Technical Writing Manager jobs in Portland, OR

Company Information

Triton Technical is an IT and Audio/Video integration firm that designs and deploys complex integrated systems for the private mega-yacht industry. We have a high energy, fast-paced, exciting, and collaborative environment and we are looking to add a qualified individual to our team.

Position Summary

The purpose of this position is to provide Project Support to complex projects that are completed around the world. Primary elements of this role:
• Project Support - Coordinate and update budget, logistics, and administrative related activities to support projects and their priorities. Projects require ongoing updating of status, scope, available resources to allow for project team members to make quality and timely decisions. Adherence to budgets, timelines and milestone deliverables is essential and this role directly supports these efforts.
• Client Satisfaction - Report generation and updating is a key success criterion of this role, using standard metrics and accounting principles helping to ensure stakeholders and clients can be provided with up to date and changes or possible changes to projects.
• Process and Procedure - Following and providing suggested enhancements to defined processes that drive resources, timelines, defined outcomes and services to be as effective as possible. This role is administrative at the core, though Triton expects all team members to participate in the process improvement process, ongoing learning, and discovering better.
This position is mostly administrative (60%) but also requires a project management background (20%) as well an accounting type of focus and function (20%). Aside from project support and the coordination/reporting on resources/budget/status, the ability to understand the technical solutions and integrations Triton provides, and how they are supported after they are implemented is critical to the success of this role.
Triton's Project Management team provides oversite and coordination of technology projects including client, scope, budget, resources, as well as schedule development and tracking for various mega yachts and organizations around the world. The person in this position will be a critical member of this team and a supporting resource to many others.

Essential Duties and Responsibilities

• Supporting the completion of international projects ensuring all deliverables are met, on time, and within budget.
• Effective verbal and written communication with internal customers on an on-going, proactive basis.
• Work with department managers to ensure updates and status requirements are supported and being met.
• Update Project schedule in coordination with appropriate resources.
• Support weekly progress reports for internal and external stakeholders.
• Coordination with the logistics team on equipment delivery and team travel.
• Escalation of project issues to management as needed.
• Coordination of approved internal and external project change orders.
• Verify project milestones and quality assurances have been met in line with schedule.
• Updating and auditing of project budgets including review with Sales/Management teams.
• Tracking of Project invoicing and billing through the project life cycle.
• Coordination of training and handover to clients and Operations
• Perform other duties as assigned by management.
Preferred Experience and Skills
• Excellent verbal and written communication skills.
• Impactful team member
• Positive attitude with a desire to learn.
• Ability to troubleshoot and solve project related issues
• Understand and maintain project budgets
• Effectively support multiple projects concurrently
• Demonstrate time management skills with attention to detail
• Understand work with technical and construction documents
• Proficient with Microsoft Office (Word, Excel, Outlook), Microsoft Project, Microsoft Teams and Adobe

Education & Experience

• Minimum of a High School Diploma or equivalent required. Associate or Graduate degree preferred.
• Minimum 1 year of experience as Project Manager or a role that required the management of timelines, dependencies, stakeholders, and budgets.
• 3 Years Project management experience desired
• Experience working with multiple teams and team members within projects lasting more than 2-3 months.
• Experience tracking budgets, developing budgeting tools and auditing financial related reports.

Requirements

• International travel
• Valid driver's license
• Valid passport

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and listen. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to lift more than 50 pounds. The vision requirement includes: the ability to adjust focus; depth perception; peripheral vision; distance vision; and close vision.