Technical Support Representative jobs in Orange, CA

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Technical Customer Support Representative
  • Eitan Medical
  • Aliso Viejo, CA FULL_TIME
  • Eitan Medical is a fast-growing global medical device company, developing and manufacturing innovative drug delivery and infusion solutions across the continuum of care- from the hospital to the home. We are looking for an excellent Technical Customer Support Representative to join the team.

    Job Description:

    o Respond to service tickets via Eitan Medical’s Service Portal

    o Responsible for approving user registration and user management across multiple platforms

    o Provide technical support to service technicians for all products and applications

    o Answer customer support calls and follow through until complete resolution within 24 hours

    o Site implementation support (potential on-site travel)

    o Confirm warranty status and approve warranty invoices

    o Manage RMA process devices

    o Escalation of customer complaints and clinical questions

    o Manage project progress and milestones to meet deadlines

    o Assist with management of level 2 vendors


    Requirements:

    • Education:

    o Associates Degree or equivalent experience

    o BMET or other technical certification (advantage)

    • Job skills:

    o Action-oriented, results-oriented, ‘take charge’ attitude.

    o Remote Dial In / Phone Support Skill Sets

    o IT Skills – Diagnosing / Troubleshooting / Resolving IT and Technical Issues

    o Organizational Skills

    o Ability to teach / educate on Functions and Features to empower our customer base

    • Requirements:

    o Excellent communication skills

    o Availability to travel for on-site visits to vendors and customers - Must

    • Computer skills:

    o Microsoft windows (Excel, Word, Outlook) required

    o SAP, Medical Device and Saleforce.com experience a plus

    • Personality:

    o Articulate, high integrity, friendly, self-motivated, detail oriented, flexible

  • 7 Days Ago

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Technical Customer Support Representative
  • Eitan Group
  • Aliso Viejo, CA FULL_TIME
  • DESCRIPTION Eitan Medical is a fast-growing global medical device company, developing and manufacturing innovative drug delivery and infusion solutions across the continuum of care- from the hospital ...
  • 9 Days Ago

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Technical Support Representative 1 (POS)
  • Clean Energy Fuels
  • Newport, CA FULL_TIME
  • Company Mission Clean Energy is changing the way the world fuels its vehicles. Reducing pollution from the transportation industry is an important goal for our nation, and we at Clean Energy know just...
  • 9 Days Ago

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Technical Support Representative 1 (POS)
  • Clean Energy
  • Newport, CA FULL_TIME
  • Company Mission Clean Energy is changing the way the world fuels its vehicles. Reducing pollution from the transportation industry is an important goal for our nation, and we at Clean Energy know just...
  • 11 Days Ago

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Technical Support Representative I (POS)
  • Clean Energy
  • Newport, CA FULL_TIME
  • Company Mission Clean Energy is changing the way the world fuels its vehicles. Reducing pollution from the transportation industry is an important goal for our nation, and we at Clean Energy know just...
  • 13 Days Ago

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Technical Support
  • Atlas International Inc
  • Huntington, CA FULL_TIME
  • Benefits: 401(k) matching Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Job Title: Technical Support Hourly Pay: $20-$25 Based on Exper...
  • 19 Days Ago

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0 Technical Support Representative jobs found in Orange, CA area

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Technical Support Specialist
  • ROE Visual US Inc
  • Los Angeles, CA
  • Job Description Job Description Entry level technical support position at a globally leading LED display manufacturer. R...
  • 3/28/2024 12:00:00 AM

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Technical Support Specialist (Temporary)
  • Kajabi, LLC
  • Irvine, CA
  • **Do Not Sell My Personal Information** ** Manage Consent Preferences** Always Active * Always Active **Sale of Personal...
  • 3/28/2024 12:00:00 AM

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Customer Technical Support Specialist
  • edgecomputingassociation.com
  • Cerritos, CA
  • Location Cerritos, California , United States Olea Kiosks is a leader in the self-service kiosk industry, and we are loo...
  • 3/28/2024 12:00:00 AM

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Customer Service/Technical Support Representative I
  • Ambry Genetics
  • Aliso Viejo, CA
  • ** Customer Service/Technical Support Representative I** **Job Category****:** Customer Support **Requisition Number****...
  • 3/27/2024 12:00:00 AM

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Technical Support Specialist (Apple Devices and Amazon Hosting)
  • Firm Media Inc
  • Ontario, CA
  • Job Description Job Description Company Overview: We are a dynamic and innovative company seeking a skilled Technical Su...
  • 3/27/2024 12:00:00 AM

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Technical Support Specialist
  • CAL IT Group, Inc.
  • Huntington Beach, CA
  • Job Description Job Description CAL IT Group is a growing full-service Managed Services Provider (MSP) currently seeking...
  • 3/26/2024 12:00:00 AM

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Technical Support Specialist
  • ROE Visual
  • Los Angeles, CA
  • Entry level technical support position at a globally leading LED display manufacturer. Responsible for responding to cus...
  • 3/25/2024 12:00:00 AM

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Technical Support Representative
  • Medit
  • Irvine, CA
  • Medit specializes in 3D measurement and CAD/CAM solutions for dental clinics and labs, including intraoral scanners, bas...
  • 3/24/2024 12:00:00 AM

Orange is a city located in Orange County, California. It is approximately 3 miles (4.8 kilometers) north of the county seat, Santa Ana. Orange is unusual in this region because many of the homes in its Old Town District were built before 1920. While many other cities in the region demolished such houses in the 1960s, Orange decided to preserve them. The small city of Villa Park is surrounded by the city of Orange. The population was 139,812 as of 2014. The city has a total area of 25.2 square miles (65 km2), 24.8 square miles (64 km2) of which is land and 0.4 square miles (1.0 km2) of which i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Representative jobs
$47,990 to $61,671
Orange, California area prices
were up 3.0% from a year ago

Technical Support Representative in Austin, TX
Communicate with end user at their level of expertise to solve problems via face to face interaction, telephone, remote pc applications and/or e-mail.
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Technical Support Representative in Chatsworth, CA
Check data accuracy in orders and invoices.
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Technical Support Representative in Columbia, SC
Monitor and report on activities and provide relevant management information on any outstanding issues.
December 08, 2022
Document all issues and resolutions, as well as stay in constant communication with clients regarding the progress of their case.
April 03, 2023