Technical Support Manager jobs in Wyoming

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Technical Manager
  • Church & Dwight
  • Green River, WY FULL_TIME
  • A collective energy and ambition. A place where you can make a real difference.


    We're a company that genuinely cares about our people, our products, our consumers and the environment.


    Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

    United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

    Responsibilities:

    The incumbent will plan, direct and review the work of staff responsible for activities and resource allocations necessary for maintenance and technical services. This will be accomplished with the following activities:

    • Manage the following departments and nine direct reports:Plant Food Safety, Engineering, Mechanical and Electrical Maintenance, Lean/Continuous Improvement, Procurement: and Stores.
    • Participate in the selection of staff for each of the above areas; provide or coordinate staff training; evaluate performance and work with direct reports to correct deficiencies, implementing discipline procedures as necessary.
    • Supervise the Food Safety Specialist and monitor internal Good Manufacturing Practices, HACCP principles, area auditing etc., to ensure compliance with requirements of the various certifications and management systems utilized at the site. Ensure successful overall execution and maintenance of the Global Food Safety program and certification.
    • Lead the plant's Lean/Continuous Improvement internal processes to ensure compliance with corporate standards. Through supervision of the Lean/Continuous Improvement Engineer, monitor results and trending, implementing course corrections as needed.
    • As the site's designated Security Coordinator, maintain the established security program including related policies and procedures, addressing newly identified security risks with reasonable resolutions.

    • Implement and maintain the plant maintenance program, including requirements from the facility insurer, and related plant process improvements. Ensure the Maintenance Supervisor and Maintained Planner utilize OSHA-required safety measure and Lean practices in performing their responsibilities, while directing the hourly workers of the department.
    • Direct, manage, develop, and execute the capital budget plan, controlling the costs and timing of all approved capital projects; ensure adequate resources, including the Controls Engineer, Manufacturing Engineer and Process Engineer, are assigned to each project. Also support and execute safety, insurance and various plant compliance initiatives through identified capital projects.
    • Ensure the activities of the site's Purchasing Agent and Inventory Control Specialist are efficiently carried out in order to timely support all related plant functions, i.e. production, maintenance, capital projects, etc.
    • Monitor selection and management of outside contractors, assuring their cost effectiveness, overall performance and conformance to plant safety and operating rules.
    • Coordinate and recommend procedures for facility and equipment maintenance or modifications, including the replacement of manufacturing equipment and packaging lines.
    • Support procurement, planning and maintenance personnel in the SAP system; assist with computer hardware and general IT (information technology) needs, as well as advise the site's IT Support Engineer on direction and support needed for IT resources as well.
    • Manage maintenance tracking systems, analyzing associated reports and trends to detect systemic mechanical problems and drive continuous improvement.
    • Provide staff training and development; identify and assist employees with setting and attaining professional and strategic goals.

    The incumbent in this position is key to the site's succession planning and may be given other assignments as part of ongoing developmental efforts.


    Knowledge, Skills and Abilities

    • Must have strong analytical skills.
    • Excellent interpersonal and written communication skills to interact with local and corporate contacts.
    • A strong team player with ability to perform problem analysis and offer problem resolutions.
    • Excellent oral and written communication skills.
    • Excellent organizational/time management skills.
    • Ability to work for long periods of time, under pressure, to produce results.
    • Ability to prioritize work assignments in a fast-paced work environment, calm under pressure and flexibility to direct work force and adapt to changing schedules as appropriate.
    • Strong leadership abilities and skills as a team builder, coach, and mentor.
    • Strong attention to detail.
    • Ability to operate a computer in a Windows-based environment and ability to use most office equipment.
    • Strong computer skills and proficiency in Office Suite products and enterprise level systems such as SAP.

    Qualifications:

    The Technical Manager must possess a bachelor's degree in an engineering related field, such as Chemical, Mechanical, Electrical.A Chemical Engineer is highly desirable. The incumbent should have 7-10 years of applicable experience in manufacturing, product quality control, project management, maintenance systems and materials. Lean/Continuous Improvement, costing and other techniques for maximizing the site's technical effectiveness.With minimum 6-7 years of supervisory experience in related functions. Lean Six sigma Green Belt or Black belt certification a plus. Excellent verbal and interpersonal communication skills are imperative.

    Special Skills / Competencies / Requirements:

    • Advanced computer skills; experience as a SAP super-user is desirable.

    Church & Dwight Co., Inc. promotes a fast-paced "employee-empowered" environment. We take pride in both our quality products and the success of our employees, and offer a competitive benefits package.

    #piq

    Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.

    For more information on our company, our brands and our culture visit us at


    Church & Dwight is proud to be an Equal Opportunity Employer, m/f/disability/veteran.

