the second-most populous metropolis i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$123,454 to $164,511
Miami, Florida area prices
were up 2.9% from a year ago

Technical Support Manager in Muskegon, MI
ADBA members can rest assured that they have access to the latest technical information, interpretation of regulations and personal advice from our expert team.
December 19, 2019
Technical Support Manager in Spartanburg, SC
Candidates for this position would need good hands on management skills as well as experience managing client support in a technology environment (software). This position reports directly to executive management.
December 12, 2019
Technical Support Manager in Erie, PA
Some, called computer network support specialists, support information technology (IT) employees within their organization.
December 08, 2019