Technical Support Representative jobs in Spartanburg, SC

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Technical Support Specialist
  • Spartanburg County Government
  • Spartanburg, SC FULL_TIME
  • APPLY HERE: https://tinyurl.com/4zxh3n5t

    POSITION SUMMARY

    Manages, maintains and repairs Communications / 9-1-1 IT systems. Diagnoses and repairs faults, resolves network issues, and installs and configures hardware and software. Performs difficult technical work maintaining and assisting users of office automation hardware and software; does related work as required. Work is performed under the regular supervision of the CAD Operations Manager.

    ESSENTIAL DUTIES

    • Installs, modifies, and makes minor repairs to computer hardware and software systems.
    • Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
    • Maintains system functionality by testing computer components.
    • Helps design and implement networks.
    • Consults with users to determine appropriate hardware and software needs and assists in placing orders.
    • Maximizes computer systems capabilities by studying technical applications and making recommendations.
    • Tests compatibility of new programs with existing ones.
    • Gathers data to identify and evaluate technical purchasing options.
    • Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications.
    • Evaluates vendor-supplied software by studying user objectives and testing software compatibility with existing hardware and programs.
    • Installs software and necessary applications for workflow.
    • Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers.
    • Maintains system capability by testing computer components.
    • Carries out software, network, and database performance tuning.
    • Documents hardware and software updates.
    • Keeps up to date on technical advancements by attending educational workshops, reviewing professional publications, and participating in professional societies.
    • Prepares reference material for users by drafting operation instructions
    • Performs related tasks as required.

    KNOWLEDGE, SKILLS AND ABILITIES

    Excellent problem-solving skills; ability to communicate technical information in an accessible manner to non-technical employees; process improvement mindset; software maintenance and testing capability; basic knowledge of networking principles and operating systems; ability to effectively prioritize and execute tasks in a high-pressure environment; customer-service focus; and hands-on problem solving. Thorough knowledge of the operation, uses and capabilities of office computers and peripheral equipment; ability to understand and carry out oral and written instructions; ability to analyze software programs and make program adjustments; ability to train users of office automation hardware and software systems; ability to establish and maintain effective working relationships with employees, vendors and associates.

    EDUCATION AND EXPERIENCE

    Any combination of education and experience equivalent to graduation from an accredited college with an associate degree with major course work in management information systems or related field and considerable experience in application support, troubleshooting software, hardware, networking and printer problems, Helpdesk, in IT or similar technical function.

    LICENSE, CERTIFICATIONS, and OTHER REQUIREMENTS

    • All regular full-time and part-time employees of Spartanburg County are required by state law to participate in the South Carolina Retirement System.
    • Possession of a valid driver's license issued in the state of South Carolina

    Job Type: Full-time

    Pay: From $47,911.00 per year

    Benefits:

    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Referral program
    • Retirement plan
    • Vision insurance

    Compensation package:

    • Signing bonus

    Experience level:

    • 3 years

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Ability to Relocate:

    • Spartanburg, SC 29302: Relocate before starting work (Required)

    Work Location: In person

  • 4 Days Ago

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Technical Support Technician I
  • Spartanburg County Government
  • Spartanburg, SC FULL_TIME
  • Please apply directly to this position on Spartanburg County career page here: https://tinyurl.com/2fu4weyh POSITION SUMMARYPerforms difficult technical work assisting users of office automation hardw...
  • 7 Days Ago

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Triage Technical Support Specialist
  • Advanced Automation Consulting
  • Boiling Springs, SC FULL_TIME
  • This position is on-site, M-F, in Boiling Springs, SC. AAC is seeking a motivated and eager IT professional to join a client in the Spartanburg, SC area as a Triage Technical Support Specialist. This ...
  • 1 Month Ago

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Technical Support Specialist
  • Advanced Automation Consulting
  • Boiling Springs, SC FULL_TIME
  • AAC is looking for a Technical Support Specialist for a position working on-site in Boiling Springs, SC.This individual would be working with internal users and customers on a daily basis to troublesh...
  • 2 Months Ago

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Community Support Team Peer Support Specialist
  • Pathways Health and Community Support, LLC.
  • Forest, NC FULL_TIME
  • Description Community Support Peer Support Specialist Are you in recovery and ready to help members in your community towards improved self-care and enhanced community living skills? Then we are looki...
  • 19 Days Ago

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Community Support Team Peer Support Specialist
  • Pathways Health and Community Support, LLC.
  • Columbus, NC FULL_TIME
  • Description Community Support Peer Support Specialist Are you in recovery and ready to help members in your community towards improved self-care and enhanced community living skills? Then we are looki...
  • 19 Days Ago

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0 Technical Support Representative jobs found in Spartanburg, SC area

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Salesforce Administrator
  • Guy Roofing
  • Spartanburg, SC
  • Description ABOUT THE JOB: The Salesforce Administrator provides technical support and answers requests for software and...
  • 3/28/2024 12:00:00 AM

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QA Supervisor
  • The Judge Group
  • Greenville, SC
  • Description:Our client is seeking a 1st shift Quality Assurance Supervisor at their food manufacturing plant located in ...
  • 3/28/2024 12:00:00 AM

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Full Stack Engineer (Support) - Buffalo, NY
  • odoo
  • Buffalo, SC
  • Services / Development Services Odoo ERP system is enterprise resource planning software used company-wide for the manag...
  • 3/27/2024 12:00:00 AM

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Help Desk Technician
  • Oxford Global Resources
  • Greenville, SC
  • Help Desk Technician Location: Greenville, SC and Liberty, SC Contract Length: 6-9 months (potential for FTE) Background...
  • 3/27/2024 12:00:00 AM

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Application Engineer-Mounted Bearings
  • RBC Bearings
  • Simpsonville, SC
  • JOB TITLE/LOCATION: Application Engineer-Mounted Bearings DESCRIPTION: Working as an Application Engineer - Mounted Bear...
  • 3/27/2024 12:00:00 AM

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Dave & Buster's - Greenville - Support Technician
  • Dave & Buster's - Greenville
  • Greenville, SC
  • Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of p...
  • 3/26/2024 12:00:00 AM

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Salesforce.com Developer - Remote Opportunity
  • AFL
  • Duncan, SC
  • AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installat...
  • 3/25/2024 12:00:00 AM

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IT Help Desk - REMOTE CONTRACT TO HIRE
  • Yoh, A Day & Zimmermann Company
  • Greenville, SC
  • Job Description Job Description Our globally recognized end client is in need of an entry level Helpdesk Support Profess...
  • 3/24/2024 12:00:00 AM

Spartanburg is the most populous city in and the seat of Spartanburg County, South Carolina, United States, and the 12th-largest city by population in the state. The city of Spartanburg has a municipal population of 37,013, and Spartanburg County has an urban population of 180,786 as of the 2010 census. The Spartanburg Metropolitan Statistical Area, including Spartanburg and Union counties, had a population of 317,057 as of the 2010-2014 American Community Survey 5-Year Estimates. Spartanburg is the second-largest city in the greater Greenville–Spartanburg–Anderson Combined Statistical Area, w...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Representative jobs
$40,453 to $51,986
Spartanburg, South Carolina area prices
were up 1.5% from a year ago

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