Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
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The Elections Assistant is a responsible deputy reporting to and under the general supervision of the Senior Administrative Supervisor, and direct supervision of an Office Manager. The Elections Assistant performs experienced administrative/computer work necessary to provide voter registration and other voter services in accordance with Florida Statutes. Primary focus is on effective and efficient customer service, data entry, and records maintenance.
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Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
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Brevard County?
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Work Location: In person
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0 Technical Support Supervisor jobs found in Palm Bay, FL area