Technical Trainer, Sr. jobs in Long Beach, CA

Technical Trainer, Sr. creates and conducts technical training programs. Determines training objectives. Being a Technical Trainer, Sr. writes training programs, including outline, text, handouts, and tests, and designs laboratory exercises. Lectures on the safety, installation, programming, maintenance, and repair of software, machinery, and equipment. Additionally, Technical Trainer, Sr. administers written and practical exams and writes performance reports to evaluate trainees' performance. Requires a bachelor's degree. Typically reports to an manager. The Technical Trainer, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Technical Trainer, Sr. typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)

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Technical Trainer
  • Honda
  • Torrance, CA FULL_TIME
  • Job Purpose
    AHM’s Customer Relations actively support Honda’s mission of Lifetime Owner Loyalty by providing best-in-class customer assistance in a variety of modalities (phone, email, text, social media, Artificial Intelligence, etc.)
    This role is responsible for the facilitation of Customer Relations specific to curriculum and training supporting our vision of Customer First. This role will work closely with project teams on new model, product, and campaign launches from development, launch to market release. This role will identify, document & build work flows to develop business processes, align, and question outcome to better support our customers, and review & report on market action items. Additionally, this role will assist with technical requests submitted by Customer Relations agents and management.
    This position works closely with Customer Relations Agents and stakeholders to train audience appropriate and department specific content, which may be delivered in several formats including e-learning, videos, business processes, PowerPoint, infographics, etc.
    Key Accountabilities
    • Deliver new model, product, campaign, and new hire training, conduct knowledge checks, skill checks and oversee live call handling.
    • Identify, document, and build work flows to develop business processes, align and question outcome to better support our customers and review & report on market action items for new model, product, and campaign launches.
    • Maintain Call Abandonment Rate
    • Maintain Speed to Answer
    • Maintain Overall Customer Satisfaction
    Qualifications, Experience, and Skills
    • Bachelor’s Degree or comparable job experience.
    • 1-3 years of training and curriculum development experience.
    • Full understanding of all phases of training development process and adult learning principles.
    • Experience in delivering in-person training programs preferred
    • Automotive technical knowledge
    • Demonstrated experience in overseeing end-to-end project delivery, including planning, execution, and post project evaluations
    • Experience working in a call center
    • Excellent communication and interpersonal abilities, enabling effective collaboration with internal and external stakeholders
    • Exceptional organizational skills and attention to detail to maintain accurate project documentation and reporting
    • Flexibility to adapt to changing project requirements and a commitment to maintaining a high standard of quality in project deliverables
    • Knowledge of Honda operations
    Working Conditions
    • Onsite
    Benefits and Total Rewards
    What differentiates Honda and makes us an employer of choice?
    Total Rewards:
    • Competitive base salary
      • Pay will be based on several variables that include, but not limited to geographic location, work experience, education, etc.
    • Annual Bonus
    • Industry-leading Benefit Plans (Medical, Dental, Vision)
    • Paid time off, including vacation, paid holidays, sick time, and personal days
    • 401K Plan with company match additional contribution
    Career Growth:
    • Advancement opportunities
    • Career mobility
    • Education reimbursement for continued learning
    • Training and Development programs
    Additional Offerings:
    • Wellbeing program
    • Community service and engagement programs
    • Product programs
    • Free drinks onsite
    Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
  • Just Posted

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Japanese Bilingual Sr. Audit Associate
  • Advantage Technical
  • Torrance, CA FULL_TIME
  • Position: Japanese Bilingual Senior Audit Associate Location: Torrance, CA (Remote or Hybrid ) Industry: CPA Firm OVERVIEW: The Japanese Bilingual Senior Audit Associate responsible for day-to-day act...
  • 19 Days Ago

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Sr. Plumbing Engnineer
  • PEAK Technical Staffing USA
  • Long Beach, CA FULL_TIME
  • Healthcare Long Beach or Irvine location Senior-level Plumbing Engineer who has 10 to 15 years of experience in the design of Plumbing systems for new buildings and renovations within the Healthcare m...
  • 1 Month Ago

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Sr. Technical Support Administrator
  • OSI Systems, Inc
  • Torrance, CA OTHER
  • OverviewS2 Global, an OSI Systems Company is seeking a Sr Technical Support Administrator to work in its Torrance, CA location. S2 Global is the leading provider of turnkey, state-of-the-art screening...
  • 1 Day Ago

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SR Technical IT PM - Consumer Apps
  • Apex Systems
  • Torrance, CA FULL_TIME
  • Job DetailsJob#: 2022082 Job Description: Apex Systems has an immediate need for a Sr. Project Manager to support a Fortune 500 client based in Torrance, CA. A hybrid work schedule is expected so idea...
  • 11 Days Ago

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Sr Technical Program Manager, Technology Development
  • Relativity Space
  • Long Beach, CA FULL_TIME
  • Company Overview: At Relativity Space, we have two audacious goals: to build the next great commercial launch company with Terran R and to become America's leading force in additive manufacturing inno...
  • 1 Month Ago

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0 Technical Trainer, Sr. jobs found in Long Beach, CA area

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Applied Welding Instructor
  • WyoTech
  • Los Angeles, CA
  • Job Description Job Description This position is located in Laramie, WY and will require candidates that have been offer...
  • 4/19/2024 12:00:00 AM

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Electrical Engineer - PV
  • Sungrow Power Supply Co., Ltd.
  • Irvine, CA
  • The Company: Sungrow is a global leader in technology, research and development specializing in PV inverter system solut...
  • 4/19/2024 12:00:00 AM

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Mainframe z/OS Systems Programmer - REMOTE
  • Net2source Inc.
  • Los Angeles, CA
  • Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our a...
  • 4/19/2024 12:00:00 AM

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Salesforce Certified Developer
  • Capgemini Government Solutions
  • Los Angeles, CA
  • Capgemini Government Solutions (CGS) LLC is seeking Salesforce Certified Developer to join our team to support our gover...
  • 4/19/2024 12:00:00 AM

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Field Engineer Trainer (Bilingual)
  • Pave Talent
  • Cypress, CA
  • About the Role: We are looking for a highly motivated and technically skilled Field Engineer Training Specialist (Biling...
  • 4/18/2024 12:00:00 AM

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Training Specialist (Bilingual)
  • Pave Talent
  • Cypress, CA
  • About the Role: We are looking for a highly motivated and technically skilled Training Specialist (Bilingual) to join ou...
  • 4/16/2024 12:00:00 AM

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Field Engineer Trainer (Bilingual)
  • Pave Talent
  • Cypress, CA
  • About the Role: We are looking for a highly motivated and technically skilled Field Engineer Training Specialist (Biling...
  • 4/15/2024 12:00:00 AM

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Training Specialist (Bilingual)
  • Pave Talent
  • Cypress, CA
  • About the Role: We are looking for a highly motivated and technically skilled Training Specialist (Bilingual) to join ou...
  • 4/15/2024 12:00:00 AM

Long Beach is a city on the Pacific Coast of the United States, within the Los Angeles metropolitan area of Southern California. As of 2010, its population was 462,257. It is the 39th most populous city in the United States and the 7th most populous in California. Long Beach is the second-largest city in the Los Angeles metropolitan area and the third largest in Southern California behind Los Angeles and San Diego. Long Beach is a charter city. The Port of Long Beach is the second busiest container port in the United States and is among the world's largest shipping ports. The city also maintai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Trainer, Sr. jobs
$97,709 to $123,954
Long Beach, California area prices
were up 3.2% from a year ago