Technical Writer jobs in Levittown, PA

1. Interview Mode: MS Teams

2. Knowledge, skills, education, and/or experience: Experience with policy writing and drafting; Proficiency in reading and distilling federal and state-level legislative policy for public audiences; Excellent written and oral communication skills, especially on virtual interfaces; Ability to coordinate and be accountable for multiple tasks simultaneously and independently; Ability to work in face-paced environment; Strong attention to detail; Enjoys collaborating with teams; Commitment to diversity, equity, and inclusion; Maturity, professionalism development; Capable of “managing up” to ensure deadlines are met; Excellent skills in Microsoft Office Suite (Excel, Word, and PowerPoint)

Bachelor’s degree in Technical Writing, English, Communications, Information Technology or a related field. Additional education and/or work experience in the areas of Public Policy, Education, Workforce Development, and/or Other Related Field

3. Mandatory skills/certification(s) Requirement: All of the above

4. Desired skills: All of the above

5. Job Duties 1. Collaborate with subject matter experts to capture and document standard operating procedures.

2. Write, clear, concise, and comprehensive Standard Operating Procedures that outline step-by-step procedures, roles, responsibilities, and key metrics.

3. Create, develop, and organize program manuals to ensure consistency, clarity, and compliance.

4. Document processes, workflows, and best practices to create user-friendly manuals and guides to facilitate training and knowledge transfer.

5. Develop program manuals and guides to accompany software applications and database management systems.

6. Assist with reviewing and updating existing documentation to reflect changes in processes, systems, or regulations.

7. Assist in the development of training materials and resources based on documented procedures and manuals.

8. Job responsibilities in Brief Policy, planning, and program support

Job Type: Contract

Pay: $31.00 - $36.00 per hour

Expected hours: 35 per week

Schedule:

• Monday to Friday

Experience:

• Microsoft Powerpoint: 1 year (Preferred)

Ability to Commute:

• Township of Hamilton, NJ 08619 (Required)

Ability to Relocate:

• Township of Hamilton, NJ 08619: Relocate before starting work (Required)

Work Location: In person