Technical Trainer, Sr. jobs in Macon, GA

At Blue Bird (BLBD), we come to work every day with one common goal:  to design, build, sell and service North America’s finest school bus. That's what we do - no distractions, no competing priorities. Since 1927, we have focused on listening to our customers, embracing their needs, and delivering innovations that lead the market.  Today, we are a billion-dollar school bus manufacturer headquartered in Macon, Georgia with manufacturing facilities located just over an hour south of Atlanta, in Fort Valley, Georgia. 

We are pleased to share that we have a career opportunity for a Technical Trainer and Developer as a member of the Blue Bird Technical Publications & Training Team.  It’s an exciting time in the world of alternative fuels and the United States has unprecedented access to federal funding opportunities for alternative fuels, electric vehicles, and energy efficient technologies.

JOB SUMMARY:

Reporting to the Manager, Technical Publications & Training, this role is responsible for designing and delivering technical training programs to automotive professionals, ensuring they are equipped with the latest industry knowledge and skills.  The ideal candidate will have extensive technical experience and expertise in the school bus or heavy-duty truck space

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and deliver Instructor’s Guides, Workbooks, Presentations, post training resources and all other required materials for dealers on automotive systems, technologies, and best practices
• Stay abreast of engineering designs and common field service ticket submissions and incorporate new knowledge into training curricula
• Collaborate with Field Service Engineering to ensure training content accuracy and relevance by assisting with performing diagnostics and repair of buses prior to delivery
• Assess training effectiveness and modify programs based on feedback and performance metrics
• Provide technical support and mentorship to trainees during and after program completion
• Create surveys for use in needs analyses
• Reports all metrics from technical training events
• Perform other relate duties as assigned

 KNOWLEDGE, SKILLS AND ABILITIES:

• Proven experience as a Technical Trainer, preferably within the automotive industry
• Tediously technical mindset with a desire to learn more about the Blue Bird product
• Exceptional communicator with the ability to articulate procedures and ideas verbally and in writing
• Self-starter with the ability to notice gaps in efficiency and adjust accordingly
• Proficiency in instructional design, training software, and Microsoft Office.

EDUCATION AND EXPEREINCE:

• Associates’ degree with
  • 3 years’ technical experience as automotive technician – dealer or OEM preferred
  • 2 years technical training experience OR
• High School Diploma with a minimum of 7 or more years of relevant experience
  • 5 years’ technical experience as automotive technician – dealer or OEM preferred
  • 2 years technical training experience

Blue Bird’s winning culture is fueled by our ability to respect, encourage, celebrate and embrace the unique perspectives of all of our employees.  We are proud to be an Equal Opportunity and Affirmative Action employer who is committed to providing all of our employees with a work environment free of discrimination or harassment.  We base our employment decisions on business needs, job requirements and individual qualifications, without regard to race, color, national, social or ethnic origin, religion, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.