Technical Training Manager leads the design and delivery of technical training programs. Determines training objectives by conducting analysis of overall needs and specific skill or knowledge gaps. Being a Technical Training Manager manages the development of training programs and materials including outlines, text, handouts, hands on exercises, and training evaluations. Establishes processes to monitor results and collect feedback on training instructors to determine effectiveness and identify areas for improvement. Additionally, Technical Training Manager assesses and manages any contractors utilized to deliver specialized training. May manage IT, product, or equipment training depending on the industry and setting. Requires a bachelor's degree. Typically reports to an director. The Technical Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
General Hybrid Work Statement:
This opportunity is a hybrid opportunity allowing for flexibility between virtual and in-person work subject to the Authority’s telework policy.
Marketing Statement:
At Metro, we invest in staff to expand career pathways and develop the next generation of Metro leaders and technical skills experts. We aim to attract, develop, and retain top talent where individuals feel valued, supported, and proud of their contribution. We also have a longstanding commitment to diversity, equity, and inclusion.
The Technical Training and Development team is looking to hire a Manager of Technical Training to lead instructional staff and manage the technical training programs supporting the various departments in the Infrastructure organization at Metro. The ideal candidate would have experience in implementing adult-learning practices and instructional design methodologies, executing technical apprentice programs, and leading diverse and inclusive teams to achieve organizational goals.
Technical Training is one of five training verticals under Technical Training and Development, and it provides apprentice career pathways and skills training for Track and Structures, Facilities, Communications and Signaling, Power, Elevator and Escalator, and Supply Chain Management. This position collaborates with multiple levels of Metro leadership and leads a team of approximately 20 Training Supervisors and Instructors to create and implement comprehensive technical and professional development training programs to meet Metro’s operating and maintenance needs. This position is also accountable for the success of Technical Skills Programs, including the guidance of current apprentices as well as the process of recruiting and onboarding new apprentices to meet Metro’s needs.
If you are passionate, inspiring, authentic, and looking to work in a dynamic, fast-paced, and stimulating environment, come join us.
Education
Instructional Design, Maintenance, Engineering, or a related field
Experience
Certification/Licensure
Medical Group
Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.
The Manager, Technical Skills Training is responsible for the establishment, management, execution, and continuous improvement of technical skills training programs supporting Infrastructure organizations at WMATA. This includes but is not limited to training programs focused on Track and Structures, Facilities, Communications and Signaling, Power, Elevator and Escalator, and Supply Chain Management.This leader enforces WMATA’s rules, regulations, policies, and procedures, establishes and/or introduces innovative training standards/methods for new and existing Infrastructure employees to improve key performance indicators (KPIs) and workload measures to the standards of the assigned department
The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.
Evaluation Criteria
Consideration will be given to applicants whose resumes demonstrate the required education and experience.
Applicants should include all relevant education and work experience. Evaluation criteria may include one or more of the following:
Closing
WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law. This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview
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