Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
JOB TITLE: Custodian
LOCATION: Thomas C. Randle Career & Technical Center
SALARY: $9.86/hour-$13.58/hour
WORK DAYS: 252 Days - 12 Month Employee
REPORT TO: School Principal
FLSA STATUS: NON EXEMPT
The students of the Mississippi Achievement School District (mASD) need your talent, expertise, passion and leadership.
We are seeking highly motivated and innovative practitioners to join our team at the mASD. We seek individuals who are radically relentless about re-envisioning the landscape of public education in Mississippi and making a significant difference in the lives of students, parents, school leaders, teachers, and central office employees.
Currently the mASD serves approximately 4100 students in Yazoo City and Humphreys County in the Mississippi Delta. As part of the state’s comprehensive transformation effort, the mASD seeks to become the model for sustainable school and district improvement in areas of the state that have experienced chronic and entrenched underperformance. Over time, the mASD intends to develop the highest-performing, competitively compensated, and most revered educator workforce in the state known for providing instructional excellence and producing significant outcomes for ALL students.
The district seeks proven instructional leaders with outstanding interpersonal skills who have a passion for working with schools, principals, and communities and who are committed to ensuring all students achieve. Serving a population as diverse as ours requires creativity, commitment, and vision.
POSITION OVERVIEW
To help maintain the physical school plants in a condition of operating excellence so that full educational use may be made at all times
JOB RESPONSIBILITIES:
The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties, and/or skills required. Other duties may be assigned.
QUALIFICATIONS:
APPLICATION PROCEDURES:
Interested individuals who meet minimum requirements should apply online at www.masd.k12.ms.us.
Questions concerning this vacancy announcement should be directed to:
Dr. Sametra Brown, Director of Human Capital and Talent Management
Mississippi Achievement School District
662-746-2125
APPLICATION DEADLINE:
We are accepting applications on a rolling basis. Candidates selected for an interview will be contacted by phone.
***The Mississippi Achievement School District is an Equal Opportunity Employer***
I understand and agree to the to the terms of this job description.
Name_______________________Signature________________________Date____________
Clear All
0 Technical Support Supervisor jobs found in Greenville, MS area