Technical Support Representative jobs in Newport News, VA

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Technical Support Representative
  • Adientone
  • Newport, VA CONTRACTOR
  • Job Title- Technical Support Representative

    Job Location- REMOTE- Newport News, VA 23606

    Duration- Long term Contract

    Job Description:

    Serves as the primary point of contact between business stakeholders and the End User Computing team. A qualified candidate will have experience supporting iPads, navigating the Intune console, and making configuration changes under the guidance of Intune administrators. Experience working with ServiceNow is preferred. Strong customer service skills are required. This is not a IT Service Desk position. Candidate will be working directly with system administrators and business stakeholders, proactively identifying and remediating issues.

    Responsibilities

    • The IT Support Technician is expected to provide technical support for any issue reported within Corporate standards.
    • Collaborate with peers on the deployment of iPads via Intune
    • Utilize the Intune console to assist with managing iPads
    • Serve as primary point of contact for business stakeholders participating in proof of concept exercise
    • Perform duties as requested by management.
    • Consistently document and troubleshoot any reported issue.
    • Develop and maintain strong relationships within the IT department.
    • Develop and maintain understanding of Corporate and IT policies and procedures.
    • Develop good verbal and written communication skills.
    • Develop “creative thinking” in troubleshooting techniques.
    • Develop solid customer service and follow-up skills.
    • Comply with defined ITIL processes.

    Job Type: Contract

    Salary: $20.00 - $22.00 per hour

    Experience level:

    • 5 years

    Schedule:

    • 8 hour shift

    Experience:

    • ServiceNow: 5 years (Required)
    • Intune: 5 years (Required)
    • iPad/iPads: 5 years (Required)

    Ability to Commute:

    • Newport News, VA (Required)

    Work Location: Remote

  • Just Posted

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Operations Support 3
  • Applied Technical Systems, Inc.
  • Suffolk, VA FULL_TIME
  • Job Title Operations Support 3 Education High School Location Suffolk VA dry land - VA US (Primary) Career Level Experienced (Non-Manager) Category Engineering Salary Grade Job Type Full-time Travel 2...
  • 9 Days Ago

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Customer Success Representative- Temporary
  • Smithfield Support Services Corp
  • Suffolk, VA TEMPORARY
  • A great job-and a great future-awaits you at Smithfield Foods. We’re an $18 billion U.S. food company with nearly 60,000 employees worldwide. We’re looking for motivated people who want to join our te...
  • 12 Days Ago

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Software Technical Support
  • Hexagon Asset Lifecycle Intelligence
  • Christchurch, VA OTHER
  • Responsibilities/Main Activities Hexagon Enterprise Asset Management (EAM) is looking for a Software Consultant based in New Zealand to join our team! Responsibilities: Works as part of a global team ...
  • 6 Days Ago

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Technical Support Engineer - Stairlifts
  • Humanity
  • Christchurch, VA FULL_TIME
  • Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communi...
  • 8 Days Ago

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Help Desk Technical Support
  • American Cybersystems
  • Newport, VA FULL_TIME
  • Innova Solutions is immediately hiring a Help Desk Technical Support. Position type: Full-time - ContractDuration: 06 MonthsLocation: Newport News, VA As a Help Desk Technical Support, you will:Resolv...
  • 12 Days Ago

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0 Technical Support Representative jobs found in Newport News, VA area

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Field Technical Support
  • Modis
  • Virginia Beach, VA
  • Akkodis is seeking a for a Field Technician a contract position with a leading client located inVirginia Beach, VA Locat...
  • 3/28/2024 12:00:00 AM

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Senior Technical Support Analyst
  • CYNET SYSTEMS
  • Norfolk, VA
  • Job Description: The Technical Support Analyst maintains, analyzes, troubleshoots, and repairs computer systems, hardwar...
  • 3/28/2024 12:00:00 AM

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Technical Support Analyst 2
  • Crescens Inc.
  • Norfolk, VA
  • Job Title:Technical Support Analyst 2 Location: Norfolk, VA (Hampton areas) (Onsite) Duration: 5+ months Interview Type:...
  • 3/28/2024 12:00:00 AM

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QA Supervisor
  • The Judge Group
  • Newport News, VA
  • Description:Our client is seeking a 1st shift Quality Assurance Supervisor at their food manufacturing plant located in ...
  • 3/28/2024 12:00:00 AM

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QA Supervisor
  • The Judge Group
  • Norfolk, VA
  • Description:Our client is seeking a 1st shift Quality Assurance Supervisor at their food manufacturing plant located in ...
  • 3/28/2024 12:00:00 AM

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Technical Support Analyst
  • VectorCSP
  • Hampton, VA
  • Job Summary: Provide functional support to the Airborne Battle Management and Surveillance (E-7 ABMS) platform which pro...
  • 3/27/2024 12:00:00 AM

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Technical Support Specialist
  • Take2 Consulting, LLC
  • Hampton, VA
  • Are you a recent grad looking for an IT job? This position will give you exposure to supporting a federal client and you...
  • 3/25/2024 12:00:00 AM

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Configuration Manager (Senior)
  • CACI International, Inc.
  • Hampton, VA
  • Configuration Manager (Senior) Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Re...
  • 3/25/2024 12:00:00 AM

Newport News is located at 37°4′15″N 76°29′4″W / 37.07083°N 76.48444°W / 37.07083; -76.48444 (37.071046, −76.484557). According to the United States Census Bureau, the city has a total area of 120 square miles (310 km2), of which 69 square miles (180 km2) is land and 51 square miles (130 km2) (42.4%) is water. The city is located at the Peninsula side of Hampton Roads in the Tidewater region of Virginia, bordering the Atlantic Ocean. The Hampton Roads Metropolitan Statistical Area (officially known as the Virginia Beach-Norfolk-Newport News, VA-NC MSA) is the 37th largest in the nation with...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Representative jobs
$40,750 to $52,368
Newport News, Virginia area prices
were up 1.2% from a year ago

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