Technical Support Supervisor jobs in Hollywood, FL

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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FINANCE MANAGER - TECHNICAL ACCOUNTING
  • Seminole Hard Rock Support Services
  • Davie, FL FULL_TIME
  • Overview

    This position is responsible for managing all technical accounting and related reporting of Hard Rock’s global businesses. This role is also instrumental in providing financial leadership and supporting new and existing programs to ensure compliance with accounting standards and facilitate periodic financial reporting.   

    Responsibilities

    • Adhere to Seminole Hard Rock Support Services policies and procedures
    • Play an integral role in managing a highly responsive technical reporting department that interfaces across the organization to support key business initiatives.
    • Research and analyze technical positions and compliance efforts related to local US GAAP, IFRS, GASB and other country by country GAAPs.
    • Proactively research and implement new standards, pronouncements and policies
    • Timely prepare memos, summarizing issues, conclusions and rationale for key accounting policies
    • Serve as the key contact for technical accounting consultants and manage deliverables
    • Maintain fixed assets, operating and finance leases (ASC 842), derivatives, investments, loan and interest, equity, non-controlling interest, intercompany and other schedules
    • Review reconciliations, workbooks and supporting documents for monthly journals and periodic reporting
    • Liaise with internal financial reporting and external audit teams, and other stakeholders to address queries and meet reporting deadlines
    • Prepare financial statement disclosures relating to technical accounting areas
    • Maintain lease database and other software applications to support periodic reporting
    • Coordinate monthly with property controllers, IT, members of finance, tax, treasury, legal, merchandise and other departments to obtain necessary information and analysis to support reporting requirements
    • Prepare analysis of statutory GAAP to US GAAP differences for foreign locations.
    • Drive process improvements and efficiencies related to technical reporting, including the amalgamation of information from various properties
    • Teach/coach and document employees who fail to meet standards to maintain a high quality workforce.
    • Present a professional image to employees, guests, clients, owners and investors.
    • Operate ethically and in accordance with professional standards.
    • Other projects as required

    Qualifications

    • Bachelor’s degree in Accounting with advanced Master’s degree preferred.
    • CPA or equivalent certification required.
    • A minimum of 5 years of relevant accounting experience, including ASC 842 and 606 implementation
    • Must possess excellent time management skills
    • Strong communication skills, including being a good listener and articulating complex issues in a crisp, compelling, and insightful manner.
    • Microsoft Office proficiency. 

    Work Environment:

    • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell.
    • The employee must frequently lift and/or move up to 50 pounds.
    • Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

    As part of the Seminole Hard Rock Support Services employment process, final candidates will be required to complete a background check. These background checks may include, but are not limited to:

    • Criminal Background Check
    • Drug Screen

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  • 19 Days Ago

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Technical Support
  • Social Dice Digital Technologies
  • Sunrise, FL CONTRACTOR
  • Position: Technical Support Location: Sunrise, FL Duration: Long Term Contract Skills: Microsoft Office Suite, CISCO Knowledge of technical infrastructure and end user computing including networking, ...
  • Just Posted

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Technical Support
  • Quantum Solutions
  • Sunrise, FL CONTRACTOR
  • Knowledge of technical infrastructure and end user computing including networking, telecom, broadband, hardware, software and configuration. Strong understanding and knowledge of call center environme...
  • Just Posted

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L2 Technical Support Engineer
  • HC-Resource
  • Fort Lauderdale, FL FULL_TIME
  • HC-Resource is seeking a highly skilled and driven Level 2 Technical Support Engineer to join an expanding team within a thriving MSP catering to small to medium-sized businesses in Fort Lauderdale. T...
  • 8 Days Ago

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Technical Support Representative
  • TradeStation Group
  • Plantation, FL FULL_TIME
  • Job Details Who We Are: TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge. A...
  • 10 Days Ago

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Drafter / Technical Support
  • MandiCasa Hollywood
  • Hollywood, FL FULL_TIME
  • Job Description: We are seeking a skilled Technical Support / Drafter to join our team. In this role, you will be responsible for providing technical support to our clients and assisting with drafting...
  • 14 Days Ago

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0 Technical Support Supervisor jobs found in Hollywood, FL area

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Help Desk Technician - Tier 1
  • PDC Technologies
  • Fort Lauderdale, FL
  • Job Description Job Description Minimum job requirements: Provide valuable service by offering a state-of-the-art custom...
  • 4/26/2024 12:00:00 AM

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Information System Specialist II
  • Town of Davie, FL
  • Fort Lauderdale, FL
  • Salary : $85,508.80 - $89,793.60 Annually Location : Davie, FL Job Type: Full-Time Job Number: 24-067 Department: Inform...
  • 4/26/2024 12:00:00 AM

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Enterprise IT Support Services Manager
  • Convey Health Solutions
  • Fort Lauderdale, FL
  • The Enterprise IT Support Services Manager is a technical management position responsible for daily and strategic planni...
  • 4/25/2024 12:00:00 AM

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Manager Enterprise IT Support Services
  • Convey Health Solutions
  • Fort Lauderdale, FL
  • The Enterprise IT Support Services Manager is a technical management position responsible for daily and strategic planni...
  • 4/24/2024 12:00:00 AM

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Senior Java Software Engineer
  • Gravity IT Resources
  • Miramar, FL
  • Job Title: Senior Software Engineer (Java) Location: Miramar, FL Onsite Requirements: Hybrid, M-Th onsite, Friday Remote...
  • 4/23/2024 12:00:00 AM

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Senior Java Software Engineer
  • Gravity It Resources
  • Hollywood, FL
  • Job Title: Senior Software Engineer (Java) Location: Miramar, FL Onsite Requirements: Hybrid, M-Th onsite, Friday Remote...
  • 4/23/2024 12:00:00 AM

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Business Intelligence Developer
  • Brilliant
  • Fort Lauderdale, FL
  • This role is Contract to hire (Hybrid) Business Intelligence Developer (BID) are responsible for developing projects usi...
  • 4/23/2024 12:00:00 AM

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Litigation Systems Analyst
  • Contact Government Services, LLC
  • Hollywood, FL
  • Litigation Systems Analyst Employment Type: Full Time, Mid-level Department: Litigation Support CGS is seeking a Systems...
  • 4/22/2024 12:00:00 AM

Hollywood is a city in Broward County, Florida, between Fort Lauderdale and Miami. The average temperature is between 68 and 83 °F (20 and 28 °C). As of July 1, 2017, Hollywood had a population of 153,627. Founded in 1925, the city grew rapidly in the 1950s and 1960s, and is now the twelfth-largest city in Florida. Hollywood is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people at the 2015 census. Hollywood is located at 26°1′17″N 80°10′30″W / 26.02139°N 80.17500°W / 26.02139; -80.17500 (26.021467, -80.174910). According to the United States Cen...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$65,495 to $91,196
Hollywood, Florida area prices
were up 2.9% from a year ago

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Technical Support Supervisor in Albany, GA
Thanks for applying for the position of Technical Support Supervisor with AbleForce through Dice.
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Technical Support Supervisor in High Point, NC
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