Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Major, well respected poultry processor is looking for a Shipping Supervisor for a plant in Eastern NC.
This is an opportunity to work for a company that values its employees and is always striving to be a positive influence in the community.
Apply to become a part of a positive people-minded team!
Responsibilities : Individual will :
Requirements : Successful candidate will have :
In addition, individual should be familiar with HACCP, SPC and plant efficiencies as it relates to yield, lbs. / birds pmh, line speeds and automatic process equipment.
Clear All
0 Technical Support Supervisor jobs found in Norfolk, VA area