     

  • 20 Days Ago

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RN Case Manager
  • Healthcare Support Staffing, Inc
  • LANDER, WY OTHER
  • RN Case Manager HealthCare Support is actively seeking a RN Case Manager for a 13-week contract located in TAMPA, Florida. Benefits of this RN Case Manager with HealthCare Support: Immediate enrollmen...
  • 9 Days Ago

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Technical Product Marketing Manager
  • iboss
  • Cheyenne, WY FULL_TIME
  • Company Overview iboss is a cloud security company that provides organizations and their employees secure access to the Internet on any device, from any location, in the cloud. This eliminates the nee...
  • 7 Days Ago

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Direct Support Professional
  • Personalized Support Service
  • Casper, WY PART_TIME
  • Personalized Support Services is now hiring for Direct Support Professionals. We are a company that provides services to individuals on the Developmental Disability Medicaid Waiver. We are purely home...
  • Just Posted

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AE - Store Team Leader (Store Manager) - US
  • Store Team Leader (Store Manager) - US - American Eagle Outfitters Careers
  • United States, WY FULL_TIME
  • BE PART OF SOMETHING REAL YOUR ROLE As the full-time Store Team Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in maximizing the daily operatio...
  • 12 Days Ago

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Case Manager/Support Services
  • Specialty Counseling & Consulting, LLC
  • Cheyenne, WY FULL_TIME
  • Case Manager/Support Services Specialty Counseling & Consulting is a CARF-accredited, multi-specialty outpatient behavioral health agency. In-Person, flexible work schedule, promote work/family/life b...
  • 6 Days Ago

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Biometrics Technical Support Manager
  • First Advantage
  • Hicksville, NY
  • At First Advantage, people are at the heart of everything we do. This mindset spans from our customers and partners, to ...
  • 3/28/2024 12:00:00 AM

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Technical Support Manager - Sweeteners - Decatur, Chicago, St Louis,
  • The Judge Group
  • Decatur, IL
  • Job Description Technical Support Manager- ADM Carbohydrate Solutions - Decatur, IL, Chicago, IL, St Louis, MO, and/or I...
  • 3/28/2024 12:00:00 AM

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S&H/IH Technical Support Manager
  • InSolves
  • Paducah, KY
  • Job Description Job Description Under limited supervision, performs tasks within the safety and industrial hygiene job f...
  • 3/27/2024 12:00:00 AM

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Technical Support Manager
  • Dahua Technology USA
  • Irvine, CA
  • Who we are: Dahua Technology USA Inc. is a subsidiary of Dahua Technology, a global leader of video security equipment m...
  • 3/25/2024 12:00:00 AM

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Technical Support Manager-MRI
  • MXR Imaging, Inc.
  • Manasquan, NJ
  • MXR - The Imaging Solutions Company (MXR) is one of the largest independent providers of diagnostic imaging equipment sa...
  • 3/25/2024 12:00:00 AM

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Technical Support Manager
  • Haber Group
  • New York, NY
  • Job Description Job Description Job Title: Technical Support Manager (Also Known As Service Desk Manager ) • Reports to:...
  • 3/25/2024 12:00:00 AM

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Technical Support Manager
  • Visionaire Partners
  • Technical Support Manager This is an exciting opportunity to join a top-notch company in this newly created position due...
  • 3/24/2024 12:00:00 AM

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Technical Support Manager
  • Dahua Technology USA, Inc.
  • Irvine, CA
  • Job Description Job Description Who we are: Dahua Technology USA Inc. is a subsidiary of Dahua Technology, a global lead...
  • 3/24/2024 12:00:00 AM

Wyoming (/waɪˈoʊmɪŋ/ (listen)) is a state in the mountain region of the western United States. The state is the 10th largest by area, the least populous, and the second most sparsely populated state in the country. Wyoming is bordered on the north by Montana, on the east by South Dakota and Nebraska, on the south by Colorado, on the southwest by Utah, and on the west by Idaho and Montana. The state population was estimated at 577,737 in 2018, which is less than 31 of the most populous U.S. cities including Denver in neighboring Colorado. Cheyenne is the state capital and the most populous city...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$117,003 to $155,915

Technical Support Manager in Anaheim, CA
The Technical Support Manager will provide leadership and management of the Technical Division which is responsible for the full life cycle of all technology products and services.
January 07, 2020
Technical Support Manager in Melbourne, FL
The job of a manufacturing technical support manager is to plan and supervisor all technical repair, maintenance, upgrade and installation works of technical aspects such as machinery, spare parts and electrical fittings.
February 08, 2020
Technical Support Manager in Fort Smith, AR
Serve as the top-line escalation point for high-priority support cases including overall triage and management.
December 29, 2019