Technical Support Supervisor jobs in Davenport, IA

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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(37346) Project Manufacturing Experienced Supervisor and Safety Manager
  • Staff Finders Technical of Oregon
  • Davenport, IA CONTRACTOR
  • Location: Waterloo, Iowa
    Approved Duration: 12 Months
    Accessibility: Onsite
    Shift Days: Monday – Friday
    Shift Hours: 7am – 3:30pm
    Job Title: Fabrication ME

    Description: NO DEGREE NEEDED BUT EXPERIENCE IN MANUFACTURING PROCESS'S
    This is a W2 opportunity; at this time, C2C is not being offered.  This resource will improve Fabrication’s safety culture through active engagement: 48 hr conversation, execution and project closure. The goal is simple: Get More Projects Done and Improve visibility to project completion. Plans, coordinates, and performs manufacturing engineering work for a project or process. Operates in a team environment within either the enterprise
    product delivery process or the enterprise order fullment process. At this level, projects are of limited scope and responsibility; work plans and decisions are made within established guidelines and may be reviewed by
    supervisors and/or managers. May assign coordinate and review portions of the work for support personnel and contractors.
     
    Primary role(s): 
    • Provides support and basic trouble shooting for current operations.
    • Investigates, gathers and analyze data for specifically assigned, recurring tasks.
    • Establishes routings, methods, layouts, tools, costs, methods documentation, quality plans and labor standards for revisions to current operations and/or new parts or programs of limited scope.
    • Identifies and implements cost reduction, quality, safety and ergonomic improvement ideas of limited scope.
    • Works with electronic tools to perform engineering functions.
    • Develops and implements plans of limited scope to support lean manufacturing through the Deere Production System.
    • Designs operations layouts to improve material flow and material presentation.
    • Participates in team studies related to capacity, energy, productivity and efficiency.
    • Implements new manufacturing processes and technology.
    • Modifies existing performance pay plans; assists in development of baseline data for new wage performance pay plans.
     
    Required Skills/Knowledge/Relevant Work Experience: 
    • Pro-active & reactive safety activities
    • Address safety observations
    • Aid in CI project execution
    • Prioritize projects
    • Facilitate project communication between shifts
    • Hours must be flexible. We want this resource to be capable of floating between shifts so that he can help support 3rd & 2nd shifts.
     
    This position is eligible (based off performance) for incremental, progressive retention bonuses at every 90 days for the first year on assignment. $5,000 for the first year broken down below:
    • $750 at 3 months
    • $1,000 at 6 months
    • $1,250 at 9 months
    • $2,000 at 12 months

    Retention bonuses are forfeited for those who do not complete their assignments or end assignments early. Subject to review.
  • 6 Days Ago

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IT Technical Support Specialist
  • Tri-City Electric Co.
  • Davenport, IA FULL_TIME
  • Tri-City Electric Co. is currently seeking an IT Technical Support Specialist for an immediate opening in Davenport, IA. The IT Technical Support Specialist will be responsible for ensuring all techni...
  • 1 Month Ago

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Quality Assurance and Technical Support Specialist
  • Lee Enterprises
  • Davenport, IA FULL_TIME
  • At Lee Enterprises, we're passionate about informing the communities where we live and work. As one of the nation’s leading media companies, we thrive on delivering state-of-the-art news, advertising ...
  • 13 Days Ago

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Project Support Supervisor -Davenport, IA
  • Kimco Facility Services, LLC
  • Davenport, IA FULL_TIME
  • Do you have experience with all areas of janitorial work? Do you like the variety of working on different projects for multiple customers? If yes, then we want to hear from you! KS50 As a Project Jani...
  • 21 Days Ago

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(37939/ADM) Curriculums Developer I - Hybrid
  • Staff Finders Technical of Oregon
  • Davenport, IA CONTRACTOR
  • Local candidates only. Manager is open to recent grads or equivalent experience. Position is onsite day 1.Duties:Lead the tactical execution of scheduling and closing courses delivered by the Construc...
  • 20 Days Ago

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(37960) CL Material Coordinator - Supply Magement SAP
  • Staff Finders Technical of Oregon
  • Davenport, IA CONTRACTOR
  • 1st shift Position but requires flexibility to changing demands of the business for expected overtime. Specific PPE - Metatarsal Boots required all other factory PPE to be provided. Candidate will be ...
  • 22 Days Ago

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0 Technical Support Supervisor jobs found in Davenport, IA area

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Software Developer
  • Modern Woodmen
  • Rock Island, IL
  • We are seeking two Software Developers for our IT Solutions Department and our Software Development Department to help d...
  • 3/28/2024 12:00:00 AM

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Production Team Lead
  • Parker-Hannifin, Corporation
  • Davenport, IA
  • Position Summary 2nd & 3rd Shift Team Lead Parker Hose Products Davenport, Iowa JOB DESCRIPTION (General): This Team Lea...
  • 3/28/2024 12:00:00 AM

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IT SYSTEMS ADMINISTRATOR/SUPERVISOR Full Time | Bally's Quad Cities Casino & Hotel - Rock Island, IL, 61201 Job Title: IT Systems Administrator/Supervisor &... chevron_right
  • Jumer's Casino & Hotel, Inc.
  • Rock Island, IL
  • IT SYSTEMS ADMINISTRATOR/SUPERVISOR Job Details Level Experienced Job Location Bally's Quad Cities Casino & Hotel - Rock...
  • 3/28/2024 12:00:00 AM

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Embedded Software Engineer
  • Kelly Science, Engineering, Technology & Telecom
  • East Moline, IL
  • Job Title: Software Engineer II Location: East Moline, IL , 61244 Type: ONLY on W2 contract (NO C2C) Length: until 10/31...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Davenport, IA
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 3/27/2024 12:00:00 AM

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Mechanical Supervisor
  • IMEG Corp
  • Rock Island, IL
  • Are you Ready to Engineer Your Career? AtIMEG Corp., one of the largest design consulting firms in the U.S., we strive t...
  • 3/27/2024 12:00:00 AM

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Registered Pharmacist
  • Hy-Vee
  • Davenport, IA
  • At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a...
  • 3/25/2024 12:00:00 AM

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National Hardware Specialist, Automation - Remote - 80% Travel
  • Danaher Corporation
  • Davenport, IA
  • Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than ...
  • 3/24/2024 12:00:00 AM

Davenport's longitude and latitude coordinates in decimal form are 41.542982, −90.590745. According to the United States Census Bureau, the city has a total area of 65.08 square miles (168.56 km2), of which 62.95 square miles (163.04 km2) is land and 2.13 square miles (5.52 km2) is water. Davenport is located approximately 170 miles (270 km) west of Chicago and 170 miles (270 km) east of the Iowa state capital of Des Moines. The city is located about 200 miles (320 km) north of St. Louis, Missouri, and 265 miles (426 km) southeast of Minneapolis, Minnesota. Farmland surrounds Davenport, outsid...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$64,176 to $89,363
Davenport, Iowa area prices
were up 0.8% from a year ago

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Technical Support Supervisor in High Point, NC
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