Technical Support Supervisor jobs in Lake Charles, LA
Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Technical Support Supervisor jobs
Environmental Field Technician (Technician)
- Atlas Technical Consultants
-
Sulphur, LA
FULL_TIME
-
Atlas is a nationwide leader in civil engineering, materials testing and geotechnical consulting services for environmental, industrial and infrastructure construction projects. Headquartered in Austin, TX, Atlas currently has over 3,500 employees with offices throughout the US, including Alaska & Hawaii. It’s no accident that Atlas creates a better experience for infrastructure and environmental projects. It’s how we are built – with the best people in the industry, with the reach and expertise to help at any and every step of the project, and with a heart-led approach that puts quality and safety at the center of everything we do. We’re just built to be better. We are a great company.
Job responsibilities include but are not limited to:
Maintain assigned PPE, Project Equipment & Supplies
Perform component field inspections in accordance with Method 21 standards and techniques
Perform required visual inspections in accordance with applicable regulations
Maintain LDAR monitoring equipment per manufacturers guidelines
Perform daily instrument calibrations and quarterly certifications in accordance with Method 21 and any site-specific rules
Identify changes to Component Inventory in field and log appropriate comment to correct issue IE Missing Tag (MT), Removed from Service (RFS), Temporarily Out of Service (TOS)
Identify and log any Open-Ended Lines (OEL) found in field
Attain basic understanding of all regulations and rules applicable to assigned site
Performs all assigned task with little to no supervision
Actively engages leadership for Career Path Guidance and Advancement Opportunities
Completes all assigned reoccurring training before due date
Adheres to ATLAS Work Attendance Policy
Maintains a professional appearance and attitude at all times
Adheres to all ATLAS company policies and procedures
Minimum Requirements:
Able to pass annual background screening and random D&A testing
Meets Physical and Work Environment requirements
Must have reliable transportation to and from work
Previous LDAR experience or experience working in petrochemical facilities/outdoor industrial environments preferred but not required.
Technical Requirements:
Must be self-motivated and dependable
Must be able to work in extreme hot and cold weather conditions.
Must be able to carry a 30lb backpack for approximately six hours a day.
Must be able to climb in pipe racks, multiple flights of stairs, and tall ladders to monitor components.
Must be able to work at heights up to 200 ft.
Basic computer skills.
Basic mechanical skills/mechanically inclined
Benefits:
Atlas offers a comprehensive benefit program to meet the diverse needs of our employees. Depending on your employment status, Atlas benefits include health, dental, vision, life, AD&D, voluntary life / AD&D, disability benefits, leaves of absence, 401k, paid time off, paid holidays, employee assistance program, educational assistance program.
Who We Are:
We strive to be the most sought-after infrastructure and environmental solutions company, known for our unique, values-driven approach and brought to life by the industry’s most exceptional people.
Atlas provides professional testing, inspection, engineering, environmental and consulting services from more than 100 locations nationwide. We deliver solutions to both public and private sector clients in the transportation, commercial, water, government, education and industrial markets.
With a legacy of providing consistent quality and results, Atlas creates a better experience at every stage of an infrastructure project. We connect the best experts in the industry to deliver value from concept to completion and beyond. This means doing everything our clients expect and then raising the expectations in a way that only our people can.
Our Values:
Life: We enhance quality of life. We value people and safety above all else.
Heart: As our hallmarks, we act with compassion, empathy and respect.
Trust: We work together as partners, doing what we say with full accountability.
Mastery: Always striving for the highest quality, we ensure greatness inspires all our work.
Diversity, Equity & Inclusion are at the core of our purpose & values:
We are committed to enhancing the lives of our employees, customers, shareholders, and the communities where we live and work. We believe in our heart-led approach and place a strong focus on conducting our business in an ethical, compassionate, and respectful way. Through our Diversity, Equity & Inclusion Program, we seek to hire, develop, and promote a talented and diverse team of professionals nationwide. We believe in leveraging the power of our different backgrounds, beliefs, perspectives and capabilities to create value for our company and our communities. Our values of Life, Heart, Mastery and Trust are the principles by which we operate, the character of our people, and the culture of our organization. We’re Stronger Together.
Atlas EEOC Statement
Atlas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Atlas makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf - 1 Day Ago
IT Field Technician
- AMG Tech Support
-
Charles, LA
PART_TIME,CONTRACTOR,FULL_TIME
- We are looking for new I.T. and Telecom technicians nationwide. THIS IS NOT YOUR TYPICAL I.T. TECHNICIAN JOB. Calls can range from installing a new OS onto a laptop to drilling holes and running cable...
