Technical Trainer, Sr. jobs in Ventura, CA
Technical Trainer, Sr. creates and conducts technical training programs. Determines training objectives. Being a Technical Trainer, Sr. writes training programs, including outline, text, handouts, and tests, and designs laboratory exercises. Lectures on the safety, installation, programming, maintenance, and repair of software, machinery, and equipment. Additionally, Technical Trainer, Sr. administers written and practical exams and writes performance reports to evaluate trainees' performance. Requires a bachelor's degree. Typically reports to an manager. The Technical Trainer, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Technical Trainer, Sr. typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)
Recently Added Technical Trainer, Sr. jobs
Sr Associate Technical Services Remote (JP9778)
- 3 Key Consulting
-
Thousand Oaks, CA
FULL_TIME
-
Job Title: Sr Associate Technical Services Remote (JP9778)
Location: Thousand Oaks, CA
Employment Type: Contract
Duration: 4 months with likely extensions
Job posting date: 2/16/2022
Note: Remote opportunity- preference is someone in Thousand Oaks, CA
3 Key Consulting is hiring a Sr Associate Technical Services for a consulting engagement with our direct client, a leading global bio-pharmaceutical company.
Job Summary:- Client is seeking at Digital, Technology, and Innovation (DTI) Support–End User Support to join the client Digita, Technology and Innovation (DTI), working in the Collaboration Team within Digital Workplace Experience (DWX) supporting Collaboration applications. In this key role, you will work with the team responsible for deploying and supporting Webex, MIRO, Office 365 and other related technologies and will be responsible for driving and supporting adoption of the collaboration and social capabilities.
- The incumbent plays a key role to delivering on DTI initiatives and is passionate about technology, an internal evangelist/champion that promotes these technologies.
- They will establish and maintain a positive business relationship with users and other stakeholders of the service and will participate in and/or facilitate cross-functional team meetings to discuss and drive the use of the services and help drive the identification and application of new collaboration tools at the client through continuous improvement, communication and education efforts.
- The team consists of cross-disciplinary DTI professionals who understand how to deliver services that span both infrastructure and applications.
Key Activities for the IS Advanced Support team member include: - Basic networking skills (understands basic concepts of network and host addressing such as subnet masks, well known ports, MAC addressing, DNS, etc.)
- Windows 10 proficiency
- Microsoft Office 365 proficiency
- Intermediate SharePoint skills and ability to troubleshoot user access problems (e.g., browser cache clearing)
- Understanding of Active Directory concepts, both local and cloud-based (Azure AD)
- Able to troubleshoot authentication and authorization issues, such as account lockout, account expiration, MFA, etc.
- Knows fundamentals of end-user encryption, particularly BitLocker
- Working knowledge of security basics, such as responding to end-user alerts from anti-virus software or other security software (Windows Defender, Webroot, etc.).
- Installation of Windows Update patches on user workstations
- Solid understanding of end-user hardware setup (docking stations, USB ports, monitors)
- Able to independently handle all printer and printer issues (low/no toner, printer connectivity, double-sided printing, scanner functions, etc.)
- Strong interpersonal and communication skills
Basic Qualifications: - Master’s degree OR
- Bachelor’s degree and 2 years of Information Systems experience OR
- Associate’s degree and 6 years of Information Systems experience OR
- High school diploma / GED and 8 years of Information Systems experience
Preferred Qualifications - bachelor’s degree in Computer Science, Information Systems, Engineering, or Life Sciences
- 4 years of formal technical support, help desk or customer success management experience for a technology company
- Technical background and in depth, hands-on delivery experience with the following technologies:
• Collaboration Tools (Office 365, Box, One Drive, MS Teams, etc.)
• Messaging tools
• SharePoint
• Skype
• Audio-Video conferencing technology
• Devices – mobile, PC, Macs
• Experience with managing projects using Scrum and Agile methodologies
• Superb communication, interpersonal skills, and writing skills with ability to understand customer needs
• Enthusiastic about technology with validated technical capability
• Passionate about customer service and how it can transform businesses
• Ability to multitask with ease
Top Must have Skill Sets:- Great customer service
- Basic IT Technical skills
- Works well with others or in a team
Day-To-Day Responsibilities:- Help clients learn to build and manage collaboration solutions, including providing technical “how to,” best practices, and local governance
- Follows escalation procedures when appropriate to resolve processing problems and user problems in a timely manner and meet service levels and other standards for
- offer recommendations and guidance on how to construct complex solutions.
- Monitors, troubleshoot, and remediate Information Technology applications, systems and hardware for support related issues
- Provide technical and non-technical customer focused IT support, develop and maintain relationships within the business, at all levels
- Evaluate new technology products based on testing metrics and methodology and recommend new technologies that will be helpful to the executive and support staff.
- Independently resolve complex, break-fix issues; solve user problems at the desktop or provides phone support to diagnosis remote customer issues.
- Identify and solve complex system issues with PCs, Macs and mobile devices.
- Serve as a point of contact for all incidents, assuring timely attention and resolution is provided.
- Acts as a main contact for projects involving technical rollouts, office moves, hardware/software upgrades.
- Participate in training programs designed to educate end users about basic and specialized applications with the ability to explain complex issues in an easy-to-understand manner.
