Technical Writing Supervisor jobs in Mesa, AZ

Technical Writing Supervisor supervises the daily activities of technical writers. Ensures standard documentation methods are followed by staff. Being a Technical Writing Supervisor provides guidance on writing complex technical documentations. Requires a bachelor's degree. Additionally, Technical Writing Supervisor typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Senior Technical Service Associate
  • Moseley Technical Services
  • Scottsdale, AZ FULL_TIME
  • Check out this new opportunity!

    Sr Technical Service Associate

    Scottsdale, AZ  

    Contract Position

    $26.56/Hour 

    This position is supporting the next generation in developing mission critical systems for our national defense. You would be a part of creating the most effective and state of the art technologies for Intelligence, Surveillance and Reconnaissance supporting the Army, Navy, Air Force, Special Forces, and other Federal Government agencies working with our military.

     

    If you are interested in meaningful work on the newest innovations in defense,

    we invite you to join our team!

    Responsibilities:

    • Handle calls from customers regarding specific communication products and services, troubleshooting issues regarding the malfunctioning of these products
    • Coordinate the resolution of customer issues with organizations internal and external to the organization
    • Answer customer calls presented in call queues, meeting call quality and metrics as defined
    • Enter customer calls in CSO Call Tracking System per standards. Gray and black lists products as required
    • Must be able to understand complex technical issues and explain these issues in easy simplistic terms.
    • Must interface with other call centers when required
    • Must be articulate with strong oral and written communication skills
    • Must be able to do shift work (24/7/365 day customer support operation).
    • Typical candidate for this position will have prior call center experience solving technical problems remotely
    • Participate in team projects and enhance the quality of efficiency of Customer Care Center services.
    • Assist in special project-related issues as needed while developing business and technical trouble-shooting skills. 
    • Point of contact for all customers calling the center, identifying and escalating issues to the appropriate representative as necessary.
    • Aware of company policies, processes and procedures that apply to Customer Care.
    • Able to protect confidential and sensitive information and have a basic knowledge of department system with an ability to query basic information.
    • Acquire knowledge of relevant product offerings and support processes to best serve our customers.

    Qualifications:

    • Associate's Degree plus 1 years of relevant experience
    • Ability to obtain a Secret Clearance
    • Interpersonal skills and technical product knowledge and expertise are critical to responding to daily customer-centric activities

    Your Recruiter

    What to Expect

    What to Expect:

    • Applicants selected for employment will be required to pass a pre-employment drug screening and background investigation which may include education, criminal and work history verifications.
    • Accepted applicants will have the opportunity to be eligible for benefits, including medical and supplemental insurance and a 401K. Appreciation and gratitude for employees is a hallmark of organizations with low turnover. 

    Moseley Technical Services, Inc. is an AA/EEO/Veterans/Disabled Employer.

     

    Resources

    To apply, send resume to: resumes@moseleytechnical.com

    For more active job openings: http://www.moseleytechnical.com

    For more information about Moseley visit: http://www.moseleytechnical.com/about-us/

  • 20 Days Ago

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Business Analyst - Technical Configurations
  • Technical Configurations - eVisit
  • Mesa, AZ FULL_TIME
  • Company BackgroundeVisit, headquartered in Mesa, AZ, is a telemedicine software company seeking to revolutionize healthcare delivery by creating physician-first tools that fundamentally simplify healt...
  • 1 Month Ago

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Event Technical Supervisor, Audio Visual -Four Seasons Scottsdale Resort
  • Encore Group
  • Scottsdale, AZ FULL_TIME
  • Position OverviewThe Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensur...
  • 23 Days Ago

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Event Technical Supervisor, Audio Visual -Talking Stick Resort
  • Encore Group
  • Scottsdale, AZ FULL_TIME
  • Position OverviewThe Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensur...
  • 6 Days Ago

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Event Technical Supervisor, Audio Visual -Four Seasons Scottsdale Resort
  • Encore Global
  • Scottsdale, AZ FULL_TIME
  • Position Overview The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensu...
  • 9 Days Ago

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Event Technical Supervisor, Audio Visual -Fairmont Scottsdale Princess
  • Encore Global
  • Scottsdale, AZ FULL_TIME
  • Position Overview The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensu...
  • 9 Days Ago

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0 Technical Writing Supervisor jobs found in Mesa, AZ area

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Senior Mechanical Engineer
  • Pyramid Consulting, Inc
  • Phoenix, AZ
  • Immediate need for a talented Senior Mechanical Engineer. This is a 06+ Months Contract (Extension possible) opportunity...
  • 3/28/2024 12:00:00 AM

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Project Manager
  • EPS
  • Gilbert, AZ
  • Overview: As a NETA accredited independent electrical testing & engineering organization, we set the standard for techni...
  • 3/28/2024 12:00:00 AM

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Plans Examiner Supervisor
  • City of Mesa (AZ)
  • Mesa, AZ
  • Description/Duties First review of applications will be on Monday, January 22, 2024, and weekly thereafter until filled....
  • 3/28/2024 12:00:00 AM

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Director - Bioinformatics
  • Caris Life Sciences
  • Tempe, AZ
  • **Position** **Summary** The Director - Bioinformatics will lead a team of bioinformatics scientists to develop, impleme...
  • 3/28/2024 12:00:00 AM

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CMMS Migration Operations Manager
  • EMCOR
  • Tempe, AZ
  • About Us: EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of space worldwid...
  • 3/28/2024 12:00:00 AM

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Medical Technologist
  • HonorHealth
  • Scottsdale, AZ
  • Overview: Location: Osborn Medical Center, 7400 E Osborn Rd, Scottsdale Hours: Full-Time Nights, 7pm-7:30am Sign-On-Bonu...
  • 3/25/2024 12:00:00 AM

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Sr. Cultural Resources Project Manager 03278 NWRC
  • North Wind Group
  • Tempe, AZ
  • Location: Tempe, Arizona Title: Sr. Cultural Resources Project Manager Schedule (FT/PT): Regular Full Time Travel Requir...
  • 3/24/2024 12:00:00 AM

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AP Lab Technologist Histology
  • Sonora Quest
  • Phoenix, AZ
  • Primary City/State: Phoenix, Arizona Department Name: Anatomic Pathology-Ref Lab Work Shift: Day Job Category: Lab POSIT...
  • 3/8/2024 12:00:00 AM

Mesa (/ˈmeɪsə/ MAY-sə) is a city in Maricopa County, in the U.S. state of Arizona. It is a suburb located about 20 miles (32 km) east of Phoenix in the East Valley section of the Phoenix Metropolitan Area. It is bordered by Tempe on the west, the Salt River Pima-Maricopa Indian Community on the north, Chandler and Gilbert on the south along with Queen Creek, and Apache Junction on the east. Mesa is the largest suburban city by population in the United States, the third-largest city in Arizona after Phoenix and Tucson, and the 36th-largest city overall in the US. The city is home to 496,401 pe...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Writing Supervisor jobs
$66,700 to $90,972
Mesa, Arizona area prices
were up 2.2% from a year ago

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