Technical Support Supervisor jobs in San Francisco, CA
Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Technical Support Supervisor jobs
Airport Ramp Supervisor
- GAT Airline Ground Support
-
San Francisco, CA
FULL_TIME
-
GAT is seeking dynamic individuals to join its team of aviation professionals.
Classification: Full Time, Non-Exempt
Job Summary
The Ramp Supervisor will be leading, directing, and coordinating the efforts of ground, line, and cabin service personnel and the timely delivery of all services for airlines as contracted. The Ramp supervisor will take accountability for safety, operation standards, policy implementation, client relations, and financial performance for the ramp operations.
Job Responsibilities- Establishing shift assignments for both fulltime and part-time employees;
- Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
- Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
- Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
- Responsible for equipment and ensuring its safe and efficient operating status;
- Conferring with other supervisors and managers to coordinate activities with other departments;
- Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
- Ability to comply with attendance/tardiness standards.
- Able to perform under pressure and within fixed time constraints
- Ensures necessary ground equipment is available in the ramp area and bag room for upcoming flights
- Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
- Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
- Ensure crews are being briefed before flights on positions to take and how flight will work
- Other duties as assigned
- Must possess computer experience (6 months) and knowledge of Microsoft Word and Excel
- Ability to navigate electronic devices (computers, fax machines, printers, timeclock, etc).
- A proven track record in supervising a business unit.
- Experience in operational planning and resource allocation.
- Working knowledge of GSE maintenance issues.
- Experience and understanding of commercial issues in aviation.
- Must have a High School diploma, GED
- Must be at least 18 years of age
- Capable of processing information in a timely manner
- Must have and maintain a Valid Driver's License
- Able to proficiently speak, read, and write in English
- Basic computer literacy
- Previous ramp or airline experience
- Must successfully complete all training requirements and maintain certifications throughout employment
- Must clear an FBI fingerprint background check
- Must be physically fit to perform duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
- Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
- Must be physically fit to perform the duties of the job
- Willing to work outside in all types of weather conditions with exposure to loud noises
- Must be able and flexible to work variable shifts, weekends, and holiday-specific shifts to be determined
- Must be able to work extended hours on short notice during non-routine operations
- 16 Days Ago
Clinical Supervisor (BCBA)
- Center for Learning and Autism Support Services...
-
San Francisco, CA
FULL_TIME
- Clinical Supervisor (BCBA) Compensation: Pay rate is $48 min to $60 max per hour. CLASS will reimburse Live Scan cost within 30 days of hire. CLASS will pay 3 hours of rate 2 compensation for completi...
- 1 Month Ago
Technical Customer Support Engineer
- Parade
-
San Francisco, CA
FULL_TIME
- Technical Customer Support Engineer Parade is revolutionizing the logistics space by tackling its most pressing problems. We use advanced automation, AI, and machine learning to make freight more effi...
- 9 Days Ago
Technical Support Engineer - US
- Nozomi Networks
-
San Francisco, CA
FULL_TIME
- As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring ...
- 13 Days Ago
Technical Support Engineer, Security
- Meter
-
San Francisco, CA
FULL_TIME
- Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and op...
- 13 Days Ago
Technical Support Engineer, Wireless
- Meter
-
San Francisco, CA
FULL_TIME
- Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and op...
- 13 Days Ago
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0 Technical Support Supervisor jobs found in San Francisco, CA area
Desktop Support Technician
- Hiring Now!
-
South San Francisco, CA
- Work is Sweet!'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in ...
- 4/18/2024 12:00:00 AM
Information Technology System Specialist
- Yu Ming Charter School
-
Oakland, CA
- System Specialist Yu Ming Charter School seeks dynamic, innovative, and experienced educators to join our team, committe...
- 4/17/2024 12:00:00 AM
System Engineer -Japanese Bilingual
- A-Staffing Inc.
-
San Francisco, CA
- About the job System Engineer -Japanese Bilingual Job Description: PC, Server and Azure support for the customers Assist...
- 4/17/2024 12:00:00 AM
Audio-Visual Project Manager
- David Carroll Associates, Inc.
-
Richmond, CA
- Job Description Job Description We are seeking a Project Manager to join our team! You will be responsible for the manag...
- 4/16/2024 12:00:00 AM
Information Technology System Specialist
- Yu Ming Charter School
-
Oakland, CA
- System Specialist Yu Ming Charter School seeks dynamic, innovative, and experienced educators to join our team, committe...
- 4/16/2024 12:00:00 AM
Radiology Support Associate II, Radiology Diagnostic, Full Time, Day/Eve
- Marin General Hospital
-
Greenbrae, CA
- ABOUT MARINHEALTH a UCSF Affiliate Come and be a part of our healing team at the award-winning MarinHealth! Ranked in th...
- 4/15/2024 12:00:00 AM
Java developer- (Java, Spring, Kafka) - Hybrid - CA
- Syntricate Technologies Inc
-
Sunnyvale, CA
- Java developer- (Java, Spring, Kafka) - Hybrid - CA Additional details: Position is based out of Sunnyvale and it is man...
- 4/15/2024 12:00:00 AM
Java developer- (Java, Spring, Kafka) - Hybrid - Sunnyvale, CA
- Syntricate Technologies Inc
-
Sunnyvale, CA
- Java developer- (Java, Spring, Kafka) - Hybrid Additional details: Position is based out of Sunnyvale and it is mandator...
- 4/15/2024 12:00:00 AM
About San Francisco, California
San Francisco is located on the West Coast of the United States at the north end of the San Francisco Peninsula and includes significant stretches of the Pacific Ocean and San Francisco Bay within its boundaries. Several picturesque islands—Alcatraz, Treasure Island and the adjacent Yerba Buena Island, and small portions of Alameda Island, Red Rock Island, and Angel Island—are part of the city. Also included are the uninhabited Farallon Islands, 27 miles (43 km) offshore in the Pacific Ocean. The mainland within the city limits roughly forms a "seven-by-seven-mile square", a common local collo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$84,750 to $118,007
San Francisco, California area prices
were up 4.5% from a year ago
were up 4.5% from a year ago
What does a Technical Support Supervisor do?
Technical Support Supervisor in Longview, TX
Support Supervisors and provide detailed technical knowledge as required.
December 15, 2019
Technical Support Supervisor in Albany, GA
Thanks for applying for the position of Technical Support Supervisor with AbleForce through Dice.
February 17, 2020
Technical Support Supervisor in High Point, NC
The Plumbing Technical Support Supervisor will work with the Warehouse Manager to maintain proper levels of inventory for the service department.
January 13, 2020