Technical Trainer jobs in Ogden, UT

Technical Trainer creates and conducts technical training programs. Determines training objectives. Being a Technical Trainer writes training programs, including outline, text, handouts, and tests, and designs laboratory exercises. Lectures on the safety, installation, programming, maintenance, and repair of software, machinery, and equipment. Additionally, Technical Trainer administers written and practical exams and writes performance reports to evaluate trainees' performance. Requires a bachelor's degree. Typically reports to a manager. The Technical Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Technical Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Trainer
  • Vivint
  • Logan, UT FULL_TIME
  • Job Description

    Our mission is to redefine the home experience with tech and services to create a smarter, greener, safer home that saves our customers money every month.

    Summary :

    In the Customer Care Trainer role, you will maintain and update current in-house training programs and delivers training to existing and new hire employees supported by documented training materials.

    Primary Responsibilities :

    • Formulates customized training around the tasks / skills of positions within Vivint's Contact Centers for new employees
    • Delivers training via Microsoft Teams to remote employees.
    • Delivers advanced trainings from a remote setting for the development and promotion of specialists on the floor
    • Performs quality assessments and makes recommendations for continued developmental training based on those assessments
    • Presents content and changes to training objectives to business partners to align on value and initiatives on the call floor
    • Take four hours of phone calls each month (preferably in front of your training classes)
    • Complete peer observations once a quarter
    • Complete self-evaluation once a quarter
    • Must be able to train morning classes starting as early as 8 : 00am MST (Mountain Standard Time) and evening classes starting between noon and 3 : 00pm MST, full time, year round
    • At regular intervals, rotate into the role of a Performance Specialist to stay current on all floor updates and practices

    Required Skills :

    • Experience in using Microsoft office software includes Microsoft Office Word, PowerPoint, Outlook, and Excel.
    • Knowledge of various learner and communication styles
    • Ability to form, lead, and facilitate integrated teams and individuals
    • Possesses skills in developing a performance-based work environment with high performing individuals
    • Exhibits high degree of flexibility in adapting to a rapidly changing environment
    • Strong organizational, analytical, prioritizing and business planning skills including project management
    • Excellent written and verbal communication skills to many and varied department and management levels
    • Advanced interpersonal skills to effectively work with many diverse learners, build, and maintain healthy relationships with business leaders
    • Ability to manage multiple tasks and responsibilities, monitoring sales objectives and results
    • Demonstrated written and oral communication skills
    • Ability to facilitate / deliver instructor-led training in person and via virtual platforms
    • Knowledge and understanding of contact center systems and operations

    Required Education / Experience :

    • Advanced sales experience preferred
    • 1-2 years call center experience, preferably specific to a sales department role
    • Leadership experience encouraged
    • Proven sales record in training or similar role preferred

    Learn about the Vivint Culture and why it is a great place to grow your career!

    Here are some highlighted rewards you should ask us about :

    • Free daily lunch and drinks on site
    • Paid holidays and flexible paid time away
    • Employee / Friends / Family Discounts
    • Onsite health clinic, gym, gaming tables
    • Medical / dental / vision / life coverage & 24 / 7 Medical Hotline
    • 401(k) Employer Match
    • Employee Resource Groups

    WORKING CONDITIONS :

    This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

    SAFETY :

    Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment.

    Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public.

    Employees must adhere to all written and verbal instructions, promptly report, and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

    If you are an active Vivint employee, please apply through Workday by searching "Find Jobs ".

    PDN-9b043c19-0778-406e-9393-47ad7da57fb0

    Last updated : 2024-02-23

  • 1 Month Ago

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Aircraft Integrator
  • Viranim Technical Solutions
  • Hill, UT FULL_TIME
  • Job Description: Complete tasks and deliverables required for integration, testing, support, and fielding of OFPs and Avionics Modifications. Provide F-16 aircraft integrated logistics engineering ser...
  • 19 Days Ago

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Continuing Education (CE) Instructor
  • Bridgerland Technical College
  • Logan, UT OTHER
  • Qualifications Minimally one year of experience within the given area of emphasis. Proficiency in the use of the content area as it relates to curriculum and delivery of course content. High school di...
  • 21 Days Ago

