Technical Trainer, Sr. jobs in Knoxville, TN

Join the team at BHS Corrugated North America, a leading provider of cutting-edge solutions in the corrugated industry. With a commitment to innovation and excellence, we deliver top-tier equipment and services to optimize productivity and efficiency for our clients across North America.

We are currently seeking a driven and experienced Technical Trainer to join our team at BHS Corrugated North America. As a Technical Trainer, you will play a pivotal role in traveling extensively to train operating and maintenance staff on the proper operation, maintenance, and troubleshooting of BHS Corrugated equipment. This position requires a strong focus on fostering customer relations, ensuring exceptional service delivery, and maximizing customer satisfaction.

Responsibilities:

• Conduct comprehensive training sessions for customers and BHS Corrugated North America staff on equipment maintenance, operation, and troubleshooting protocols.
• Develop and implement customized training plans and materials tailored to meet the specific needs of our customers, including formal classroom sessions, hands-on training, and informal knowledge sharing.
• Offer expert technical advice and support to customers, ensuring optimal equipment functionality and process efficiency.
• Prepare detailed reports on training outcomes, including assessments, interviews, and recommendations for ongoing improvement.
• Foster open communication and knowledge exchange with internal teams, including sales, project planning, service, manufacturing, assembly, and development departments.
• Drive sales of training courses to enhance customer satisfaction and drive productivity.
• Perform additional duties as assigned to support the overall goals of the organization.

Requirements:

• Associate's degree in engineering sciences preferred, or equivalent experience in the corrugated industry.
• Exceptional communication and interpersonal skills, with the ability to effectively engage with individuals at all levels of the organization.
• Dynamic and outgoing personality with a passion for public speaking and adult education.
• Strong analytical skills and a natural curiosity to understand the functionality of new machinery.
• Previous experience in a maintenance role within the corrugated industry is advantageous.
• Willingness to travel extensively throughout North America, with occasional travel to Europe.
• Valid driver's license and passport are mandatory.
• Proficiency in Microsoft Office applications, including PowerPoint, Excel, and Word.
• Physical capability to perform manual tasks and work in various environmental conditions.

Benefits:

• Competitive salary package with performance-based incentives.
• Comprehensive benefits package including medical, dental, and vision coverage.
• Opportunities for professional development and career advancement within a dynamic industry.
• Travel allowances and perks for work-related travel.
• Collaborative and inclusive work environment that encourages innovation and excellence.

How to Apply: If you are passionate about technical training and customer support within the corrugated industry, we invite you to apply by submitting your resume and a cover letter detailing your qualifications and experience. Please click on link in ad or send your application to aparks@bhs-world.com We eagerly anticipate welcoming you to the BHS Corrugated North America team!

BHS Corrugated North America is proud to be an equal opportunity employer committed to fostering diversity and inclusion in the workplace.