Technical Support Supervisor jobs in Greensboro, NC

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Field Technical Support
  • Ascendion
  • Greensboro, NC FULL_TIME
  • Description

    About Ascendion

    Ascendion is a full service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000 Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.


    Ascendion | Engineering to elevate life

    We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

    • Build the coolest tech for world’s leading brands
    • Solve complex problems – and learn new skills
    • Experience the power of transforming digital engineering for Fortune 500 clients
    • Master your craft with leading training programs and handson experience

    Experience a community of change makers!

    Join a culture of highperforming innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.


    About the Role: Press Operator

    We are seeking a skilled and adaptable Press Operator to join our team. The ideal candidate will have experience operating Indigo digital presses and possess a strong understanding of print production processes. This position requires flexibility to work multiple shifts, and, multiple customer locations, as needed to meet production demands. The Indigo Press Operator will play a crucial role in ensuring the quality and efficiency of our printing operations.


    Job Title: Printing Press Operator


    Key Responsibilities:

    • Operate Indigo digital presses to produce high-quality printed materials according to job specifications and production schedules.
    • Set up and calibrate printing equipment, including loading paper, adjusting ink levels, and performing maintenance tasks to ensure optimal performance.
      Monitor print jobs throughout the production process to maintain quality standards and troubleshoot any issues that arise.
    • Perform regular quality checks to ensure color accuracy, print registration, and overall print quality meet customer requirements.
    • Collaborate with other team members, including prepress technicians and finishing operators, to coordinate workflow and ensure timely completion of jobs.
    • Follow safety protocols and best practices to maintain a clean and organized work environment.
    • Maintain accurate production records, including job logs, inventory levels, and equipment maintenance schedules.
    • Continuously seek opportunities to improve efficiency and productivity in the printing process.
    • Provide training and guidance to junior operators as needed.

    Education Qualification:

    Bachelor's degree preferred or Associate degree holder with 5-7 years of experience in related fields.


    Required Skills:

    • Previous experience operating Indigo digital presses or similar digital printing equipment And, Indigo L1 and L2 Certifications are recommended.
    • Thorough knowledge of Indigo Press operation and related services.
    • Strong mechanical aptitude with the ability to troubleshoot and perform routine maintenance tasks.
    • Excellent attention to detail and the ability to consistently produce high-quality work.
    • Familiarity with printing industry standards and best practices.
    • Proficiency with computer software for job setup and digital file management.
    • High school diploma or equivalent; additional training or certifications in printing technology is a plus.

    Location: Greensboro,NC


    Salary Range: The salary for this position is between $52,000 – $65,000 annually. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.


    Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [longterm disability insurance] [shortterm disability insurance] [5 personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [1015 days of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year] [Ascendion Learning Management System]


    Want to change the world? Let us know.

    Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!

    Contact Details
    If you are looking for a new job Opportunity then please reach out to me at 5055316363 or email me at nishtha.bahoriya@ascendion.com

    Preferred Skills:

    • printing
        prepress
        Press operation
        ink
        Spectrophotometry

    Job details

    Job ID
    329945
    Job Requirements
    Field Technical Support

    Location
    Greensboro, North Carolina, US

    Recruiter
    Nishtha
    Email
    nishtha.bahoriya@ascendion.com
    ?>
  • 20 Days Ago

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Technical Support Specialis
  • Sira Consulting Inc
  • Greensboro, NC FULL_TIME
  • Key Skills:ITIL 4 Foundation Training Microsoft WindowsEnterprise client environment.Experience in a call-center/help-desk is required.Job Description:This position performs analytical, technical, and...
  • 9 Days Ago

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Technical and Resource Support Specialist
  • Yorktown Systems Group
  • Liberty, NC FULL_TIME
  • EEO STATEMENT Yorktown Systems Group, Inc. is an Equal Opportunity Employer. No employee or applicant for employment is denied equal opportunity because of race, color, sex, national origin, religion,...
  • 1 Month Ago

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Career and Technical Education Coordinator/Support
  • Caswell County Schools
  • Yanceyville, NC FULL_TIME
  • Qualifications: Bachelor's degree reguired, Master's degree preferred in CTE or related field Minimum 5 years experience teaching CTE courses Mimimum 2 years leadership experience CTE Coordinator’s Es...
  • 1 Month Ago

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Administrative Support Supervisor
  • Deployed Services, LLC
  • Greensboro, NC FULL_TIME
  • Apply on Deployedservices.com Summary: The Administrative Support Supervisor performs a variety of general administrative tasks and has oversight of all subordinate administrative staff. Essential Fun...
  • 12 Days Ago

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Administrative Support Supervisor
  • Kelotech-Weatherford
  • Greensboro, NC FULL_TIME
  • Deployed Services serves as a dedicated strategic partner to government and other clients. We seek to hire people who share our dedication to excellence, our passion for the work, and our commitment t...
  • 27 Days Ago

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0 Technical Support Supervisor jobs found in Greensboro, NC area

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Senior Information Systems Analyst - Developer (Remote)
  • City of Winston-Salem, NC
  • Winston Salem, NC
  • Salary : $70,434.21 - $88,042.76 Annually Location : Winston-Salem, NC Job Type: Full-Time / Permanent Job Number: 06523...
  • 4/26/2024 12:00:00 AM

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Physical Therapist - Acute Care - Part-Time
  • Cone Health
  • Greensboro, NC
  • Overview: This position is accountable to evaluate and treat all patients referred for Physical Therapy services, to ass...
  • 4/26/2024 12:00:00 AM

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Occupational Therapist - Inpatient - Sign-On Bonus!
  • Hiring Now!
  • Greensboro, NC
  • Overview: This position is accountable to evaluate and treat all patients referred for Occupational Therapy services, to...
  • 4/26/2024 12:00:00 AM

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Physical Therapist - Acute Care - Part-Time
  • Cone Health
  • Greensboro, NC
  • Overview: This position is accountable to evaluate and treat all patients referred for Physical Therapy services, to ass...
  • 4/26/2024 12:00:00 AM

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Police IT User Support
  • City of High Point, NC
  • High Point, NC
  • Salary: $51,789.92 - $70,291.52 Annually Location : High Point, NC 27260 Job Type: Full-Time Job Number: 5611 Department...
  • 4/24/2024 12:00:00 AM

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Field Application Specialist - HammerHead
  • The Toro Company
  • High Point, NC
  • Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
  • 4/24/2024 12:00:00 AM

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Field Application Specialist - HammerHead
  • The Toro Company
  • Chapel Hill, NC
  • Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
  • 4/23/2024 12:00:00 AM

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E&C Business Intelligence Analyst Senior Manager
  • Pwc
  • Greensboro, NC
  • Specialty/Competency:IFS - Risk & Quality (R&Q)Industry/Sector:Not ApplicableTime Type:Full timeTravel Requirements:Up t...
  • 4/22/2024 12:00:00 AM

Greensboro (/ˈɡriːnzbʌroʊ/ (listen); formerly Greensborough) is a city in the U.S. state of North Carolina. It is the 3rd-most populous city in North Carolina, the 68th-most populous city in the United States, and the county seat and largest city in Guilford County and the surrounding Piedmont Triad metropolitan region. As of the 2010 census, the city population was 269,666, and in 2015 the estimated population was 285,342. Three major interstate highways (Interstate 40, Interstate 85, and Interstate 73) in the Piedmont region of central North Carolina were built to intersect at this city. In ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$63,732 to $88,741
Greensboro, North Carolina area prices
were up 1.5% from a year ago

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