Technical Writer jobs in Springfield, MA

The Technical Operations Administrator for the Springfield Cyber Security Center of Excellence (CCE) at Union Station will be responsible for the technical administration and support of the center's critical and highly sensitive IT systems, including servers, switches, firewalls, LAN/WAN, computers, telephones, AV, classroom systems, and related technical infrastructure. This position works under the supervision of the Sr. Director/CISO and Cyber Range Manager to support the technical activities of the cyber center and SOC. The ideal candidate will have a strong background in IT systems including networking, system administration, endpoint deployment and management, and experience in managing technical business operations.

RESPONSIBILITIES:

• Manage the installation, configuration, and maintenance of servers, switches, firewalls, LAN/WAN, telephones, computers and other technical equipment used at the CCE.
• Troubleshoot technical issues and implement solutions in a timely manner.
• Monitor performance and security of firewalls, intrusion detection systems, and antivirus software.
• Support technical operations, classrooms, conferences, and other business development activities for the center.
• Develop and maintain documentation for cyber range, including system architecture diagrams, standard operating procedures, and troubleshooting guides.
• Stay up-to-date with emerging technologies and industry trends in cybersecurity, networking, and system administration.

SUPERVISORY RESPONSIBILITIES: No

• Associate's degree required in Information Systems, Computer Science, Cybersecurity, or related field. Bachelor's degree preferred.
• 3-5 years of experience in networking, system administration, or cybersecurity, including experience managing technical projects.
• Experience with deploying, managing and securing computers in a networked environment.
• Strong problem-solving skills and attention to detail.
• Ability to manage multiple priorities and projects simultaneously.
• Strong communication and interpersonal skills, with the ability to work effectively with a variety of stakeholders.
• Knowledge of standards and practices related to information security, including state and federal regulatory requirements related to HIPAA, FERPA, PCI, and risk management.
• Must be able to meet security standards for access to sensitive data or critical systems.

EQUIVALENCY STATEMENT:

Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Salary: $75,000 - $80,000 annually
Benefits: Yes, Full Time Position, 37.5 hours per week Monday - Friday.
Union: Non-Unit Professional (NUP)
Grant Funded: Yes
Closing Date: Open Until Filled

All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa.

INFORMATION AWARENESS SECURITY TRAINING:

Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.