Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
SUMMARY:
The Accounts Payable Supervisor reports to the Senior Manager, Accounts Payable. This person is responsible for overseeing and organizing one of the Accounts Payable Teams while maintaining accuracy and timeliness within the Accounts Payable Department. This position also partners with all departments and locations to meet their payable needs.
ESSENTIAL FUNCTIONS:
QUALIFICATIONS AND EXPERIENCE:
EDUCATION:
Bachelors degree and 3 years of leadership experience
0 Technical Support Supervisor jobs found in Tampa, FL area