Technical Support Representative jobs in Rochester, MN

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Customized Training Representative
  • Rochester Community and Technical College
  • Rochester, MN PART_TIME
  • Position Details

    Position Information

    Classification Title
    Customized Training Representative

    Working Title
    Customized Training Representative

    Hire Types
    Faculty

    Division
    Rochester Community & Technical College

    Department
    Academic Affairs

    Unit
    Academic Affairs

    Location
    Rochester, MN

    FLSA
    Exempt

    Full/Part Time
    Part Time

    FTE
    .8

    Employment Condition
    Unlimited

    Work Shift

    Work Schedule/Hours/Days
    32 hours per week, Mon-Fri between 8-4:30

    Posting Details
    Applications received on or before the application review date of April 19, 2024, are assured of full consideration. Applications will ONLY be accepted through the online application process.

    At RCTC, occasional and situational telework is welcomed for some roles. Our aim is to ensure that the needs of our students, employees, and the College are consistently met. This position is based at RCTC in Rochester, Minnesota, where relationships and the needs of our employees matter.

    To learn more about us, please visit our campus website at: http://www.rctc.edu

    Salary Minimum
    59,508

    Salary Maximum

    Salary Type
    Annual

    Bargaining Unit/Plan
    210, MSCF

    Job Description
    The Custom Training Representative position is responsible for assessing and evaluating educational and training needs to meet the need for a skilled workforce through employee and organizational development. The position will provide assessment, consulting, course/program development, coordination and evaluation services to business/industry clientele and students. This position will work in liaison with local, state, and federal agencies, business and industry associations and non-profit organizations in providing the education and training services to the client organizations and marketing these services to potential and existing clients. CTR will market and evaluate these services.

    Required Qualifications
    • Bachelor’s degree required.
    • Minimum of 2 years of experience in training and development sufficient to meet the educational needs of public/private organizations.
    • Knowledge of business operations sufficient to assess and determine client needs.
    • Experience in budgeting sufficient to develop and manage annual budget goals.
    • Experience in market concepts sufficient to analyze markets, develop and execute strategies.
    • Communication skills sufficient to assess client needs and maintain excellent client relations.
    • Sufficient organizational and planning skills to assess client needs, develop strategies and execute plan in a timely manner.
    • Negotiation and proposal development skills sufficient to develop mutually beneficial product and service mix.
    • Communication skills sufficient for working with clients, staff, and consultant network.
    • Sufficient knowledge of government regulation to identify, address and adhere to regulations. Experience in project management.


    Preferred Qualifications
    • Preferred Master’s Degree.
    • Preferred experience in a training and development, business administration, sales or human resource management.

    Other Requirements
    Only complete applications will be considered. A complete application will include the following: cover letter that addresses the qualifications and experiences required; resume/Curriculum Vitae; copies of transcript(s) -undergraduate and graduate (official transcripts will be required at the time of hire); and copies of professional licenses, if required for qualification purposes.

    In accordance with the Minnesota State College and Universities Vehicle Fleet Safety program, employees driving on college business who use a rental or state vehicle shall be required to conform to Minnesota State’s vehicle use criteria and consent to a Motor Vehicle Records check.

    About
    Established in 1915, Rochester Community and Technical College is the largest higher education provider in the fastest-growing city in Minnesota, serving more than 6,800 students a year in credit courses and nearly 4,000 in non-credit continuing and workforce education programs. RCTC combines the best in liberal arts, technical, and life-long learning with more than 70 credit-based programs and over 100 credential options. RCTC’s expansive 518-acre campus includes university partnerships, a diverse student body, and a vibrant student life program. RCTC provides a unique learning environment that offers the feel of a four-year university campus with the commitment to access and opportunity of a two-year college.
    Minnesota State Colleges and Universities is the third-largest system of higher education in the United States. It is comprised of 26 two-year colleges, seven four-year state universities with a total of 54 campuses located in 47 Minnesota communities. The System serves approximately 300,000 students each year, and produces 36,000 graduates annually. For more information about the Minnesota State system, please view its website at www.MinnState.edu.

    Benefits Info
    RCTC/State of Minnesota offers a comprehensive benefit package including life, health and dental insurance, a retirement program, tuition waiver for employee and dependents, tax sheltered annuity program (403b), a deferred compensation plan (457), and professional development funds, as well as a variety of other benefits (generous personal or vacation leave and sick leave, and 11 paid holidays each year) defined by individual collective bargaining agreements.

