Technical Support Manager jobs in Vallejo, CA

Technical Food Science Manager

Guittard Chocolate Company, an esteemed American-based chocolate manufacturer, has been crafting the world's finest chocolate for five successive generations. As the oldest continuously family-owned chocolate company in the United States, we take pride in our rich heritage, tracing back to our establishment in 1868. Headquartered in Burlingame, California, our legacy continues to thrive.

The Technical Manager role assumes the pivotal position of technical leadership within our cutting-edge facility located in Fairfield, California. Entrusted with upholding compliance with federal and state regulations concerning food safety, the incumbent plays a crucial role in driving technical compliances and process enhancements in collaboration with cross-functional teams. This position is a fully benefited, exempt, and reports to the Vice President of Sciences.

Main Responsibilities:

• Technical Management:

o Manage the technical project portfolio and function as the point contact for all technical matters.

o Collaborate with cross-functional teams to rectify process deviations.

o Define technical priorities and ensure execution.

• Food Safety Compliance:

o Collaborate with QA team in policy development.

o Implement company compliance policies effectively and develop plant compliance procedures.

o Perform compliance audits and collaborate with cross functional team for improvement.

• Quality Control:

o Review ingredients and conduct QC check for approval.

o Supervise the QC function, test products in production, and approve products for release.

o Perform root cause analysis on nonconforming materials for resolution.

Qualifications:

• A bachelor's degree in food science, engineering, biochemistry, or similar required. A master’s degree preferred.
• Five (5) plus years of practical experience in research and development, quality control, or quality assurance within the food manufacturing sector required.
• Proficient in project management.
• Excellent verbal and written communication skills.
• · Meticulous attention to detail, proactive approach, and adept at scientific and logical problem-solving.
• Experience in chocolate making, in-depth knowledge in cocoa butter chemistry, and certifications in PMP and Six Sigma are preferred.

Additional Requirements:

• Able to walk and stand long-term in plant production environment.
• Able to travel up to 20%.
• Capable to routinely lift 50 lbs.

Guittard Chocolate Company is an equal opportunity employer that is committed to inclusion and diversity.

Job Type: Full-time

Pay: $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• R&D, QC, & QA in the food manufacturing sector: 5 years (Required)
• compliance with federal & state regulations in food safety: 5 years (Required)

Ability to Commute:

• Fairfield, CA 94534 (Required)

Work Location: In person