- 20 Days Ago
Travel LTC Physical Therapist
- Healthcare Support Staffing, Inc
-
DeRidder, LA
OTHER
- Travel LTC Physical Therapist HealthCare Support is actively seeking a Travel LTC Physical Therapist for a 13-week contract located in DeRidder, Louisiana. Looking for a Travel LTC Physical Therapist ...
- Just Posted
RN Home Health
- Healthcare Support Staffing, Inc
-
Charles, LA
OTHER
- RN Home Health HealthCare Support is actively seeking a RN Home Health for a 13-week contract located in Lake Charles, Louisiana. Benefits of this RN Home Health with HealthCare Support: Immediate enr...
- 5 Days Ago
Travel LTC Speech Language Pathologist
- Healthcare Support Staffing, Inc
-
Charles, LA
OTHER
- Travel LTC Speech Language Pathologist HealthCare Support is actively seeking a Travel LTC Speech Language Pathologist for a 13-week contract located in Lake Charles, Louisiana. Looking for a Travel L...
- 1 Month Ago
Travel LTC Physical Therapy Assistant
- Healthcare Support Staffing, Inc
-
DeRidder, LA
OTHER
- Travel LTC Physical Therapy Assistant HealthCare Support is actively seeking a Travel LTC Physical Therapy Assistant for a 13-week contract located in DeRidder, Louisiana. Looking for a Travel LTC Phy...
- 1 Month Ago
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0 Technical Support Supervisor jobs found in Lake Charles, LA area
Copier Technician
- Professional Office Products
-
Jennings, LA
- Job Description Job Description As a Service Technician, you will troubleshoot, repair and provide periodic maintenance ...
- 4/23/2024 12:00:00 AM
Quality Manager
- PPG Industries, Inc.
-
Lake Charles, LA
- As a Quality Manager, you will be responsible for leading and driving continuous improvement of the Silica Quality/Food ...
- 4/23/2024 12:00:00 AM
Sr. Safety Specialist
- Indorama Ventures
-
Westlake, LA
- Job Description: Indorama Integrated Oxides & Derivatives is currently looking for a dynamic individual to work as a Sen...
- 4/22/2024 12:00:00 AM
Human Resources Generalist
- Caesars Entertainment
-
Westlake, LA
- Job Description POSITION: HUMAN RESOURCES GENERALIST DEPARTMENT: HR PERSONNEL STATUS: EXEMPT (SALARY) RATE: GRADE 14 REP...
- 4/22/2024 12:00:00 AM
Internal Revenue Agent (Senior Revenue Agent (Examiner) -12 MONTH ROSTER
- Department Of The Treasury
-
Lake Charles, LA
- Duties WHAT IS THE SBSE - SMALL BUSINESS SELF EMPLOYED DIVISION? A description of the business units can be found at: ht...
- 4/22/2024 12:00:00 AM
Floor Supervisor
- Caesars Entertainment
-
Westlake, LA
- Job Description Job Summary: Implement and ensure compliance with approved procedures, train, supervise, and monitor per...
- 4/21/2024 12:00:00 AM
EH&S Specialist
- RPM International, Inc.
-
Lake Charles, LA
- Job Description Position Summary: Carboline is seeking an EH&S Specialist located at our manufacturing facility in Lake ...
- 4/21/2024 12:00:00 AM
replenishment Manager
- Michaels Stores, Inc.
-
Lake Charles, LA
- Store - LAKE CHARLES, LA Lead and support inventory management and merchandising standards and maintenance. Plan for and...
- 4/21/2024 12:00:00 AM
About Lake Charles, Louisiana
Lake Charles (French: Lac Charles) is the fifth-largest incorporated city in the U.S. state of Louisiana, located on Lake Charles, Prien Lake, and the Calcasieu River. Founded in 1861 in Calcasieu Parish, it is a major industrial, cultural, and educational center in the southwest region of the state.
As of the 2010 census, the population was 71,993. Lake Charles is the principal city of the Lake Charles Metropolitan Statistical Area, having a population of 202,040. It is the larger principal city of the Lake Charles-Jennings Combined Statistical Area, with a population of 225,235. The 2010 pop...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$62,783 to $87,419
Lake Charles, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Technical Support Supervisor do?
Technical Support Supervisor in Longview, TX
Support Supervisors and provide detailed technical knowledge as required.
December 15, 2019
Technical Support Supervisor in Albany, GA
Thanks for applying for the position of Technical Support Supervisor with AbleForce through Dice.
February 17, 2020
Technical Support Supervisor in High Point, NC
The Plumbing Technical Support Supervisor will work with the Warehouse Manager to maintain proper levels of inventory for the service department.
January 13, 2020