    Posting Detail Information

    Posting Number
    FY23-37

    Number of Vacancies
    1

    Re-posting
    No

    Desired Start Date

    Position End Date (if temporary)

    Open Date
    03/22/2024

    Close Date
    04/19/2024

    Open Until Filled

    Accept Applications
    Yes

    Special Instructions Summary

    Posting Contact
    Catherine McBride catherine.mcbride@rctc.edu

    Equal Employment Opportunity Statement
    Minnesota State (Including Rochester Community and Technical College) is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. All applicants must be able to lawfully accept employment in the United States.
  • 28 Days Ago

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Technical Representative
  • MSI Metro Sales Inc
  • Rochester, MN FULL_TIME
  • ATTENTION TO ALL CANDIDATES: ***$2,000 Hiring Bonus*** Metro Sales began serving our markets in 1969, we've grown to become one of the largest office systems dealers in the Midwest. Whether you're a c...
  • 1 Month Ago

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Customer Service Representative RST
  • Signature Flight Support Corporation
  • Elgin, MN FULL_TIME
  • Job DescriptionSignature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits incl...
  • 1 Month Ago

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Technical Support Engineer 2 - Cyber Security
  • ColorTokens
  • Bengaluru, MN FULL_TIME
  • About ColorTokens Over the last three decades, organizations globally have spent billions of dollars in cybersecurity, focussing specifically on “perimeter” security. Perimeter solutions such as firew...
  • 1 Month Ago

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Internet Tech Support Representative I
  • Mediacom Communications Corporation
  • Waseca, MN FULL_TIME
  • Position: Internet Technical Support Representative I Training Begins: Tuesday, May 28, 2024! Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22...
  • 11 Days Ago

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Associate Vice President of Academic and Institutional Effectiveness
  • Rochester Community and Technical College
  • Rochester, MN FULL_TIME
  • Position Details Position Information Classification Title MnSCU Excluded Administrator 7 Working Title Associate Vice President of Academic and Institutional Effectiveness Hire Types Administrator Di...
  • 5 Days Ago

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0 Technical Support Representative jobs found in Rochester, MN area

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Information Technology Network Administrator
  • Express Employment Professionals - Rochester Mn
  • Rochester, MN
  • I.T. / Network Administrator If you possess the ability to effectively communicate technical information to non-technica...
  • 4/22/2024 12:00:00 AM

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Senior Media Systems Engineer
  • Mayo Foundation For Medical Education And Research
  • Rochester, MN
  • Why Mayo ClinicMayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World...
  • 4/22/2024 12:00:00 AM

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Senior Analyst/Programmer
  • Mayo Foundation For Medical Education And Research
  • Rochester, MN
  • Why Mayo ClinicMayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World...
  • 4/22/2024 12:00:00 AM

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W2 - Sr IT Analyst/Programmer (Linux System Admin, SQL, Apache, Bash script, Firewall) - Remote
  • Tanson Corp
  • Rochester, MN
  • Job Description Job Description Duties: Linux System Administration: RHEL Expertise: Proficient in RHEL 7 and 8 administ...
  • 4/22/2024 12:00:00 AM

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Ctrls Systems Tech I
  • Johnson Controls International
  • Rochester, MN
  • What you will do Performs assigned system commissioning using Johnson Controls configuration and commissioning tools Tro...
  • 4/22/2024 12:00:00 AM

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Security Analyst
  • TALENT Software Services
  • Are you an experienced Security Analyst with a desire to excel? If so, then Talent Software Services may have the job fo...
  • 4/21/2024 12:00:00 AM

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Senior IT Analyst/Programmer
  • CTG
  • Rochester, MN
  • Description CTG is seeking to fill a Senior IT Analyst/Programmer opening for our client in Rochester, MN. Location: Rem...
  • 4/21/2024 12:00:00 AM

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Contract Administration Engineer
  • Minnesota Department of Transportation
  • Rochester, MN
  • This position will Provide overall direction, management, supervision, and technical support to contract administration ...
  • 4/20/2024 12:00:00 AM

Rochester is a city founded in 1854 in the U.S. State of Minnesota and is the county seat of Olmsted County located on the Zumbro River's south fork in Southeast Minnesota. It is Minnesota's third-largest city and the largest city located outside the Minneapolis-St. Paul Metropolitan Statistical Area. As of 2015, the Rochester metropolitan area has a population of 215,884. According to the 2010 United States Census the city has a population of 106,769. The U.S. Census Bureau estimated that the 2017 population was 115,733. It is the home of the Mayo Clinic and an IBM facility, formerly one of t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Representative jobs
$43,316 to $55,664
Rochester, Minnesota area prices
were up 1.3% from a year ago

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