Technical Writing Supervisor supervises the daily activities of technical writers. Ensures standard documentation methods are followed by staff. Being a Technical Writing Supervisor provides guidance on writing complex technical documentations. Requires a bachelor's degree. Additionally, Technical Writing Supervisor typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
JOB SUMMARY:
The White Label Technical Operations Supervisor is responsible for the daily supervision of all technical support activities and staff, providing customer-focused support and problem resolution to Operators and Subscribers through innovative problem-solving and operational excellence.
GENERAL DUTIES AND RESPONSIBILITIES:
ESSENTIAL DUTIES AND RESPONSIBILITIES: This position is interactive, and responsible for serving our customers. Regular and predictable job attendance is an essential function of this position.
COMPETENCIES/SPECIFIC EXPERIENCE OR TRAINING PREFERRED:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
Knowledge, Skills and Abilities
JOB CONDITIONS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the associate is:
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