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Service Technician 3
  • Moseley Technical Services
  • Layton, UT FULL_TIME
  • Check out this new opportunity! Service Technician 3 Layton, UT Contract Position We have partnered with the world's most renowned Aerospace company since our company was founded 28 years ago. From de...
  • 21 Days Ago

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Plumbing instructor
  • Ogden-Weber Technical College
  • Ogden, UT FULL_TIME
  • Salary : $27.40 - $34.28 HourlyLocation : Ogden, UTJob Type : Part-Time Hourly ExemptJob Number : 202400219Division : Instructional ServicesDepartment : ApprenticeshipOpening Date : 02 / 27 / 2024Clos...
  • 21 Days Ago

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Production/Inventory Coordinator B
  • Moseley Technical Services
  • Layton, UT FULL_TIME
  • Check out this new opportunity! Production / Inventory Coordinator B Layton, UT Contract Position We have partnered with the world's most renowned Aerospace company since our company was founded 28 ye...
  • 22 Days Ago

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0 Technical Trainer jobs found in Ogden, UT area

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Solutions Engineering Director
  • Verkada
  • Salt Lake City, UT
  • Who We Are Verkada is the largest cloud-based B2B physical security platform company in the world. Only Verkada offers s...
  • 3/28/2024 12:00:00 AM

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Metallurgic Process Engineering Manager
  • Your Talent Source
  • Ogden, UT
  • Job Description Job Description Forging Process Engineering Manager Our client is looking for a Forging &/or Metal Extru...
  • 3/27/2024 12:00:00 AM

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Senior Developer
  • Leidos
  • Ogden, UT
  • Description The Digital Modernization Sector has a career opportunity for a ServiceNow Developer supporting the Global S...
  • 3/26/2024 12:00:00 AM

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Sr. Technical Trainer (US Remote)
  • Confluent
  • Salt Lake City, UT
  • Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever fou...
  • 3/26/2024 12:00:00 AM

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Technical Writer
  • Leidos
  • Ogden, UT
  • Description The Digital Modernization Sector has a career opportunity for a ServiceNow Developer supporting the Global S...
  • 3/26/2024 12:00:00 AM

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Production Supervisor 2nd Shift
  • Precision Castparts Corp
  • Ogden, UT
  • Country 1 United States of America State / County 1 Utah City 1 Ogden Division 1 Structurals Company 1 Ogden Function 1 ...
  • 3/26/2024 12:00:00 AM

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Call Center Service Representative - 100% Work from home (12:30 pm-9:00 pm) - Ogden, Utah - April 10, 2024
  • Zions Bancorporation
  • Ogden, UT
  • It's Always a Great Day at Zions Bancorporation! We are transforming what it means to work for a financial institution. ...
  • 3/25/2024 12:00:00 AM

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Airplane Pilot
  • Department Of Agriculture
  • Ogden, UT
  • Summary THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. This type of announcement provides the USDA Forest Service with a readi...
  • 3/24/2024 12:00:00 AM

Ogden /ˈɒɡdən/ is a city and the county seat of Weber County, Utah, United States, approximately 10 miles (16 km) east of the Great Salt Lake and 40 miles (64 km) north of Salt Lake City. The population was 84,316 in 2014, according to the US Census Bureau, making it Utah's 7th largest city. The city served as a major railway hub through much of its history, and still handles a great deal of freight rail traffic which makes it a convenient location for manufacturing and commerce. Ogden is also known for its many historic buildings, proximity to the Wasatch Mountains, and as the location of Web...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Trainer jobs
$66,752 to $85,377
Ogden, Utah area prices
were up 2.3% from a year ago

Technical Trainer in Ogden, UT
Technical trainers can be hired as freelancers for a particular training program or as permanent employees that will have a say in shaping your training culture and strategy.
December 22, 2019
Technical Trainer in Reno, NV
The trainer is expected to offer suggestions and new ideas to improve the quality and effectiveness of training classes.
February 09, 2020
Technical Trainer in Providence, RI
We offer a fun-loving, technical-centric and innovative environment for our staff to learn and grow.
January 30, 2020