Technical Support Supervisor jobs in Columbus, GA

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Manufacturing Supervisor - Die Casting
  • OneSource Technical, Inc
  • Lagrange, GA FULL_TIME
  • Established company with a large part of the U.S. market share in what they manufacture located in southwest suburban Atlanta has an opportunity for a Manufacturing Supervisor Die Casting in a plant environment due to growth.

    This day shift opportunity is 10 hours days Monday thru Thursday and some hours on Friday. The hours could vary some. The benefit package includes an attractive 401K with a 100% match to 5%.

    There is a competitive salary range and bonus potential as well. Good relocation assistance is also available. This is a zinc die casting environment with multiple machines that are for various tonnage and the casting is for the finished product.

    Multi-tasking is a very important aspect of the position. Will supervise approximately 20 people in this role with the leadership aspect being important.

    This position will involve troubleshooting of the die equipment and controlling quality as well as correcting defects. Production planning and scheduling is an important aspect of the role as well.

    GENERAL SUMMARY :

    As a Manufacturing Supervisor - Die Casting will oversees all operations within their respective department including but not limited to quality of production, managing employees, maintaining safety regulations, and monitoring daily production standards by performing the following duties.

    PRINCIPAL DUTIES AND RESPONSIBILITIES :

    • Maintain and enforce safety regulations within the department.
    • Direct and coordinate the activities of employees engaged in the department.
    • Confer with management or subordinates to resolve worker problems, complaints, or grievances.
    • Participate in the hiring process by reviewing credentials, conducting interviews, or making hiring decisions or recommendations.
    • Train, Counsel, Discipline employees within the department.
    • Confer with other supervisors to coordinate operations and activities within or between departments.
    • Inspect materials, products or equipment to detect defects within the Supervisor’s department.
    • Complete Time and Attendance tasks within the department using Microsoft Dynamics AX.
    • Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.
    • Maintain organization of surrounding workspace (6s).
    • Conduct regular cycle counts and other inventory controls to ensure inventory accuracy.
    • Plan and establish work schedules, assignments, and production sequences to meet production goals.
    • Demonstrate equipment operations and work and safety procedures to new employees or assign employees to experienced workers for training.
    • Observe work and other indicators to ensure that operators conform to production or processing standards.

    DEPARTMENTAL SPECIFIC DUTIES AND RESPONSIBILITIES : (In addition to the above listed duties and responsibilities, the Manufacturing Supervisor may have departmental specific duties and responsibilities as noted)

    Die Cast : (Reports to Plant Manager)

    Initiates changes in casting cycle times, lubrication of dies, preheating of dies, and / or process parameters to ensure the quality of the castings produced.

    Assist in troubleshooting of departmental machinery as needed.

    • Supervises operation of all equipment to include but not inclusive of the following : Die Cast Machines, Trim Presses, Laundry System, and Melting Furnace.
    • Responsible for analyzing, organizing, and planning production to meet customer need(s).
    • Performing data entry via production reports daily.
    • Ensure timekeeping is both accurate and complete in a timely manner.
    • Lead and participate in continuous improvement projects, Gemba walks, 6S audits, and layered process audits within department.
    • Work(s) cross functionally with other departments to resolve and improve production related needs.
    • Responsible for documentation of training events within department and ensuring implementation.

    EDUCATION / EXPERIENCE :

    Bachelor's Degree (BA) from four-year college or university, or three to five years of related experience and / or training, or equivalent combination of education and experience in HPDC (zinc, aluminum, and / or equivalent).

    High pressure aluminum die casting is best, but will consider other types of die casting

    • Three to five years’ experience in troubleshooting HPDC machinery.
    • Three to five years’ experience in quality control within a die casting environment. Possesses the ability to identify rejects and identify root cause to prevent recurrence.
    • Three to five years’ experience using MRP / ERP software, Spreadsheet software and Word Processing software.
    • Experience reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals;

    writing routine reports and correspondence; speaking effectively before groups of customers or employees of the organization.

    • Experience working with mathematical concepts such as such as fractions, percentages, ratios and proportion to practical situations.
    • Experience solving practical problems and dealing with a variety of concrete variables in situations where only limited standardization exists;

    experience interpreting a variety of instructions furnished in written, oral, diagram or schedule form.

    PHYSICAL REQUIREMENTS : (The following statements describe the physical abilities required to perform the essential job functions, although exceptions may be made to these requirements based on the principle of reasonable accommodation.)

    While performing the duties of this job, the employee is regularly required to stand; walk; sit and talk or hear. Job requires the ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

    Must have the ability to lift up to 50 pounds.

    WORKING CONDITIONS :

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.

    Hearing protection may be required in some manufacturing departments.

