Technical Support Representative jobs in Metairie, LA

As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource.

Nalco Water, an Ecolab Company, seeks a Technical Sales Representative to join its industry leading sales team. You'll be responsible for revenue and profit growth of programs and services in targeted accounts. Using a consultative sales approach, you'll build relationships with existing customers by executing system assurance programs that meet their key business needs. With strong account leadership, you'll also convert strategic competitive accounts and sell new technologies to current customers.

What's in it For You:

• The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments

• The ability to make an impact with a company that is passionate about your career development

• Paid training held in the field and at Nalco Water Headquarters in Naperville, IL

• Enjoy a flexible, independent work environment

• Receive a non-decaled company vehicle for business and personal use

• Comprehensive benefits package starting day 1 of employment - medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!

What You Will Do:

• Generate and execute sales plans in existing customer base and in assigned competitively-held accounts, to meet profit increase goals

• Work closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales

• Develop strong relationships with key stakeholders within current and prospective customers, including plant or facility executives

• Provide technical support to customers; identifying and resolving customer challenges, escalating as required

• Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels

• Actively sell and support Nalco Water innovations and technology in assigned customers to promote long-term business relationships with Nalco Water

Position Details:

• Candidate must reside within a commutable distance from New Orleans, LA

• Territory covers about a 60-mile radius of the surrounding area

• Targeted accounts are within the heavy water chemical industry

• <5% overnight travel required

Minimum Qualifications:

• Bachelor's degree

• Five years of technical sales or field sales support experience

• Position requires a current and valid driver's license

• Immigration sponsorship is not available for this role

Physical Requirements:

• Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

• Ability to perform essential functions of the job, with or without reasonable accommodation

Preferred Qualifications:

• Bachelor's degree in engineering (chemical, mechanical, industrial) or life sciences (biology, chemistry, etc.)

• Water treatment or specialty chemical industry experience

• Working knowledge of boilers, cooling towers, and wastewater treatment systems