Technical Support Manager jobs in Pasadena, TX

A Snapshot of Your Day

The Manager of Field Service Engineering and Technical Support is responsible for developing and driving technical support solutions to the field service team and external customers. This position leads the Field Service Engineers who provide troubleshooting for compression equipment issues ranging from vibration analysis to performance testing to root cause analysis. This role also manages the Technical Support Specialists who provide the field service team with outage planning, scope and documentation development, and technical direction during overhaul execution.

If you are a self-motivated, dynamic, customer-focused leader dedicated to achieving our goals of growing the field engineering business, providing high-quality technical execution of field service projects, and achieving customer and employee satisfaction, then please APPLY!

How You’ll Make an Impact

• This function includes a broad range of engineering activities which encompasses Centrifugal and Reciprocating Compressors.
• Field Engineers handle advanced field service technical activities such as: Performance Testing, Vibration studies, Surge Testing, Valve leakage testing, P-V curves, Partial discharge/Flux probe testing, Pulsation/acoustic studies, Control valve diagnostics and Root Cause Analysis. This role provides day-to-day supervision of the Field Engineer team to ensure the successful outcome of assigned projects. This includes employee development and direct client interactions to grow the field engineering business.
• Manage the Technical Support Specialists who provide remote technical assistance to Siemens Energy field activities.
• Review and provide project specific technical documentation including drawings, technical specifications and procedures.
• Ability to read and interrupt P&ID’s and machine drawings.
• Previous work experience in a refinery or chemical plant environment a plus.

What You Bring

• Bachelor's Degree in Mechanical, Thermo, Aero, Electrical Engineering or related field is required.
• Must have a minimum of 5 years of working experience as a field engineer or similar role; candidates with more years of experience may be eligible for a more senior level position.
• Expertise in the turbo-compressor and reciprocating compressors product lines and an understanding of processes used in the oil and gas industry is required.
• 5 years of rotating equipment vibration analysis.
• Familiarity with API and ASME standards.
• Strong professional presentation skills, both written and oral, which includes the ability to hold difficult discussions with customers or employees to protect company interests.
• Proficient in Windows® and Office®
• Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

About the Team

Transformation of Industry

Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90 countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Check out this video to learn more about Siemens Energy: https://bitly.ws/ZFwV

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards

• Career growth and development opportunities
• Supportive work culture
• Company paid Health and wellness benefits
• Paid Time Off and paid holidays
• 401K savings plan with company match
• Family building benefits
• Parental leave

https://jobs.siemens-energy.com/jobs

#page