Technical Support Representative jobs in Boca Raton, FL

We’re seeking an experienced Technical Support Representative to join our team. Our products save Police K9s and the Officer's lives! This position requires technical support for law enforcement vehicles. We have saved thousands of Police K9s in our 35 years of business.

What we are looking for:

• Great communication skills - over the phone, face-to-face, and via E-mail.
• Positive attitude, patience and a desire to help our customers, as well as being a team player.
• Good Computer Skills (Data Entry)

What we offer:

• Competitive Pay
• Work Hours (8am-4:30pm) Monday-Friday.
• Paid Major Holidays recognized.
• Vacation Time
• Sick Days
• Health Insurance Assistance
• Air-Conditioned Installation Bay
• Hands-on training
• Non-Smoking Environment
• Simple IRA

Responsibilities (but not limited to):

• Answer customer inbound calls and text.
• Assist Installers with technical support.
• Solder board components and build wiring assemblies.
• Assemble and test equipment before they leave our facility.
• Providing our customers with quotes.
• Troubleshoot existing electronics and remove or replace malfunctioning parts
• Install new versions of our equipment for customers

Requirements/Education:

• High school diploma or equivalent
• Must have basic knowledge of (Office 365).
• Certification or Degree in vehicle electronics is preferred
• Previous experience in a similar role is a plus
• Excellent communication skills

(Compensation is based on experience)

If you think that you would be a good fit for the position, Send your resume to {Jobs@AceK9.com}

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Paid time off
• Retirement plan

Compensation package:

• Hourly pay

Experience level:

• 1 year
• No experience needed
• Under 1 year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Stuart, FL 34997: Relocate before starting work (Required)

Work Location: In person