Technical Support Representative jobs in New Haven, CT

Recently Added Technical Support Representative jobs

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Technical Support Representative
  • Staffing 360 Solutions
  • Oxford, CT FULL_TIME
  • [Logo

    Description automatically generated]
    Monroe Staffing, a division of Staffing 360 Solutions, is currently hiring a Technical Support Representative for a well-known security system supplier located in Oxford, CT. The ideal candidate will have at least one year of experience in a call center environment and excellent verbal and written skills. Training will be provided.

    Location: Oxford, CT

    Pay rate: $18.00-19.00/hr.

    Shift: 8:00am-4:30pm, Monday- Friday

    Key Responsibilities of a Technical Support Representative:
    1. Identifies, investigates, and resolves users’ problems with software and hardware.
    2. Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, and similar concerns.
    3. Consults with users to determine steps and procedures taken to identify and resolve the problem.
    4. Applies knowledge of software, hardware, and procedures to solve problems.
    5. Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions.
    6. Collaborates with other staff to research and resolve problems.
    7. Assessing software bugs and compile findings along with suggesting resolutions for development team members
    8. Maintains knowledge of technological innovations and trends.
    9. Performs other related duties as assigned.

    Qualifications of a Technical Support Representative:
    1. High School Diploma required
    2. At least 1 year of experience in a call center environment
    3. Ability to explain technical issues to technical and nontechnical employees and customers
    4. Professional and pleasant telephone manner
    5. Proficient with Microsoft Office Suite or related software
    6. Ability to work overtime when needed
    7. Proficient with or the ability to quickly learn an array of computer hardware and software.
    8. Excellent verbal and written communication skills.

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Specialist for Technical Support Hotline
  • Bausch+Stroebel
  • Branford, CT FULL_TIME
  • Company DescriptionAre you looking for a new and exciting opportunity to use your skills in a successful and growing company? If you have the desire to work in an energetic, collaborative environment ...
  • 6 Days Ago
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Specialist for Technical Support Hotline
  • Bausch+Stroebel
  • Branford, CT FULL_TIME
  • Company DescriptionAre you looking for a new and exciting opportunity to use your skills in a successful and growing company? If you have the desire to work in an energetic, collaborative environment ...
  • 6 Days Ago
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Technical Support Specialist
  • Unite Us
  • New Haven, CT FULL_TIME
  • About the Role: Unite Us is seeking a Technical Support Specialist I to join the User Support team. The Technical Support Specialist I will be responsible for ensuring our users have an excellent supp...
  • 12 Days Ago
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Technical Services Representative
  • LATICRETE International, Inc.
  • Bethany, CT FULL_TIME
  • Classification:SalaryJob Description:POSITION SUMMARYThe Technical Services Representative II provides technical services to both internal and external customers through phone calls, website chats, em...
  • 16 Days Ago
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Technical service representative
  • LATICRETE International, Inc.
  • Bethany, CT FULL_TIME
  • Classification : Salary Salary Job Description : POSITION SUMMARY POSITION SUMMARY The Technical Services Representative provides technical services to both internal and external customers through pho...
  • 1 Month Ago
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0 Technical Support Representative jobs found in New Haven, CT area

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Technical Support Representative
  • Tech Observer
  • Rocky Hill, CT
  • The role will be hybrid with AT LEAST one day in the Rocky Hill office per week (usually Tuesdays but this can vary per ...
  • 4/24/2024 12:00:00 AM
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Client Technical Support Specialist, Grants
  • Benevity Inc.
  • West Hartford, CT
  • **The Benefits of Being a Benevity-ite** **Our commitment to a culture of belonging** Diversity, Equity, Inclusion and B...
  • 4/24/2024 12:00:00 AM
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Technical Support Specialist- Stamford - 2024402
  • Apex Systems Inc.
  • Stamford, CT
  • Apex Systems, Inc. Technical Support Specialist- Stamford - 2024402 Stamford , Connecticut Apply Now 'Job#: 2024402Job D...
  • 4/23/2024 12:00:00 AM
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Clinical Operations Specialist – Technical Support - SQL/ACCESS
  • McInnis Inc.
  • Ridgefield, CT
  • Currently, seeking a Clinical Operations Specialist – Technical Support (COS) to join our Business Operations team locat...
  • 4/23/2024 12:00:00 AM
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Depot Driver Enfield
  • WJF Technical Support Limited
  • Enfield, CT
  • We are currently recruiting for a Depot Driver to join our team in Enfield. The successful candidate will be responsible...
  • 4/23/2024 12:00:00 AM
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Join Our Team at Jivetel - Technical Support Specialist
  • Jivetel Communications
  • Waterbury, CT
  • Job Description Job Description Join Our Team at Jivetel - Technical Support Specialist Are you passionate about providi...
  • 4/21/2024 12:00:00 AM
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Technical Support Engineer
  • PRI Technology
  • East Hartford, CT
  • Job Description Job Description I have a long term contract opportunity for a Senior IT Support Specialist to join the t...
  • 4/21/2024 12:00:00 AM
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Technical Support Specialist (Level I and up)
  • Healthy IT, Inc.
  • Central Islip, NY
  • Job Description Job Description Excellence-focused Managed Service IT Provider for Healthcare clients is seeking a motiv...
  • 4/20/2024 12:00:00 AM
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About New Haven, Connecticut

New Haven is a coastal city in the U.S. state of Connecticut. It is located on New Haven Harbor on the northern shore of Long Island Sound in New Haven County, Connecticut, and is part of the New York metropolitan area. With a population of 129,779 as determined by the 2010 United States Census, it is the second-largest city in Connecticut after Bridgeport. New Haven is the principal municipality of Greater New Haven, which had a total population of 862,477 in 2010. New Haven was the first planned city in America. A year after its founding by English Puritans in 1638, eight streets were laid o...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Representative jobs
$46,598 to $59,882
New Haven, Connecticut area prices
were up 1.7% from a year ago
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What does a Technical Support Representative do?

Technical Support Representative in Austin, TX
Communicate with end user at their level of expertise to solve problems via face to face interaction, telephone, remote pc applications and/or e-mail.
January 13, 2023
Technical Support Representative in Chatsworth, CA
Check data accuracy in orders and invoices.
April 27, 2023
Technical Support Representative in Columbia, SC
Monitor and report on activities and provide relevant management information on any outstanding issues.
December 08, 2022
Document all issues and resolutions, as well as stay in constant communication with clients regarding the progress of their case.
April 03, 2023