Technical Support Representative jobs in Longview, TX
Recently Added Technical Support Representative jobs
Technical Support
- One Ring Networks, Inc.
-
Athens, TX
FULL_TIME
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Come join our rapidly growing company!We are looking for self-motivated individuals who are passionate about technology! The ideal candidates for this position will enjoy problem solving and have some knowledge of networks and routers. Previous experience in telecommunications or computer networking is preferred, but not required.In this role, you will provide support among our Customer Service department and report to our Customer Service Manager. This is a full-time, permanent position out of our office in Athens, Texas and is with the schedule of Monday through Friday from 8:00 a.m. until 5:00 p.m.Essential Duties:
- Diagnose and resolve basic network and modem functionality issues.
- Walk customers through common hardware and software configurations to maximize service functionality.
- Document call details and update account information in the computer system
- Keep customers informed of progress by checking and communicating the status of a work order or trouble ticket
- Place follow-up calls to customers after work order or trouble ticket is completed to ensure service has been restored
- Escalates appropriate technical issues to Tier 2 support when necessary.
- Perform site surveys
- Assist customers with product inquiries in-person, by telephone or email
- Contribute to our 24 x 7 support by participating in rotating on-call shifts
- Ability to pass pre-employment background check & drug screen
Successful candidates will meet the following minimum qualifications:- High School Diploma or GED
- A passion for technology
- Excellent verbal and written communication
- Proficient with Microsoft Office products, including Outlook, Word and Excel
- Ability to manage multiple tasks in a fast paced environment
- Ability to pass the pre-employment background check, including a pre-employment drug test
Compensation & Benefits The hire in rate for this position is $12 per hour. You will also receive access to full and comprehensive benefits including health, dental, vision; life, disability insurance, on the first of the month after 60 days of employment. Paid time off will be available after 90 days and 401(k) will be available after 1 year of employment.Apply Now If this position sounds exciting to you and you meet the minimum requirements, we invite you to apply to this position by sending us your resume. Please include your shift preference.Want to Learn More About One Ring Networks? Watch our videos using the links below and visit www.oneringnetworks.com to learn more about us.https://vimeo.com/190762399https://vimeo.com/190725581 - 1 Month Ago
Technical Support/Helpdesk (FT)
- RPMStaffing Professionals
-
Paris, TX
FULL_TIME
- Position includes the following responsibilities: Basic Ethernet/coax wire pulls.Maintain equipment inventory and audits.Ability to resolve minor network issues.Supporting and updating end user PCs.Tr...
- 10 Days Ago
Technical Support Technician
- Etex
-
Gilmer, TX
FULL_TIME
- Technical Support Technician Location: Gilmer, TX Position Summary: The Technical Support Technician provides troubleshooting, analysis, review, and escalation of troubles and technical issues related...
- 11 Days Ago
Technical Support Associate - 2nd Shift
- SIGNATURE SOLAR LLC
-
Sulphur, TX
FULL_TIME
- The Technical Support Associate will provide exceptional customer support by handling incoming phone calls and emails, troubleshooting customers’ equipment issues, and effectively addressing their inq...
- 20 Days Ago
Technical Support Associate - 1st Shift
- SIGNATURE SOLAR LLC
-
Sulphur, TX
FULL_TIME
- The Technical Support Associate will provide exceptional customer support by handling incoming phone calls and emails, troubleshooting customers’ equipment issues, and effectively addressing their inq...
- 1 Month Ago
Ready-Mix Technical Services Representative
- Martin Marietta
-
Sulphur, TX
FULL_TIME
- General Summary This entry level Technical Services position will report to the Area or District Technical Services Manager and is responsible for ensuring the quality of the concrete products for ass...
- 27 Days Ago
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0 Technical Support Representative jobs found in Longview, TX area
Senior Software Engineer
- Capital One
-
Longview, TX
- Center 3 (19075), United States of America, McLean, Virginia Senior Software Engineer Do you love building and pioneerin...
- 4/26/2024 12:00:00 AM
Senior Software Engineer, Back End (Python, Node, AWS)
- Capital One
-
Longview, TX
- Center 3 (19075), United States of America, McLean, Virginia Senior Software Engineer, Back End (Python, Node, AWS) Do y...
- 4/26/2024 12:00:00 AM
Senior Software Engineer, Back End (Java)
- Capital One
-
Longview, TX
- Plano 7 (31067), United States of America, Plano, Texas Senior Software Engineer, Back End (Java) Do you love building a...
- 4/26/2024 12:00:00 AM
Senior Software Engineer, Backend
- Capital One
-
Longview, TX
- West Creek 6 (12076), United States of America, Richmond, Virginia Senior Software Engineer, Backend Do you love buildin...
- 4/25/2024 12:00:00 AM
Senior Software Engineer, Back End (Java, AWS)
- Capital One
-
Longview, TX
- Plano 7 (31067), United States of America, Plano, Texas Senior Software Engineer, Back End (Java, AWS) Do you love build...
- 4/22/2024 12:00:00 AM
Senior Software Engineer, Back End (Java/AWS)
- Capital One
-
Longview, TX
- West Creek 2 (12072), United States of America, Richmond, Virginia Senior Software Engineer, Back End (Java/AWS) Do you ...
- 4/22/2024 12:00:00 AM
Senior Software Engineer, Full Stack (Java/AWS)
- Capital One
-
Longview, TX
- West Creek 1 (12071), United States of America, Richmond, Virginia Senior Software Engineer, Full Stack (Java/AWS) Job D...
- 4/22/2024 12:00:00 AM
Senior Software Engineer, Full Stack (Python, Java, Angular, AWS)
- Capital One
-
Longview, TX
- Plano 7 (31067), United States of America, Plano, Texas Senior Software Engineer, Full Stack (Python, Java, Angular, AWS...
- 4/22/2024 12:00:00 AM
About Longview, Texas
Longview is the forty-fifth largest city in the state of Texas. The city is mostly located in Gregg County, of which it is the county seat; a small part of Longview extends into the western part of neighboring Harrison County. Longview is located in East Texas, where Interstate 20 and U.S. Highways 80 and 259 converge just north of the Sabine River. According to the 2010 U.S. census, the city had a population of 80,455. The estimated population in 2017 was 81,522. Longview is the principal city of the Longview metropolitan statistical area, comprising Gregg, Upshur, and Rusk counties. The popu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Representative jobs
$39,429 to $50,670
Longview, Texas area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Technical Support Representative do?
Technical Support Representative in Austin, TX
Communicate with end user at their level of expertise to solve problems via face to face interaction, telephone, remote pc applications and/or e-mail.
January 13, 2023
Technical Support Representative in Chatsworth, CA
Check data accuracy in orders and invoices.
April 27, 2023
Technical Support Representative in Columbia, SC
Monitor and report on activities and provide relevant management information on any outstanding issues.
December 08, 2022
Document all issues and resolutions, as well as stay in constant communication with clients regarding the progress of their case.
April 03, 2023