Technical Support Supervisor jobs in Bossier City, LA

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Technical Field Operations Supervisor
  • CenterPoint Energy
  • Shreveport, LA FULL_TIME
  • Technical Field Operations Supervisor-LAM00547


    Center Point Energy
    is looking for a Technical Field Operations Supervisor to join our Team, located in Byram, Mississippi.

    You will have the ability to supervise the daily activities of craft personnel to complete tasks in the areas of leak survey, cathodic protection, regulation, odorization, and/or measurement. Responsible to ensure that all maintenance and capital improvement projects are completed in compliance with federal, state, and local regulations.

    We want you to know

    CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our vision to lead the nation in delivering energy, service and value drives our strategy and performance. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

    Diversity and Inclusion

    CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

    At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

    What we bring to you

    • Competitive pay
    • Paid training
    • Benefits eligibility begins on your first day
    • Subsides metro and parking discounts
    • Flexible work schedule, paid holidays and paid time off
    • Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
    • Professional growth and development programs including tuition reimbursement
    • 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution with immediate 100% vesting.

    To be successful in this role you will:

    • Supervises daily activities within technical field operations (TFO) in one or more areas involving: leak survey, cathodic protection, pressure regulation and control, odorization, or measurement activities in a Gas Region to ensure compliance with federal, state, and local regulations.
    • Responsible for directing the daily activities of company personnel and contract personnel, ensures annual performance reviews are completed, schedules all required training, and ensures employees are trained and equipped to complete all assigned job activities.
    • Maintain departmental records to ensure compliance and performs administrative duties involving timesheets; ordering equipment; scheduling resources; review of field reports and data; expense report approvals; managing work orders; and supervising all departmental processes to ensure full compliance with federal, state, and local regulations. Supports the creation and implementation of maintenance plans to comply with regulatory or code requirements.
    • Assist in developing capital and expense budgets, actively monitors/manages budgets throughout the year, negotiates contracts for service, and manages expense/capital projects through completion. Processes invoices and ensures projects are completed in a timely manner.
    • Interact with Operations and Engineering to ensure that all system replacements or modifications meet all internal and external compliance requirements. Provide emergency response resources (personnel and equipment) as required.
    • Support special projects such as but not limited to the following: ensuring easements for transmission lines are cleared and maintained; inside meter set project atmospheric corrosion inspections; AC mitigation work; deep ground bed installations; and mass transit projects.
    • For leak survey, ensure that all main and service surveys are completed according to schedule, evaluate new technology and process improvements, and ensure audit issues are addressed as necessary.
    • For cathodic protection, review major project needs (i.e. ground beds), review all steel jobs for cathodic protection design, evaluate new technology and process improvements, and ensure audit issues are addressed as necessary.
    • For measurement, oversee the installation and troubleshooting of all meter stations, odorization equipment, and associated electronics; ensure that lost and unaccounted for gas issues are addressed; and involved with large volume billing errors.
    • For pressure regulation and control, supervises staff to ensure all maintenance work is completed within compliance timelines, supports emergency response, and provides support for routine construction projects involving system pressure/capacity modifications.

    Your background includes:

    • Requires a high school diploma or the equivalent knowledge of English, mathematics (addition, subtraction, multiplication, division, fractions and percentages), punctuation, grammar and spelling.

    • Requires a minimum of seven (7) years of experience in natural gas Operations or Engineering OR a bachelor’s degree from an accredited university plus four (4) years' experience in natural gas Operations or Engineering.

    A bonus to be:

    • Able to perform on-site inspections. Able to respond to emergency calls and/or call-outs and occasionally return to work while off duty.
    • Able to work more than 40 hours per week, as required meeting established deadlines and accomplish objectives.
    • Able to work indoors in normal office environment and outdoors with occasional exposure to all weather conditions, hot, dirty and/or greasy equipment and noise when at field installation sites.
    • Able to travel outside of primary work location, in any weather conditions and occasionally overnight, to field locations, remote areas, conferences and/or meetings.


