Technical Support Representative jobs in Fayetteville, NC
Recently Added Technical Support Representative jobs
Computer Support Technician II
- Fayetteville Technical Community College (E)
-
Fayetteville, NC
FULL_TIME
-
Fayetteville Technical Community College is recruiting for a new member to join our Management Information Services Team and now accepting applications for a full-time Computer Support Technician II.
The Computer Support Technician II provides technical and support services in the installation, configuration, operation, maintenance, troubleshooting, and diagnosis of computer hardware, software, and peripheral equipment. This position supports students, faculty, and staff by performing diagnosis and resolutions of technical issues as related to the use and performance of all campus personal computers through hands-on and help desk functions, as well as assists in the maintenance and reporting related to hardware and software inventory database.
This position’s responsibilities require independent analysis, communication, and problem solving.
Duties are performed with little supervision and require initiative and judgment.
We offer a valuable benefits package that includes the following:
NC State Health PlanNC State Retirement PlanPaid LeavePaid HolidaysCafeteria Plan (IRS Code Section 125)Educational BenefitsLongevityTRICARE Supplement BenefitsFull-time employee benefits.DutiesDuties may include, but are not limited to, the following:- Assist end-users in the proper use of computer hardware, software, and peripheral equipment within the established standards and guidelines.
- Assist and prepare room layout and replacement/setup of computer classrooms and open IT labs.
- Install computer hardware and software; link peripheral equipment and test configuration.
- Analyze research and provide solutions to faculty and staff requests for information technology needs.
- Troubleshoot hardware and software problems as they relate to data communications, computers, printers, and peripherals utilizing diagnostic software and logical troubleshooting procedures.
- Work with MIS staff as appropriate to determine and resolve problems and requests received from end-users.
- Perform major computer repairs as they relate to operating system platforms, hardware installation, and upgrades.
- Perform routine inspections and preventative maintenance of computer hardware.
- Download software patches and other appropriate hardware from the internet, test, and install as necessary.
- Provide help desk support as well as perform day-to-day administration, maintenance, and support of computers and peripherals.
- Coordinate vendor support between the College and manufacturer representatives for hardware and software information for computer systems; maintain information about equipment and installation; identify software users and recommend packages or other approaches as assigned.
- Accept responsibility for any tools issued by the College to perform daily job functions, as required (e.g. iPads, laptops, etc.).
- Maintain inventory of computer hardware, software, and supplies.
- Compile and prepare job-related reports and documentation, as required.
- Write basic computer code and report generation programs, as required
- Test and evaluate new computer hardware and software for campus use.
- Attend workshops, conferences, and meetings related to assigned area(s) of responsibilities.
- Provide training to end-users in the proper operation of computer equipment and applications.
- Perform related duties as assigned.
An Associate’s degree from an accredited college in Computer Technology, Computer Science, Information Technology, or Network Communications Technology; or equivalent.
One year of experience troubleshooting computers, peripherals, and software applications required.Demonstrated technical expertise in support of operating systems required.Preferred Requirements Full or Part Time Full Time College Pay Scale Minimum starting salary $50,160.00 annually Number of Months 12 Employee BenefitsNC State Health PlanNC State Retirement PlanPaid LeavePaid HolidaysCafeteria Plan (IRS Code Section 125)Educational BenefitsLongevityTRICARE Supplement BenefitsPosting Number S16-24Posting Detail InformationEEO StatementThe Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer. - 27 Days Ago
Student Relations Representative
- Fayetteville Technical Community College (E)
-
Fayetteville, NC
FULL_TIME
- Fayetteville Technical Community College is recruiting for a new member to join our Student Services Team and now accepting applications for a full-time Student Relations Representative! The Student R...
- 1 Day Ago
Field Computer Technical support
- Raag Solutions
-
Lillington, NC
FULL_TIME
- ***This is an on-site position. ***The driving radius from the contractor's home to their assigned duty station should be at most 20 miles maximum, ideally 15. The same position is open in Lillington,...
