Technical Support Supervisor jobs in Bismarck, ND
Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Technical Support Supervisor jobs
Supervisor
- Support Systems, Inc
-
Dickinson, ND
FULL_TIME
-
Come join us on our mission to to increase peoples independence....to build meaningful lives.....to connect people to their communities....and to have a ton of fun along the way!! Support Systems, Inc provides in home services to people with disabilities. Our mission is to provide the highest quality or person-directed services by identifying and supporting personal goals and preferences.
Starting pay is $19.00 per hour with increases for related associates and/or bachelor degree; years of experience; DD certification and C.N.A licensure.
This is a full time supervisory position. This position requires attention to detail and the desire to work with people with disabilities to accomplish their goals. Tasks include assisting people with daily living skills such as personal cares, meal prep, med administration, housekeeping, laundry and transportation. The position also includes providing oversight to a caseload of people in services and assigned staff including the completion of monthly schedules to assure people are receiving their assigned hours as identified in the Overall Service Plan. This position requires flexibility in scheduling to be available and present for assigned staff who are working evening, weekend, and overnight shifts. This position requires attention and support to people receiving services and assigned support staff during their scheduled service hours. This position includes the Full Time benefit package and is scheduled 40 hours per week. Benefit package includes medical, dental, vision insurance; life insurance; holiday pay; vacation leave; sick leave; Flex spending account OR Health Savings account. $2.00 per hour differential for all weekend hours worked Fridays 4pm through Mondays 8am.
High School Diploma or GED and 1 year of Developmental Disability experience required. Successful canditates will possess well-developed interpersonal skills; ability to get along with others; ability to organize day-to-day activities; and ability to communicate verbally and in written form.
#hc89543 - 22 Days Ago
Technical Support Analyst
- West River Telecommunications Cooperative
-
Hazen, ND
FULL_TIME
- Technical Support Analyst Department: Network Reports To: Network Manager FLSA Status: Non-exempt General Summary Perform technical support functions in an efficient and proficient manner to effective...
- 12 Days Ago
Enterprise Technical Support Engineer
- NISC
-
Bismarck, ND
FULL_TIME
- Summary: This position is an exciting opportunity to be a lead point person and problem solver for NISC Technical Support. You will work in a team environment to provide quality IT support to NISC cus...
- 17 Days Ago
Archaeologist Technical Writer and Office Support
- Beaver Creek Archaeology
-
Bismarck, ND
FULL_TIME
- Beaver Creek Archaeology, Inc. (BCA) was founded with a simple desire to do things better. Each and every aspect of how we do business stems from a desire to do things right and ensure all parties are...
- 5 Days Ago
Apply to NISC's Information Security & Technical Support Teams
- National Information Solutions Cooperative (NISC)
-
Mandan, ND
FULL_TIME
- Note: This is not an active opening We utilize this opening to grow our pipeline for future openings within this division and will review your application as an applicable position comes available. Wo...
- 13 Days Ago
Direct Support Professional
- Support Systems, Inc
-
Bismarck, ND
PART_TIME
- Come join us on our mission to to increase peoples independence....to build meaningful lives.....to connect people to their communities....and to have a ton of fun along the way!! Support Systems, Inc...
- 1 Month Ago
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0 Technical Support Supervisor jobs found in Bismarck, ND area
Community Program Manager
- Alzheimer's Association
-
Bismarck, ND
- The Community Program Manager will implement the Alzheimer's Association's best practices to achieve growth goals and be...
- 4/15/2024 12:00:00 AM
Fuel Delivery Driver - CDL Class A
- Parkland Corporation
-
Mandan, ND
- ** Fuel Delivery Driver - CDL Class A** **Job Category****:** All Drivers **Requisition Number****:** FUELD004893 Showin...
- 4/15/2024 12:00:00 AM
Nursing Supervisor - Northern Sky Clinic
- Sanford Health
-
Bismarck, ND
- Create Your Career With Us! Sanford Health is one of the largest and fastest-growing not-for-profit health systems in th...
- 4/14/2024 12:00:00 AM
Nursing Supervisor - Surgery Clinics
- Sanford Health
-
Bismarck, ND
- Create Your Career With Us! Sanford Health is one of the largest and fastest-growing not-for-profit health systems in th...
- 4/12/2024 12:00:00 AM
House Supervisor
- CommonSpirit Health
-
Bismarck, ND
- Overview: Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the l...
- 4/12/2024 12:00:00 AM
About Bismarck, North Dakota
Bismarck (/ˈbɪzmɑːrk/) is the capital of the U.S. state of North Dakota and the county seat of Burleigh County. It is the second-most populous city in North Dakota after Fargo. The city's population was estimated in 2017 at 72,865, while its metropolitan population was 132,142. In 2017, Forbes magazine ranked Bismarck as the seventh fastest-growing small city in the United States.
Bismarck was founded by European Americans in 1872 on the east bank of the Missouri River. It has been North Dakota's capital city since 1889, when the state was created from the Dakota Territory and admitted to the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$67,393 to $93,839
Bismarck, North Dakota area prices
were up 0.8% from a year ago
were up 0.8% from a year ago
What does a Technical Support Supervisor do?
Technical Support Supervisor in Longview, TX
Support Supervisors and provide detailed technical knowledge as required.
December 15, 2019
Technical Support Supervisor in Albany, GA
Thanks for applying for the position of Technical Support Supervisor with AbleForce through Dice.
February 17, 2020
Technical Support Supervisor in High Point, NC
The Plumbing Technical Support Supervisor will work with the Warehouse Manager to maintain proper levels of inventory for the service department.
January 13, 2020