Technical Support Representative jobs in Providence, RI
Recently Added Technical Support Representative jobs
Technical Support Representative
- Apex Systems
-
Smithfield, RI
FULL_TIME
- Company DescriptionApex Systems LLC, a division of On Assignment, is an IT staffing and services firm specializing in providing IT professionals for contract, contract-to-hire, and direct placements. Apex also offers recruitment solutions for other select professional skills and workforce needsJob DescriptionPosition Summary: This entry level position requires the prompt technical responses to questions from store and pharmacy employees regarding troubleshooting, diagnosing, and resolving problems for store and Point of Sale systems, hardware, Repairs and Maintenance and Minute Clinic. This position requires a thorough knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online diagnostics are used for troubleshooting; incidents are tracked in a case tracking system. The primary role of this position is to take live trouble-shooting calls daily 100% of the time. This position must deliver outstanding customer service in a timely and efficient manner and with a demonstrated commitment to 1st call resolution and overall customer satisfactionDuties: Responsible for resolving customer inquiries by using the tools provided to services the customer quickly, efficiently and thoroughly. Prompt response to questions from CVS store employees by troubleshooting, diagnosing, resolving problems and overall store support and installations. Document problems accurately and succinctly in the appropriate support tools provided. Maintain knowledge with accurate and up to date information relating to current policies, procedures and troubleshooting techniques.QualificationsExperience: A minimum of 6 months related work experience required, ideally in a call center, technical or customer service related role 1 to 2 years experience working in a service oriented call center, preferred Associate or Technical degree preferred, High School Diploma or GED required Must demonstrate analytical, problem solving and interpersonal skills Must have excellent Customer Service skills Must have competent PC skills, Particularly in Excel and Access Must have excellent verbal and listening communication skills Must have excellent writing skills Able to work in a flexible 24/7 work environment, preferredAdditional InformationApply Now! All your information will be kept confidential according to EEO guidelines.
- 2 Months Ago
Admission representative
- Motoring Technical Services Inc dba MTTI
-
Seekonk, MA
FULL_TIME
- MTTI is a post-secondary career training institute located in Seekonk, Massachusetts. At MTTI, we train students with the skills and knowledge necessary to enter the workforce in nine different areas ...
- 13 Days Ago
SEASONAL TECHNICAL SUPPORT INTERN
- State of Rhode Island
-
Providence, RI
INTERN
- The State is accepting online applications for available Seasonal Technical Support Intern positions.A position in this classification compiles, updates and analyzes extremely complex sets of data for...
- 2 Days Ago
Technical Support Analyst
- Robert Half
-
New York, NY
OTHER
- If you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, Robert Half has the Desktop Support Technician ...
- 12 Days Ago
Technical Support Analyst
- Robert Half
-
New York, NY
OTHER
- If you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, Robert Half has the Desktop Support Technician ...
- 12 Days Ago
Technical Support Manager
- Robert Half
-
New York, NY
PER_DIEM
- As a Technical Support Manager, you will play a crucial role in ensuring the smooth operation of our IT services, systems, and cybersecurity measures. You will be responsible for providing technical e...
- 13 Days Ago
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0 Technical Support Representative jobs found in Providence, RI area
Technical Support Specialist
- ALCOR Scientific
-
Smithfield, RI
- Summary: ALCOR Scientific, LLC is a leader in innovative products for the medical device industry. We are in Smithfield,...
- 5/9/2024 12:00:00 AM
Senior Technical Support Specialist
- A2B Tracking
-
Fall River, MA
- Job Description Job Description Senior Technical Support Specialist Position: Technical Support Specialist Reports To: V...
- 5/9/2024 12:00:00 AM
Technical Support Technician
- US Tech Solutions, Inc.
-
Smithfield, RI
- Job Title: Technical Support Technician Job location: Smithfield, RI 02917, Full-Time Duration: 10 months Employment Typ...
- 5/8/2024 12:00:00 AM
Technical Support Representative
- CVS Health
-
Smithfield, RI
- Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
- 5/8/2024 12:00:00 AM
Part Time Technical Support Representative
- CVS Health
-
Smithfield, RI
- Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
- 5/8/2024 12:00:00 AM
Technical Support Specialist
- Heidelberg Engineering, Inc.
-
Franklin, MA
- EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for e...
- 5/8/2024 12:00:00 AM
IT Technical Support Specialist
- Automated Health Systems, Inc.
-
Marlborough, MA
- IT Technical Support Specialist at Automated Health Systems Job Description Automated Health Systems, a dynamic and entr...
- 5/7/2024 12:00:00 AM
Technical Support Technician
- KVH Industries, Inc.
-
Middletown, RI
- Overview: A Technical Support Technician is responsible for maintaining KVHs global VSAT network to an agreed operationa...
- 5/6/2024 12:00:00 AM
About Providence, Rhode Island
The Providence city limits enclose a small geographical region with a total area of 20.5 square miles (53 km2); 18.5 square miles (48 km2) of it is land and the remaining 2.1 square miles (5.4 km2) is water (roughly 10%). Providence is located at the head of Narragansett Bay, with the Providence River running into the bay through the center of the city, formed by the confluence of the Moshassuck and Woonasquatucket Rivers. The Waterplace Park amphitheater and riverwalks line the river's banks through downtown.
Providence is one of many cities claimed to be founded on seven hills like Rome. The...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Representative jobs
$45,425 to $58,372
Providence, Rhode Island area prices
were up 1.6% from a year ago
were up 1.6% from a year ago
What does a Technical Support Representative do?
Technical Support Representative in Austin, TX
Communicate with end user at their level of expertise to solve problems via face to face interaction, telephone, remote pc applications and/or e-mail.
January 13, 2023
Technical Support Representative in Chatsworth, CA
Check data accuracy in orders and invoices.
April 27, 2023
Technical Support Representative in Columbia, SC
Monitor and report on activities and provide relevant management information on any outstanding issues.
December 08, 2022
Document all issues and resolutions, as well as stay in constant communication with clients regarding the progress of their case.
April 03, 2023