Technical Support Supervisor jobs in Pine Bluff, AR

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Supervisor-Patient Support
  • Millcreek of Arkansas
  • Fordyce, AR FULL_TIME
  • ESSENTIAL FUNCTIONS:

    • Provide medical or therapeutic care, direct and indirect diagnostic and therapeutic procedures to patients, following the instructions of physicians or other health practitioners.
    • Coordinate the work and activities of assigned staff, including setting performance expectations in the day-to-day operations of the unit.
    • Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members.
    • Assist patients with their daily living activities and administer basic health care or treatments.
    • Participate in therapeutic or recreational group.
    • Oversee admitting and discharging.
    • Monitor physical and emotional well-being of patients and report unusual behavior or physical ailments to appropriate staff. Prepare and maintain records of progress and services performed.
    • Observe and influence the behavior of the patients by communicating, interacting with them, teaching and counseling.
    • Encourage patients to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships and teach strategies to promote patient wellness and independence.
    • Lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures.
    • Collaborate with other staff in working with the population of the facility to treat, rehabilitate and return patients to the community.
    • May provide transportation for patients as needed.
    • Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

    Skills

    Required
    • Safety Minded
    • Problem Solving
    • Planning & Organizing
    • Oral Communication
    • Leadership
    • Customer Focus
    • Communication
    • Attention to Detail

    Behaviors

    Required
    • Team Player: Works well as a member of a group
    • Leader: Inspires teammates to follow them
    • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
    Preferred
    • Dedicated: Devoted to a task or purpose with loyalty or integrity

    Motivations

    Preferred
    • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

  • 2 Days Ago

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Master Scheduler
  • OneSource Technical, Inc
  • Stuttgart, AR FULL_TIME
  • As a Production Planner / Master Scheduler, you will perform a wide variety of complex forecasting activities required to attain production objectives. Assignments generally include the attainment of ...
  • 23 Days Ago

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Invoicing/Billing Specialist (2716)
  • NTS TECHNICAL SYSTEMS LLC
  • Camden, AR FULL_TIME
  • JOB SUMMARY:The Invoicing Specialist will be responsible for effectively supporting Cash Flow increase by ensuring all invoices being submitted to the NTS customer base are accurate. Will perform Root...
  • 14 Days Ago

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General Manager (2720)
  • NATIONAL TECHNICAL SYSTEMS
  • Camden, AR FULL_TIME
  • Why NTS: We might be the coolest company on the planet. We can generate 2.4 million volts of lightning inside the lab. We can simulate earthquakes and hurricane force wind. We work with NASA to replic...
  • 15 Days Ago

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Technical Writer
  • Aldevra
  • White, AR FULL_TIME
  • DescriptionPosition Title: Technical WriterReports to: Construction & Facilities Maintenance ManagerLocation: White Hall, AREmployment Status: Full-TimeFLSA Status: Non-Exempt Position Summary: Aldevr...
  • 14 Days Ago

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Technical Writer
  • Trace Systems
  • Stuttgart, AR OTHER
  • Overview: Job Title: Technical Writer Location: Stuttgart, Germany Security Clearance: Active, in-scope US Government issued Secret clearance Due to the nature of the work and contract requirements, U...
  • 2 Months Ago

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0 Technical Support Supervisor jobs found in Pine Bluff, AR area

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Production Manager
  • Flint Group
  • Pine Bluff, AR
  • Experience: The successful candidate will have at least 5 – 10 years relevant experience managing in a process manufactu...
  • 3/28/2024 12:00:00 AM

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President of Southeast Arkansas College
  • Southeast Arkansas College
  • Pine Bluff, AR
  • The Board of Trustees of Southeast Arkansas College invites nominations and applications for the position of President o...
  • 3/28/2024 12:00:00 AM

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FT Consumer Support Specialist - 100% Work From Home>
  • Keeper
  • Pine Bluff, AR
  • [Customer Service / Remote] - Anywhere in U.S. / $20.25 per hour / Medical, Dental & Vision / 401k / PTO / M-F 8:30a-5:0...
  • 3/28/2024 12:00:00 AM

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FISCAL SUPPORT SPECIALIST
  • Arkansas Department of Health
  • Pine Bluff, AR
  • to apply! ** FISCAL SUPPORT SPECIALIST** Date: Mar 5, 2022 Req ID: 11956 Location: Pine Bluff, AR, US, 71601 Category: D...
  • 3/28/2024 12:00:00 AM

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Supervisor
  • Envirovac
  • Pine Bluff, AR
  • POSITION SUMMARY: Supervisors will understand how to set up, perform, operate, maintain, and able to perform minor repai...
  • 3/27/2024 12:00:00 AM

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Player Support Specialist - Work From Home>
  • Mountaintop
  • Pine Bluff, AR
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour - As a Player Support Specialist you'll: Provide per...
  • 3/26/2024 12:00:00 AM

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PT Care Team Support Associate (Work From Home)>
  • CircleLink Health
  • Pine Bluff, AR
  • [Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour - As a Care Team Support Associate you'll: Address q...
  • 3/25/2024 12:00:00 AM

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Fiber Supply Chip Systems Manager
  • Pactiv Evergreen
  • Pine Bluff, AR
  • Overview: Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading manufacturer and distributor of fresh foodservice and food m...
  • 3/24/2024 12:00:00 AM

Pine Bluff is the tenth-largest city in the state of Arkansas and the county seat of Jefferson County. It is the principal city of the Pine Bluff Metropolitan Statistical Area and part of the Little Rock-North Little Rock-Pine Bluff Combined Statistical Area. The population of the city was 49,083 in the 2010 Census with 2017 estimates showing a decline to 42,984. The city is situated in the Southeast section of the Arkansas Delta and straddles the Arkansas Timberlands region to its west. Its topography is flat with wide expanses of farmland, consistent with other places in the Delta Lowlands....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$60,520 to $84,271
Pine Bluff, Arkansas area prices
were up 1.2% from a year ago

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