Technical Support Manager jobs in Moline, IL

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Technical Support
  • American Technology Consulting
  • Moline, IL CONTRACTOR
  • Technical Support

    Moline, IL

    Onsite Position


    Job Description:

    We are seeking experienced and motivated individuals to join our team. As part of our IT team, you will oversee hardware and software configurations, device replacements, and collaborate with other IT professionals to execute small to large scale hardware deployment projects. Work will also include troubleshooting physical hardware and coordinating repair activities, receiving of computer hardware, and shipping devices to facilities across the United States. Our ideal candidate will have experience with computer building/configuration, troubleshooting, software installation, and a working understanding of asset management.


    Duties:

    • Imaging/reimaging, setting up workstations/laptops, barcoding, and asset management
    • Project tracking, customer interactions (written & verbal), and ServiceNow updates
    • Troubleshooting and break/fix for laptops/desktops and coordinate hardware warranty repair
    • Shipping and receiving of hardware


    Requirements:

    • Experience in troubleshooting computer hardware and break/fix
    • Proficient in Microsoft Office Suite, Windows, ServiceNow or comparable ticket management system
    • Experience with computer builds/configuration
    • Shipping and receiving of packages through UPS
    • Dell and HP certified or willing to get certified within 30 days after start date
    • Strong customer service and interactions via written and verbal communication
    • Ability to lift up to 50lbs
  • 5 Days Ago

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Technical Support
  • American Technology Consulting
  • Moline, IL CONTRACTOR
  • Technical SupportMoline, ILOnsite PositionJob Description:We are seeking experienced and motivated individuals to join our team. As part of our IT team, you will oversee hardware and software configur...
  • 5 Days Ago

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Computer Support Associate - I
  • Staff Finders Technical
  • Moline, IL OTHER
  • Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdate...
  • 23 Days Ago

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(SFTJD/137) Computer Support Associate - I
  • I - Staff Finders Technical
  • Moline, IL OTHER
  • We are seeking experienced and motivated individuals to join our team as Config Center Technicians. As part of our IT team, you will oversee hardware and software configurations, device replacements, ...
  • 1 Day Ago

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(SFTJD/452) Computer Support Associate - I
  • I - Staff Finders Technical
  • Moline, IL OTHER
  • Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdate...
  • 1 Day Ago

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(37514) Computer Support,Service Associate
  • Staff Finders Technical of Oregon
  • Moline, IL CONTRACTOR
  • Client: John DeereReq# / Job Title: 37514 / Computer Support,Service Associate IPayrate: $23.50/hourLocation: Moline, ILApproved Duration: 36 monthsAccessibility: OnsiteShift Days: Monday – FridayShif...
  • 26 Days Ago

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0 Technical Support Manager jobs found in Moline, IL area

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Video Teleconference Technician
  • Kaihonua
  • Rock Island, IL
  • Position Title: Video Teleconference Technician Work Location: Rock Island Arsenal, IL Job Summary: KaiHonua, LLC has an...
  • 4/23/2024 12:00:00 AM

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Web Software Developer - Intermediate
  • Kaihonua
  • Rock Island, IL
  • Position: Web Software Developer - Intermediate Work Location: Rock Island, IL Job Summary The candidate will work withi...
  • 4/23/2024 12:00:00 AM

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PC Desktop Technician II
  • Kaihonua
  • Rock Island, IL
  • Position Title: PC Desktop Technician II Location: Rock Island Arsenal, IL Job Summary KaiHonua, LLC has an immediate op...
  • 4/23/2024 12:00:00 AM

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Database Administrator Senior
  • Kaihonua
  • Rock Island, IL
  • Position: Database Administrator - Senior Location: Rock Island Arsenal, Rock Island, IL Job Summary KaiHonua, LLC is se...
  • 4/23/2024 12:00:00 AM

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Infrastructure Engineer
  • Royal Neighbour
  • Rock Island, IL
  • Summary: Responsible for the design, implementation, and operation of the Society's technological infrastructure which i...
  • 4/22/2024 12:00:00 AM

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Server Administrator - Rock Island, IL
  • Tangoalpha3
  • Rock Island, IL
  • Server Administrator - Rock Island, ILJOB DEFINITION:The Server Administrator's role is to ensure the stable operation o...
  • 4/22/2024 12:00:00 AM

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Software Engineer
  • John Deere
  • Moline, IL
  • There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban cent...
  • 4/21/2024 12:00:00 AM

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Computer Desktop Support Technician
  • Link Solutions, Inc.
  • Rock Island, IL
  • Company Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government c...
  • 4/21/2024 12:00:00 AM

Moline (/moʊˈliːn/ moh-LEEN) is a city located in Rock Island County, Illinois, United States. With a population of 43,977 in 2010, it is the largest city in Rock Island County. Moline is one of the Quad Cities, along with neighboring East Moline and Rock Island in Illinois and the cities of Davenport and Bettendorf in Iowa. The Quad Cities have an estimated population of 381,342. The city is the ninth-most populated city in Illinois outside the Chicago Metropolitan Area. The corporate headquarters of Deere & Company is located in Moline, as was Montgomery Elevator, which was founded and head...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$119,338 to $159,029
Moline, Illinois area prices
were up 1.3% from a year ago

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