Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Merom Generating Station is a 2-Unit, 1080-MW rated coal-fired power plant. The Technical Manager is responsible for developing and implementing strategic technical direction at Merom Generating Station. The position will lead a multi-disciplined Technical Team providing support to the station and will be a member of the station’s Leadership Team. Responsible for all technical activities at the stations including development and implementation of a technical plan to support Operations, Maintenance, Construction, Thermal Performance, Water Chemistry and Environmental. Providing leadership and direction to the station’s technical employees is a core responsibility to the position. The position is responsible for directing the technical objectives to safely achieve a high degree of reliability, maximum plant efficiency, and availability to promote profitability. The position will report directly to the Merom General Manager.
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