- 7 Days Ago
ITS Technical Support Specialist I POS # 115000043
- Cumberland County, NC
-
Fayetteville, NC
FULL_TIME
- Position Overview *Salary will be determined by applicants qualifying education and experience* Join Cumberland County as an ITS Technical Support Specialist I! As part of this position, you'll serve ...
- 15 Days Ago
Performing Arts Technical Support Assistants (2024)
- University of North Carolina Pembroke
-
Pembroke, NC
FULL_TIME
- Performing Arts Technical Support Assistants (2024) Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the o...
- 14 Days Ago
Travel Dialysis RN – Chronic
- Healthcare Support
-
Fayetteville, NC
FULL_TIME
- Travel Dialysis RN – Chronic - $2,029 Gross Weekly Pay HealthCare Support is actively seeking a Travel Dialysis RN - Chronic for a nationally recognized, traveler-friendly hospital located in Fayettev...
- 2 Days Ago
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0 Technical Support Representative jobs found in Fayetteville, NC area
Junior Network Engineer
- Apex Systems
-
Fayetteville, NC
- Apex Systems is looking to hire a Junior Network Engineer to support our DOD client here in the Ft. Liberty, NC area. If...
- 4/25/2024 12:00:00 AM
Product Support Technician - Allied Mobile Systems
- The Godwin Group
-
Fayetteville, NC
- Job Description Job Description Product Support Technician Allied Mobile Systems Dunn, NC Allied Mobile Systems, a thriv...
- 4/25/2024 12:00:00 AM
Sharepoint Systems Analyst with TS/SCI
- IMG Information Management Group, Inc.
-
Fayetteville, NC
- Opportunity: Transform technology into opportunity as an Information Technology Analyst Senior (SharePoint)with IMG. A c...
- 4/25/2024 12:00:00 AM
Entry Level, Full Time Community Outreach Representative
- CADC, LLC
-
Fayetteville, NC
- Job Description Job Description Organizer– CADC, LLC An Organizer is a full time, entry level position assigned to work ...
- 4/25/2024 12:00:00 AM
Principal Front End Engineer, CMS-Xumo
- Comcast Corporation
-
Fayetteville, NC
- Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment a...
- 4/24/2024 12:00:00 AM
Field Application Specialist - HammerHead
- The Toro Company
-
Fayetteville, NC
- Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
- 4/23/2024 12:00:00 AM
Principal Cloud DevOps Engineer, CMS-Xumo
- Comcast Corporation
-
Fayetteville, NC
- Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment a...
- 4/23/2024 12:00:00 AM
Junior Network Engineer
- Apex Systems
-
Fayetteville, NC
- Apex Systems is looking to hire a Junior Network Engineer to support our DOD client here in the Ft. Liberty, NC area. If...
- 4/22/2024 12:00:00 AM
About Fayetteville, North Carolina
Fayetteville (/ˈfeɪətˌvɪl/) is a city in Cumberland County, North Carolina, United States. It is the county seat of Cumberland County, and is best known as the home of Fort Bragg, a major U.S. Army installation northwest of the city.
Fayetteville has received the All-America City Award from the National Civic League three times. As of the 2010 census it had a population of 200,564, with an estimated population of 204,408 in 2013. It is the 6th-largest city in North Carolina. Fayetteville is in the Sandhills in the western part of the Coastal Plain region, on the Cape Fear River.
With an estima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Representative jobs
$39,256 to $50,448
Fayetteville, North Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Technical Support Representative do?
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Communicate with end user at their level of expertise to solve problems via face to face interaction, telephone, remote pc applications and/or e-mail.
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Check data accuracy in orders and invoices.
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Technical Support Representative in Columbia, SC
Monitor and report on activities and provide relevant management information on any outstanding issues.
December 08, 2022
Document all issues and resolutions, as well as stay in constant communication with clients regarding the progress of their case.
April 03, 2023