Technical Training Manager leads the design and delivery of technical training programs. Determines training objectives by conducting analysis of overall needs and specific skill or knowledge gaps. Being a Technical Training Manager manages the development of training programs and materials including outlines, text, handouts, hands on exercises, and training evaluations. Establishes processes to monitor results and collect feedback on training instructors to determine effectiveness and identify areas for improvement. Additionally, Technical Training Manager assesses and manages any contractors utilized to deliver specialized training. May manage IT, product, or equipment training depending on the industry and setting. Requires a bachelor's degree. Typically reports to an director. The Technical Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
As the Technical Training Manager for Service Technicians at Helios Service Partners, you will play a pivotal role in shaping and enhancing the technical skills of our service technicians. Your primary responsibility will be to analyze training needs, support Service Technicians in the field with technical guidance, and implement training programs to ensure that our team is equipped with the knowledge and expertise to excel in their roles.
WHAT YOU WILL DO:
WHAT SETS YOU APART:
WHY HELIOS:
Helios' compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $80,000 annually in our lowest geographic market up to $100,000 annually in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Helios compensation may also include annual bonus, commissions, equity, sign-on payments, as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
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