- Works in a virtual global team environment to provide seamless experiences for traveling executives by collaborating with clients to determine and understand business requirements.
- Perform in depth analysis and provide suggestions based on the business requests.
- Interact with senior leaders and own issues to completion.
- Interactions with the client’s Information Security, Identity and Access Management, Records and Information Management teams to ensure solutions are scalable, secure, and optimized to protect client’s information
Employee Value Proposition:
Be a part of a team that is results driven while providing exceptional customer service.
Red Flags:
Does not like to work with groups/teams
Does not answer phone calls or engage with customers
Not resourceful
Interview Process:
one interview via Webex meeting
We invite qualified candidates to send your resume to resumes@3keyconsulting.com. If you decide that you’re not interested in pursuing this position, please feel free to look at other positions on our website www.3keyconsulting.com. You are welcome to also share this posting with anyone you think might be interested in applying for this role.
- 18 Days Ago
Unarmed Security Officer
- SR Global Security
-
Ventura, CA
FULL_TIME
- Job Description Job Description Are you looking for a challenging and rewarding career in the field of security? Do you have a strong sense of responsibility and a passion for maintaining the safety a...
- 1 Month Ago
I.S. Technical Systems Analyst (Digital Workplace), Sr. Associate (JP9771)
- 3 Key Consulting
-
Thousand Oaks, CA
FULL_TIME
- Job Title: I.S. Technical Systems Analyst (Digital Workplace), Sr. Associate (JP9771) Location: Thousand Oaks, CA. Employment Type: Contract Business Unit: IMA, Run Management and Optimization Duratio...
- 18 Days Ago
Trainer
- WINGMAN PARTNERS INC
-
Simi Valley, CA
OTHER
- Job Details Job Location: Simi Valley - Simi Valley, CA Position Type: Part Time Education Level: Not Specified Salary Range: $16.00 - $20.00 Hourly Job Shift: Any Job Category: Training DescriptionPO...
- Just Posted
Trainer
- PF BASELINE FITNESS
-
Oxnard, CA
OTHER
- Job Details Job Location: Oxnard (OX) - Oxnard, CA Position Type: Full-Time/Part-Time Salary Range: $15.50 Hourly Job Category: Customer Service Job Summary The Trainer will be responsible for running...
- Just Posted
Trainer
- Planet Fitness - Baseline Fitness
-
Ventura, CA
OTHER
- Job Details Job Location: Ventura (VEN) - Ventura, CA Position Type: Full Time Salary Range: $16.50 - $18.50 Hourly Job Category: Customer Service DescriptionJob Summary The Trainer will be responsibl...
- 25 Days Ago
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0 Technical Trainer, Sr. jobs found in Ventura, CA area
Staff Software Engineer, Back End
- BlackLine
-
Woodland Hills, CA
- Make Your Mark:: As a Staff Software Engineer, you will play a crucial role in building the next generation of BlackLine...
- 4/24/2024 12:00:00 AM
Senior Instructional Designer
- DataMasters
-
Port Hueneme, CA
- Long-Term Contract opportunity for a Senior Instructional Designer Must be US CITIZEN Must work ONSITE in SOUTHERN CALIF...
- 4/24/2024 12:00:00 AM
Sr. Software Engineer (Leasing)
- AppFolio, Inc.
-
Santa Barbara, CA
- Description AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listen...
- 4/23/2024 12:00:00 AM
Adult Ed - ESL Instructor 23-24SY
- Ventura Unified School District
-
Ventura, CA
- About the Employer For the future of every student Ventura Unified has long enjoyed a legacy as an outstanding place to ...
- 4/23/2024 12:00:00 AM
Personal Care Aide Instructor [professional Expert - Hourly (adult School)]
- California Department of Education
-
Oxnard, CA
- Requirements / Qualifications APPLICATION PROCEDURES All qualified applicants must submit an EDJOIN certificated applica...
- 4/22/2024 12:00:00 AM
VP, CIO
- AppFolio, Inc.
-
Santa Barbara, CA
- Description Hi, We're AppFolio We're innovators, changemakers, and collaborators. We're more than just a software compan...
- 4/21/2024 12:00:00 AM
PETCT Technologist
- Akumin
-
Thousand Oaks, CA
- Our **PET/CT technologists** use exceptional communication skills to connect with patients, explain the procedure and pu...
- 4/20/2024 12:00:00 AM
Sr. Business Systems Analyst
- AppFolio, Inc.
-
Santa Barbara, CA
- Description Hi, We're AppFolio We're innovators, changemakers, and collaborators. We're more than just a software compan...
- 4/20/2024 12:00:00 AM
About Ventura, California
Ventura is located northwest of Los Angeles on the California coast. The western portion of the city stretches north along the Ventura River and is characterized by a narrow valley with steeply sloped areas along both sides. The steep slopes of the Ventura foothills abut the northern portion of the community. Much of the eastern portion is on a relatively flat alluvial coastal plain lying along the western edge of the Oxnard Plain. The Santa Clara River forms the city's southerly boundary with the city limits reaching up to the beginning of the Santa Clara River Valley at the historic communit...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Trainer, Sr. jobs
$94,705 to $120,144
Ventura, California area prices
were up 2.5% from a year ago
were up 2.5% from a year ago