Technical Support Representative jobs in Altoona, PA

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Technical Support Representative
  • Prominent Technologies, LLC
  • Altoona, PA FULL_TIME
  • Job Summary:

    We are seeking a Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing technical assistance and support to our customers. You will troubleshoot and resolve technical issues related to gaming hardware, gaming software, operating systems amungst other items. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a passion for delivering exceptional customer service.

    Duties:

    - Provide technical support to customers via phone, email, or chat

    - Diagnose and resolve technical issues related to gaming hardware, software, and peripherals

    - Assist customers with setting up and configuring VPN connections

    - Troubleshoot network connectivity problems and firewall issues

    - Collaborate with other teams to escalate complex technical issues

    - Document customer interactions and resolutions

    - Follow up with customers to ensure their technical issues are resolved

    - Stay up-to-date with the latest technology trends and advancements in the field of technical support

    Skills:

    - Strong knowledge of IT infrastructure and computer networking principles

    - Proficiency in troubleshooting technical issues related to operating systems (Windows, macOS, Linux)

    - Familiarity with computer hardware components and their functionalities

    - Experience in providing technical support or help desk assistance

    - Excellent problem-solving skills and attention to detail

    - Strong communication skills, both verbal and written

    - Ability to work independently as well as part of a team

    - Familiarity with ticketing systems is a plus

    Join our team as a Technical Support Representative and be part of a dynamic organization that values innovation and customer satisfaction. Apply today!

    Job Type: Full-time

    Pay: From $35,000.00 per year

    Benefits:

    • Flexible schedule
    • Paid time off

    Experience level:

    • 1 year

    Schedule:

    • 8 hour shift

    Ability to Relocate:

    • Altoona, PA 16602: Relocate before starting work (Required)

    Work Location: In person

  • 1 Month Ago

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Material Support Specialists
  • STS Technical Services
  • Mc Connellsburg, PA FULL_TIME
  • STS Technical Services is hiring Material Support Specialistsin McConnellsburg, Pennsylvania. Position Summary: Mon -Thur 7pm-5am; plus OT as needed - $1.75 shift differential Mon - Thur 7:30pm - 5:30...
  • Just Posted

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Automotive Technical Sales Representative
  • Jeg's Automotive, LLC
  • Altoona, PA FULL_TIME
  • Job title: Automotive Technical Sales AssociateJob type: Full-Time Onsite/Remote potentialLocation: 101 Jegs Place, Delaware, OH 43015The JEGs Story:Why do millions depend on JEGS for their high-perfo...
  • 6 Days Ago

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Automotive Technical Sales Representative
  • Jeg's Automotive, LLC
  • Altoona, PA FULL_TIME
  • Job title: Automotive Technical Sales AssociateJob type: Full-Time Onsite/Remote potentialLocation: 101 Jegs Place, Delaware, OH 43015The JEGs Story:Why do millions depend on JEGS for their high-perfo...
  • 6 Days Ago

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Technical Support Specialist Associate - Aerial Lift Equipment
  • JLG Equipment Services Inc
  • Mc Connellsburg, PA FULL_TIME
  • About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understan...
  • 15 Days Ago

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Sales Support Representative
  • MAG Industries LTD
  • Tyrone, PA FULL_TIME
  • MAG Industries is a fast-growing, family-run wholesale business that was started in the summer of 2020. MAG sells to thousands of smoke shops, head shops, and convenience stores across the country. MA...
  • 1 Month Ago

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0 Technical Support Representative jobs found in Altoona, PA area

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Geek Squad Store Agent - FT/PT
  • Best Buy
  • Altoona, PA
  • Are you a tech enthusiast? Embark on a thrilling journey with Best Buy's retail squad, where embracing diversity and sel...
  • 4/24/2024 12:00:00 AM

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Inbound Telesales and Retention Customer Service Representative - PA or KS residents only
  • IONOS Inc.
  • Altoona, PA
  • Inbound Telesales & Retention * Altoona, PA, USA * Full Time *Full Benefits* **C** **OVID-19 UPDATE**: At IONOS, the hea...
  • 4/24/2024 12:00:00 AM

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Senior Information Systems Security Officer
  • Concurrent Technologies Corporation
  • Johnstown, PA
  • LocationJohnstown, PA **Senior Information Systems Security Officer (ISSO)** Concurrent Technologies Corporation Johnsto...
  • 4/24/2024 12:00:00 AM

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Business Analyst - Remote, In-Person, or Hybrid
  • Value Drug Co
  • Duncansville, PA
  • Value Drug Company is a full-service Pharmaceutical Wholesale Distribution company serving independent pharmacies across...
  • 4/24/2024 12:00:00 AM

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Tech Support Analyst I
  • Conemaugh Memorial Medical Center
  • Johnstown, PA
  • Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you ca...
  • 4/22/2024 12:00:00 AM

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Information Technology Specialist (On-Site)
  • Reliance Bank
  • Altoona, PA
  • Find the workplace you've been looking for... join our Reliance Bank team! We are currently seeking a full-time Informat...
  • 4/21/2024 12:00:00 AM

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Inbound Telesales and Retention Customer Service Representative
  • IONOS Inc.
  • Altoona, PA
  • Inbound Telesales & Retention * Altoona, PA, USA * Full Time *Full Benefits* **C** **OVID-19 UPDATE**: At IONOS, the hea...
  • 4/21/2024 12:00:00 AM

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LAN Administrator I
  • AmeriServ Financial Bank
  • Johnstown, PA
  • FUNCTION: Provide and maintain a stable and reliable distributed computing environment by identifying system and network...
  • 4/21/2024 12:00:00 AM

Altoona is a city in Blair County, Pennsylvania, United States. It is the principal city of the Altoona Metropolitan Statistical Area (MSA). The population was 46,320 at the time of the 2010 Census, making it the eleventh most populous city in Pennsylvania. The Altoona MSA includes all of Blair County and was recorded as having a population of 127,089 at the 2010 Census, around 100,000 of whom live within a 5-mile (8.0 km) radius of the Altoona city center according to U.S. Census ZIP Code population data. This includes the adjacent boroughs of Hollidaysburg and Duncansville, adjacent township...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Representative jobs
$39,688 to $51,003
Altoona, Pennsylvania area prices
were up 1.5% from a year ago

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