Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
PRODUCTION SUPERVISOR
Location Wichita Falls, TX
Job Posting No 111767 you outsidebar) to the bottom of the pageand click on the "Apply for thisposition" button.
Start Date ASAP
Contract Sheppard Aircraft Maintenance
Salary Range DOE
Posting Date 04 / 05 / 2024
Union No
FLSA Status Exempt
Shift Work Odd Work Week FT / PT Full-time
Relocation No
Travel PossibleM1 is looking for a Production Supervisor : Duties and Responsibilities* Assists the Branch Manager in the successful execution of all maintenance activities in either the T6, T38, or EquipmentMaintenance Branches of the Sheppard Aircraft Maintenance Program IAW the Performance Work Statement.
Additional Requirements :
M1 Support Services, a woman-owned, disabled veteran, business headquartered in Denton, Texas provides a variety of professional, technical, andmaintenance services to the Department of Defense and government agencies.
M1 Support Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color,religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
M1 Support Services offers a comprehensive benefits package including several options for Medical, Dental, Vision, Life and Dependent Life, AD&D,Short-and Long-term Disability.
We also offer Flexible Spending Accounts for qualified health and dependent care expenses, as well as a freeEmployee Assistance Program.
Last updated : 2024-04-23
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