Technical Support Supervisor jobs in Frankfort, KY

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Desktop/Customer/Technical Support
  • Commonwealth of Kentucky
  • Frankfort, KY CONTRACTOR
  • We’re searching for qualified candidates to fill a General IT Support Services position within the Asset Management Branch. The position will work directly with the Hardware Asset Management (HAM) group completing daily equipment deliveries throughout Frankfort as well as electronic scrap pickup throughout the state. They must also support all other functions and service delivery of the HAM group as needed.

    Here are some of the specific details:

    • Job Title: Software Asset Management - General IT Support Services
    • Location: Frankfort, KY (Onsite)
    • Duration: Long-term Indefinite Contract

    The job responsibilities for these positions are:

    • Delivery of equipment within Frankfort
    • Assist warehouse manager with hardware and consumable requests within current hardware asset tracking system (ServiceNow).
    • Assist disposal coordinator with managing disposals within current hardware asset tracking system (ServiceNow).
    • Assist warehouse manager with inventory counts
    • Assist in inventory counts in various locations
    • Shipping of equipment, utilizing (UPS/FedEx/USPS) to various distribution centers and out of state employees

    Required Skills:

    • Ability to lift 50 pounds or more
    • Driver’s License
    • Ability to operate 24’ box truck or similar vehicle
    • Good Logistical skills
    • Good Communication skills
    • General IT skills utilizing common desktop applications such as MS Teams, Microsoft Excel, Word, Outlook, etc.

    Additional Skills

    • Forklift Certification

    Job Type: Contract

    Salary: $22.00 - $24.00 per hour

    Expected hours: 40 per week

    Benefits:

    • 401(k)
    • Health insurance
    • Paid time off

    Schedule:

    • 8 hour shift
    • Day shift
    • Monday to Friday
    • Morning shift
    • No weekends

    Experience:

    • Desktop Support: 1 year (Required)
    • Troubleshooting: 1 year (Required)
    • IT Support: 1 year (Required)
    • Customer Support: 1 year (Required)
    • Computer networking: 1 year (Preferred)

    Ability to Commute:

    • Frankfort, KY 40601 (Required)

    Work Location: In person

  • 19 Days Ago

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Technical Support Manager
  • Impact LED Signs
  • Shelbyville, KY FULL_TIME
  • Impact LED Signs is a company in Shelbyville, KY 40065. We are supportive, professional, collaborative and our goal is to give each customer an exceptional experience. Our team members are our most im...
  • 6 Days Ago

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Software Technical Support Analyst
  • Xerox
  • Frankfort, KY FULL_TIME
  • Description & Requirement- Press space or enter keys to toggle section visibility About Xerox Holdings CorporationFor more than 100 years, Xerox has continually redefined the workplace experience. Har...
  • 12 Days Ago

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IT Desktop/Customer/Technical Support
  • Commonwealth of Kentucky
  • Frankfort, KY CONTRACTOR
  • We’re searching for Desktop Support/ Technical support candidate with good experience on Troubleshooting, Networking and customer service. Here are some of the specific details: Desktop Support Techni...
  • 17 Days Ago

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Local Contract Nurse RN - Home Health - $50-54 per hour
  • Healthcare Support
  • Columbia, KY FULL_TIME
  • Healthcare Support is seeking a local contract nurse RN Home Health for a local contract nursing job in Columbia, Kentucky.Job Description & RequirementsSpecialty: Home HealthDiscipline: RNStart Date:...
  • 13 Days Ago

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Travel Nurse RN - Dialysis - $1,936 per week
  • Healthcare Support
  • Shelbyville, KY FULL_TIME
  • Healthcare Support is seeking a travel nurse RN Dialysis for a travel nursing job in Shelbyville, Kentucky.Job Description & RequirementsSpecialty: DialysisDiscipline: RNStart Date: 03/25/2024Duration...
  • 2 Months Ago

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0 Technical Support Supervisor jobs found in Frankfort, KY area

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Telephony Network Analyst
  • Marriott
  • Frankfort, KY
  • Job Number24046859Job CategoryInformation TechnologyLocationCEC Miami, 8400 NW 36 Street Suite 150, Miami, Florida, Unit...
  • 4/24/2024 12:00:00 AM

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Ultrasound Technologist PRN
  • Frankfort Regional Medical Center
  • Frankfort, KY
  • Description Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communi...
  • 4/23/2024 12:00:00 AM

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Field Application Specialist - HammerHead
  • The Toro Company
  • Lexington, KY
  • Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
  • 4/23/2024 12:00:00 AM

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Ultrasound Technologist FT Evenings
  • Frankfort Regional Medical Center
  • Frankfort, KY
  • Description Introduction Do you have the career opportunities as a(an) Ultrasound Technologist FT Evenings you want with...
  • 4/23/2024 12:00:00 AM

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Manager of Information Technology and Infrastructure
  • University Of Kentucky Fcu
  • Lexington, KY
  • Job DetailsJob LocationCorporate Offices - Lexington, KYPosition TypeFull TimeEducation Level4 Year DegreeSalary Range$8...
  • 4/22/2024 12:00:00 AM

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Ultrasound Technologist FT Evenings
  • Frankfort Regional Medical Center
  • Frankfort, KY
  • Description Introduction Do you have the career opportunities as a(an) Ultrasound Technologist FT Evenings you want with...
  • 4/22/2024 12:00:00 AM

A
EPMO Senior Project Manager I
  • Amentum
  • Frankfort, KY
  • We are seeking an accomplished and dynamic professional to join our organization as a Senior Project Manager level 1 (Sr...
  • 4/22/2024 12:00:00 AM

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Aviation Maintenance Technology Instructor
  • Kentucky Community and Technical College System
  • Louisville, KY
  • Aviation Maintenance Technology Instructor Job no: 494260 Work type: Full-time Location: Louisville, KY Categories: Facu...
  • 4/21/2024 12:00:00 AM

Frankfort is the capital city of the Commonwealth of Kentucky and the seat of Franklin County. It is a home rule-class city in Kentucky; the population was 25,527 at the 2010 census. Located along the Kentucky River, Frankfort is the principal city of the Frankfort, Kentucky Micropolitan Statistical Area, which includes all of Franklin and Anderson counties. Frankfort is located in the (inner) Bluegrass region of Central Kentucky. The city is bisected by the Kentucky River, which makes an s-turn as it passes through the center of town. The river valley widens at this point, which creates fou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$61,969 to $86,287
Frankfort, Kentucky area prices
were up 1.2% from a year ago

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