    2 days ago
  • 13 Days Ago

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Mathematics Support Lab Tutor Part time
  • Columbus Technical College
  • Columbus, GA PART_TIME
  • Columbus Technical College is seeking an individual to serve as a Part-time Tutor in our Student Mathematics Support Center. This individual will also be responsible for tutoring the adult and/or stud...
  • 1 Month Ago

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Technical Support Rep
  • ResourceMFG
  • EUFAULA, AL TEMPORARY
  • Are you looking for full-time work with a great company?? We have an immediate need! Full-Time Technical Support Reps Needed: 8am-5pm (Monday-Friday) Duties include but are not limited to: Provides te...
  • 6 Days Ago

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Technical Support Representative
  • Johnson Outdoors Inc.
  • Eufaula, AL FULL_TIME
  • Provides technical and sales support to consumers, dealers and sales reps to ensure efficient and accurate quality service relating to our products, their software, features and functions. Provides po...
  • 17 Days Ago

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Technical Support Specialist
  • Highline Services LLC
  • West Point, GA FULL_TIME
  • Job description Highline is committed to bringing the power of the internet to underserved communities across the United States. We empower our communities to thrive, with instant access to opportunit...
  • 1 Month Ago

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Technical Support Rep- Part Time
  • ResourceMFG
  • EUFAULA, AL PART_TIME
  • Part Time Technical Support Reps Needed: 10am-2pm (Monday- Friday) Duties include but are not limited to: Provides technical and sales support to consumers, dealers and sales reps to ensure efficient ...
  • 6 Days Ago

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0 Technical Support Supervisor jobs found in Columbus, GA area

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Outpatient Licensed Practical Nurse - LPN
  • Fresenius Medical Care
  • Phenix City, AL
  • Description Provide your personal attention and kindness, professional insight, and a generosity of spirit. Offer expert...
  • 3/19/2024 12:00:00 AM

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LPN HOME CARE
  • Columbus Hospice of GA & AL
  • Columbus, GA
  • Job Details Job Location Columbus Hospice of GA and AL - Columbus, GA Position Type Full Time Education Level 1 Year Cer...
  • 3/19/2024 12:00:00 AM

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CNA HOME CARE PRN
  • Columbus Hospice of GA & AL
  • Columbus, GA
  • Job Details Job Location Columbus Hospice of GA and AL - Columbus, GA Position Type PRN Education Level High School/GED ...
  • 3/18/2024 12:00:00 AM

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Cardiac Sonographer, Reg.,Part-Time, Piedmont Columbus
  • Piedmont Columbus Midtown
  • Columbus, GA
  • Description: Perform inpatient and/or outpatient cardiac ultrasound testing to include 2D echo / Doppler, stress exams, ...
  • 3/17/2024 12:00:00 AM

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RN HOME CARE - GA
  • Columbus Hospice of GA & AL
  • Columbus, GA
  • Job Details Job Location Columbus Hospice of GA and AL - Columbus, GA Position Type Full Time Education Level 2 Year Deg...
  • 3/17/2024 12:00:00 AM

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Diesel Mechanic Technician
  • Ryder System
  • COLUMBUS, GA
  • Position Description Torque by Ryder is Immediately hiring a Permanent Full Time Experienced Mobile Diesel Technician to...
  • 3/15/2024 12:00:00 AM

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Design Engineer
  • EMC Engineering Services
  • Columbus, GA
  • Job Title Design Engineer Location Columbus - Columbus, GA 31907 US (Primary) Education Bachelor's Degree Category Engin...
  • 3/15/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Columbus, GA
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 3/15/2024 12:00:00 AM

Columbus is one of Georgia's three Fall Line Cities, along with Augusta and Macon. The Fall Line is where the hilly lands of the Piedmont plateau meet the flat terrain of the coastal plain. As such, Columbus has a varied landscape of rolling hills on the north side and flat plains on the south. The fall line causes rivers in the area to decline rapidly towards sea level. Textile mills were established here in the 19th and early 20th centuries to take advantage of the water power from the falls. Columbus was developed along the Chattahoochee River. Interstate 185 runs east of the city, with acc...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$61,499 to $85,634
Columbus, Georgia area prices
were up 1.5% from a year ago

Technical Support Supervisor in Longview, TX
Support Supervisors and provide detailed technical knowledge as required.
December 15, 2019
Technical Support Supervisor in Albany, GA
Thanks for applying for the position of Technical Support Supervisor with AbleForce through Dice.
February 17, 2020
Technical Support Supervisor in High Point, NC
The Plumbing Technical Support Supervisor will work with the Warehouse Manager to maintain proper levels of inventory for the service department.
January 13, 2020