    #LI-CNP


    This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

    Job Engineering
    Primary LocationUS-MS-Byram-Byram Building
    Other LocationsUS-LA-Shreveport-Shreveport 2444 Levy, US-TX-Houston-CenterPoint Energy Tower, US-LA-Broussard-Broussard
    Organization LA MS TFO (50219855)

    Job Posting Aug 2, 2023
    Posting End Date Aug 16, 2023
  • 19 Days Ago

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Support Specialist Supervisor
  • Behavioral Services of Louisiana
  • Shreveport, LA FULL_TIME
  • Join our team at Behavioral Services of Louisiana, LLC, as a Support Specialist Supervisor in our Family Support Organization program. We are a dedicated team committed to providing quality mental hea...
  • 1 Month Ago

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Local Contract Nurse RN - Home Health - $49-52 per hour
  • Healthcare Support
  • Mansfield, LA FULL_TIME
  • Healthcare Support is seeking a local contract nurse RN Home Health for a local contract nursing job in Mansfield, Louisiana.Job Description & RequirementsSpecialty: Home HealthDiscipline: RNStart Dat...
  • 1 Month Ago

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Contract Inspector for Pipe ID Grinding in Shrevport
  • Proton Technical Services LLC
  • Shreveport, LA CONTRACTOR
  • About usProton Technical Services LLC provides contract services to pipe mills and other companies. We are small and we expect our team to perform daily tasks and complete the projects under minimal t...
  • 25 Days Ago

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Document Review Clerk
  • Patient Support Services Inc
  • Texarkana, TX FULL_TIME
  • Patient Support Services Inc is the nation’s leading provider of oxygen, durable medical equipment and clinical respiratory services. We are currently seeking Upfront Review Clerks to join us in Texar...
  • 11 Days Ago

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Parent Educator/Case Manager
  • Community Support Programs, Inc.
  • Shreveport, LA FULL_TIME
  • Role: The two main goals are to increase family stability and to reduce incidents of child abuse and neglect. We serve as the Region VIII Family Resource Center (FRC), which serves the Northwest Louis...
  • 2 Days Ago

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0 Technical Support Supervisor jobs found in Bossier City, LA area

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Shreveport, LA
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 4/19/2024 12:00:00 AM

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Supervisory Internal Revenue Agent (12 month roster) AMENDED
  • Department Of The Treasury
  • Shreveport, LA
  • Duties WHAT IS THE LBI - LARGE BUSINESS AND INTERNATIONAL DIVISION? A description of the business units can be found at:...
  • 4/19/2024 12:00:00 AM

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Supervisory Internal Revenue Agent 12 month Roster
  • Department Of The Treasury
  • Shreveport, LA
  • Duties WHAT IS THE LBI - Large Business and InternationalDIVISION? A description of the business units can be found at: ...
  • 4/19/2024 12:00:00 AM

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Supervisory Internal Revenue Agent- Team Manager (Examiner), 12-month Roster
  • Department Of The Treasury
  • Shreveport, LA
  • Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL (LB&I)DIVISION? A description of the business units can be found at:...
  • 4/19/2024 12:00:00 AM

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Sales Representative
  • Premium Oilfield Technologies
  • Bossier City, LA
  • Job Description Job Description Job Summary: Primarily responsible for ensuring that our customers receive the best serv...
  • 4/18/2024 12:00:00 AM

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Part time CPST/PSR services
  • BILTMORE HEALTH SERVICES INC
  • Shreveport, LA
  • PATH BEHAVIORAL HEALTHCARE TITLE: Therapist, Behavioral Health RESPONSIBLE TO: Clinical Supervisor WORK AREA: Outpatient...
  • 4/18/2024 12:00:00 AM

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Maintenance Supervisor
  • Hiring Now!
  • Shreveport, LA
  • Our manufacturing company is seeking an experienced and highly motivated Maintenance Supervisor to join our team near Pr...
  • 4/17/2024 12:00:00 AM

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Associate, Technical Services
  • Hiring Now!
  • Shreveport, LA
  • At Dr. Reddy's "Good Health Can't Wait" By joining Dr. Reddy's, you will contribute to making the breakthroughs of tomor...
  • 4/15/2024 12:00:00 AM

Bossier City (/ˈboʊʒər/ BOH-zhər) is a city in Bossier Parish, which is located on the northwestern border of Louisiana in the United States. It is the second most populous city in the Shreveport-Bossier City metropolitan area, with a 2017 census estimate of 68,554. Bossier City is located on the eastern bank of the Red River and is closely tied economically and socially to its larger sister city Shreveport on the opposite bank. The Shreveport–Bossier City area is the center of the region known as the Ark-La-Tex. Bossier City is the largest city in Louisiana that is not the parish seat. The Ci...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$62,172 to $86,570
Bossier City, Louisiana area prices
were up 1.2% from a year ago

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