Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Technical Program Manager
Who we are? At Unbxd, we're building the world's largest search intelligence products. Huge opportunity to work with a close-knit, highly driven, and highly skilled set of team members who think big and execute beyond what is expected.The challenges cut across algorithmic problem solving, systems engineering, machine learning and infrastructure at a massive scale.
Working with us? An opportunity for innovators, problem solvers & learners. Working with is Innovative, empowering, rewarding & fun. Amazing Office, competitive pay along with excellent benefits package.
What do you contribute? You will lead the implementation of Unbxd products for various Ecommerce clients located across the globe. You will oversee the entire project lifecycle including setup, test, launch and post-launch activities. This includes managing project schedules, identifying risks and clearly communicating them to all project stakeholders. This role also involves cultivating deep strategic relationship with Unbxd clients.
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0 Technical Support Manager jobs found in Rochester, MN area